2 restaurants, breakfast, lunch, dinner served; British cuisine
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Reviews of Avon Gorge by Hotel du Vin

4 out of 5
Avon Gorge by Hotel du Vin
Sion Hill, Clifton, Bristol, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Avon Gorge by Hotel du Vin has a fabulous location. The staff were very friendly and welcoming. It is an old building, however, and suffers some limitations from that. We chose a room which, basically, was not as "special" as we had hoped it would be, and as we had believed from the description. It was smaller that we expected, with a Gorge View as advertised, but I guess we had hoped for something closer to a panoramic view. The heating was difficult to control and the room was quite a lot warmer than we had hoped, leading to a less restful night. Nevertheless, we had a lovely time, and were able to walk around the Clifton Suspension Bridge, and to walk into the harbourside area of the city.
Stayed 1 night in Apr 2024
Response from Marcus - Guest Services Manager on Apr 29, 2024
Dear Christopher, thank you for taking the time to evaluate your recent stay with us. I appreciate you acknowledging the nature of the building and how that effects the room layout and dimensions. If you do visit us again I would recommend asking a member of staff to check the controls of the air-conditioning system to ensure your comfort. We also were glad to hear that you had got the most out of the local attractions.

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioned right next to a nice little bridge. Lots of dinning options nearby. Their restaurant offer gorgeous view of the bridge. Highly recommend.
Stayed 1 night in Apr 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Andy, many thanks for rating us so highly.

8/10 Good

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the hotel in general.
Stayed 2 nights in Mar 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Julian, many thanks for rating us so highly.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical dark hotel du vin. Great location. Nice food. Standard room very small. Bathroom nice but mirror too high up to use.
Stayed 1 night in Mar 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Julian, many thanks for rating us so highly.

10/10 Excellent

Nic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay, the location and hotel were excellent
Stayed 1 night in Mar 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Julian, many thanks for rating us so highly.

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Robert, many thanks for rating us so highly.

10/10 Excellent

Nupur

We upgraded to the deluxe room & we weren’t disappointed.
Stayed 3 nights in Mar 2024
Response from Marcus - Guest Services Manager on Mar 14, 2024
Dear Nupur, thanks for feeding back on your recent stay, we are pleased you enjoyed it.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were upgraded because our original room hadn't been prepared which was fine. new room very comfortable & everything worked well. bit of noise from adjacent occupiers into the night but that is mainly unavoidable. Only compliant was not knowing until we arrived that parking was £12 per day or use a permit from hotel to try to find a space on (crowded)nearby street. Would have preferred to have known this in advance & should be made clear on booking
Stayed 1 night in Feb 2024
Response from Marcus - Guest Services Manager on Mar 14, 2024
Dear William, thank you for taking the time to review your stay, very much appreciated. I am glad that you generally had a positive experience.

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful clean hotel, staff catered to our request for non-feather bedding, lovely view over the river from our room.
Stayed 1 night in Feb 2024
Response from Marcus - Guest Services Manager on Feb 27, 2024
Dear Jay, I am so glad that you seemed to enjoy your stay so much. We look forward to welcoming you again soon.

10/10 Excellent

Julian

Stayed 1 night in Feb 2024
Response from Marcus - Guest Services Manager on Apr 12, 2024
Dear Julian, many thanks for rating us so highly.

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location & View
Great for a business stop over - excellent location, view & service.
Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Feb 7, 2024
Dear Jack, thank you for taking the time to feed back on your recent stay and grade us so highly. We look forward to hopefully seeing you again soon.

10/10 Excellent

howard

Stayed 1 night in Feb 2024
Response from Marcus - Guest Services Manager on Feb 7, 2024
Dear Howard, thank you for grading us so highly, much appreciated.

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Marcus - Guest Services Manager on Feb 7, 2024
Dear Robert, thanks for taking the time to score us so generously.

10/10 Excellent

howard

Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Feb 7, 2024
Dear Howard, many thanks for taking the time to grade us so highly, very much appreciated.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Feb 1, 2024
Dear James, many thanks for taking the time to grade us so highly, we look forward to seeing you again soon.

8/10 Good

Nicholas

Stayed 2 nights in Jan 2024
Response from Marcus - Guest Services Manager on Feb 1, 2024
Dear Nicholas, thank you for grading your recent stay with us.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Feb 1, 2024
Dear Andrew, thank you for grading your stay with us so highly, very much appreciated.

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Jan 24, 2024
Dear Natasha, thank you so much for grading us so generously on your recent stay. We hope to welcome you again soon.

6/10 Okay

Roger

Liked: Cleanliness
The room was very small for a 4 star hotel
Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Jan 24, 2024
Dear Roger, thank you for commenting on your recent stay with us, it is always appreciated.

10/10 Excellent

Liam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very nice location - excellent views from the hotel and the terrace overlooking the Avon. Easy to explore Bristol and Clifton, both lovely.
Stayed 2 nights in Jan 2024
Response from Marcus - Guest Services Manager on Jan 17, 2024
Dear Liam, thanks for taking the time to provide such kind comments, it is much appreciated. We hope we can look forward to welcoming you again at some point.

10/10 Excellent

Kwok Wing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Jan 17, 2024
Dear Kwok Wing, thank you for taking the time to give us such a positive grade, it is appreciated.

10/10 Excellent

Fay

Stayed 2 nights in Jan 2024
Response from Marcus - Guest Services Manager on Jan 17, 2024
Dear Fay, thank you so much for grading us so highly, it't greatly appreciated.

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Feb 1, 2024
Dear Peter, thank you for taking the time to evaluate you stay with us so positively.

10/10 Excellent

SARAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of the gorge. Superb bathroom and very comfortable bed. Breakfast was delicious and we had supper in the restaurant Saturday night, which was excellent. Lovely local area of Clifton and close to the suspension bridge. Highly recommend this hotel, friendly staff, and we hope to be back.
Stayed 2 nights in Jan 2024
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Sarah, we are so pleased that you enjoyed your stay with us to such a great extent. We hope that you get the chance to come back and stay with us again.

8/10 Good

Laura

Stayed 1 night in Jan 2024
Response from Marcus - Guest Services Manager on Jan 9, 2024
Hi Laura, thanks or taking the time to grade your recent stay with us, it is much appreciated.

10/10 Excellent

jane

Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Jane, thank you for providing us with such as generous score relating to your recent stay, it is much appreciated.

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear David, thank you for taking the time to grade your recent stay with us, it is always much appreciated.

6/10 Okay

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Enjoyed the hotel, restaurant is nice and so was breakfast. Soundproofing to rooms is awful, we had a inconsiderate noisy couple talking and playing music til late and we heard everything
Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Russell, thank you for taking the time to comment on your stay with us. I am glad that you generally enjoyed the hotel, but was sorry to hear about the noise issues.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear David, thank you for taking the time to grade your recent stay experience. Always gratefully received, we look forward to hopefully welcoming you back soon.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, good location. Varied parking options.
Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Robert, we are very pleased that it appears you enjoyed your recent stay with us. We hope to see you again soon.

10/10 Excellent

Alison

Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Alison, thanks for taking the time to grade us so generously, it is very much appreciated. We hope we can welcome you back soon.

8/10 Good

Beverley

Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Beverley, thank you for taking the time to kindly grade your recent stay with us.

10/10 Excellent

Flavia Romana Nicolini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Flavia, thank you for rating us so highly it is much appreciated. We hope to see you again soo.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Everything was tip top and the staff were awesome 😎
Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Scott, I am pleased that you seemed to enjoy your recent stay so much, thanks for taking the time to score us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Hi Andrew, thank you for taking the time to grade us so highly for your recent stay.

10/10 Excellent

Clare

Stayed 1 night in Dec 2023
Response from Marcus - Guest Services Manager on Dec 13, 2023
Dear Clare, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms
Fabulous location overlooking the Clifton Suspension bridge. Helpful, efficient staff. Comfortable room with all amenities needed. Good quality food in the restaurant but a touch expensive for food and wines
Stayed 1 night in Nov 2023
Response from Ruby on Dec 5, 2023
Dear Philip, Thank you for leaving us your feedback. It's lovely to hear that you enjoyed so many aspects of your stay.

8/10 Good

Adam

Stayed 1 night in Nov 2023
Response from Ruby on Dec 5, 2023
Dear Adam, Thank you for leaving us your review! We hope to welcome you back here again soon.

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to clifton area of Bristol, great location
Stayed 1 night in Nov 2023
Response from Marcus - Guest Services Manager on Nov 29, 2023
Dear Marcus, thank you for taking the time to comment on your stay, it is always appreciated.

8/10 Good

Maureen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall very pleased - breakfast and restaurant service was excellent. We paid extra for the view window but it was very small and pretty grimy with cobwebs!
Stayed 1 night in Nov 2023
Response from Marcus - Guest Services Manager on Nov 29, 2023
Dear Maureen, thank you for taking the time to feed back on your stay, we are very grateful. I will pass on your comments to the Restaurant team and raise the issue re the window with our Housekeeper.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marcus - Guest Services Manager on Jan 9, 2024
Dear Anthony, thank you for taking the time to grade your recent stay, it is much appreciated.

8/10 Good

Katerina

Stayed 1 night in Nov 2023
Response from Ruby on Nov 23, 2023
Dear Katerina, Thank you for taking the time to leave your feedback.

10/10 Excellent

Joanna

Stayed 1 night in Nov 2023
Response from Marcus - Guest Services Manager on Dec 13, 2023
Dear Joanna, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

10/10 Excellent

Jo

Stayed 1 night in Nov 2023
Response from Ruby on Nov 21, 2023
Dear Jo, Thank you for leaving us such a brilliant review! We hope to see you back here again soon.

10/10 Excellent

Harvey

Stayed 1 night in Nov 2023
Response from Ruby on Nov 21, 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

6/10 Okay

simon

Stayed 1 night in Nov 2023
Response from Ruby on Nov 21, 2023
Dear Simon, Thank you for leaving us your feedback. We hope to welcome you back here soon.

10/10 Excellent

Harvey

Stayed 1 night in Nov 2023
Response from Ruby on Nov 21, 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ruby on Nov 21, 2023
Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

10/10 Excellent

Philip

Stayed 1 night in Nov 2023
Response from Marcus - Guest Services Manager on Dec 13, 2023
Dear Philip, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated and we hope to see you again very soon.

8/10 Good

Lucy, Middlesex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a perfect location!
Stayed 1 night in Nov 2023
Response from Ruby on Nov 18, 2023
Dear Lucy, Thank you so much for your review! We hope to welcome you back here again soon.