숙박 시설 정면

호텔 포르티나리 여행 후기

4 out of 5
호텔 포르티나리
't Zand 15, Bruges

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 308개 이용 후기 중 180개" "
평점 8 - 좋아요. 308개 이용 후기 중 97개" "
평점 6 - 괜찮아요. 308개 이용 후기 중 22개" "
평점 4 - 별로예요. 308개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 308개 이용 후기 중 5개" "

9.4/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

sang keun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함
Thank you for taking the time to provide feedback following your stay in our hotel. We hope you had a pleasant time in Bruges and we hope to have the pleasure of welcoming you again in our hotel during your next visit to our beautiful city. Kind regards Hotel Portinari

10/10 - 훌륭해요

Gilli

좋아요: 편의 시설/서비스
Wonderful stay! Totally updated room, great bed and superb staff. My favorite hotel in brugge
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ercin

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Yes
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Erin J 님, West Babylon

2024년 2월에 8박 숙박함

10/10 - 훌륭해요

Maureen

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very comfy king size bed. Right beside a large underground parking lot which was very handy.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hard to park, saw a hair on the bedding. We received a broken bed in a room with 2 queen beds (technically not 2 queen beds, each queen was made by 2 twin beds combined, so 4 twin beds total, one of the twin beds was broken). The hotel was like: can’t give you any refund because you book from Expedia; room is alright to sleep 3 people so the broken bed doesn’t matter. They offer a discount for next stay, but we don’t have a plan to visit bruges again.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
well done Portinari
The toilet arrangement in the room left a lot to be desired. The toilet had an opaque glass door and was situated level at the head end of the bed.The toilet area was far to small for any hope of comfort or privacy. Rest of the room was good. Tall lady receptionist was extremely helpful with a slight emergency and went above and beyond the call of duty in dealing with our problem. So well done Portinari
2023년 12월에 2박 숙박함

8/10 - 좋아요

Giuseppe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem
Rooms are very modern. Perfectly situated just seconds from bars and restaurants. Only a 5 minute walk from the main plaza area. Staff is very friendly. They even helped us out when we made a mistake with our booking. Can’t recommend it enough.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

gavin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait pour notre visite à Bruge. On a adoré
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Neha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the hotel and staff but was shocked by the bathroom amenities. It is all open concept. There is no door to the shower area. Our room was set up with a small private toilet room (with door). And then the shower was open concept with glass window. There was a privacy shade but you could still see through slightly. All rooms are this way. Can be awkward - was traveling with friends. But we managed. Otherwise good hotel. Probably would not stay again just because of the bathroom.

8/10 - 좋아요

Anne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cet hôtel incontournable, sans compter le restaurant dont la cuisine est raffinée et surprenante
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Claudiu 님, Ottawa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and comfortable. It was very close to everything you need. The area is safe and clean and you can walk everywhere. The staff was excellent. Only downfall was room did not get very cool and there was a lighting issue. Not a big deal though as everything else about the hotel made up for it.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Rabika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was situated in a convenient location. The hotel room was clean, spacious and well equipped.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Shelagh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We recently stayed at this hotel for 4 nights. Great hotel within a short walk to the centre of Bruges. We had a family room with two twin beds and a queen bed which was a Murphy bed. The Queen bed had a hard mattress which made it a bit hard to sleep on and the shower area had no door which were the only challenges. Overall a good experience and there was a nice food market on Saturday in the square outside our hotel which was a nice surprise.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location & quality
Nicest hotel of a multi-day trip - very conveniently located (just within walking distance of the train station and on the edge of the old town). Several restaurants nearby and scattered across the town. Nice open space with room for our family of three.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Svetlana 님, Brisban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice modern hotel on the square with tons of dining and drinking options and a market on some days Parking is right under that square for 12€ per 24 hours Rooms are of decent size with fancy furnishings and a coffee machine with plenty of coffee pods and tea bags.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Yessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Cherry Blossoms 님, Anaheim

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Isabelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien situé, chambre charmante et surtout un personnel attentionné et compréhensible. J'y retournerais avec grand plaisir!
2023년 4월에 2박 숙박함

8/10 - 좋아요

Faye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

denis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien bon séjour Merci
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Alejandro

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Maria Christina

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
great location for Bruges with underground public parking in tZand. No restaurant but plenty of restaurants nearby
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Didier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy lindo hotel La gente muy amable, la persona de recepción cuando llegamos súper linda Y en el desayuno también fueron muy amables El desayuno súper variado y muy rico El hotel muy céntrico de todo, a 10 min caminando de la estación del tren Muy cómodas las camas Todo súper bien Muchas gracias
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Franck

2022년 7월에 2박 숙박함

8/10 - 좋아요

Ludwin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Excellent hotel but staff not too friendly
2022년 7월에 1박 숙박함

8/10 - 좋아요

Lodie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kamers netjes schoon en lekker rustig
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

EDUARDO SOLARES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great renovated property. Clean, and bright and beautiful. Staff were nice and friendly and it's literally on top of, or next a bunch of nice restaurants and bars.
2022년 5월에 1박 숙박함
답변 제공: Front Office 님, 2022년 7월 5일
Dear Michael, Thank you for taking the time to review our hotel. I'm very glad to read that you've enjoyed staying with us!

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. The hotel itself I’ve been told has since been renovated so everything seems nice and clean which is very important for me at hotels.
2022년 5월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2022년 5월 17일
Dear Michael, Thank you ever so much for taking the time to review our hotel. I'm pleased to read that you've experienced our staff als friendly and helpful! Indeed, we pride ourself in the cleanliness of our hotel, as this is the base for a good hotel, in our opinion.

8/10 - 좋아요

Johan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prachtig hotel, goede ligging, goed bereikbaar en toch vlak bij historisch centrum van Brugge. Ook een ideale uitvalsbasis om een voorstelling bij te wonen in het concertgebouw.
2022년 4월에 1박 숙박함
답변 제공: Nika - Front Manager 님, 2022년 5월 17일
Beste Johan, Hartelijke dank voor uw mooie review. Het pleziert ons te lezen dat u van uw verblijf hebt genoten bij ons.

10/10 - 훌륭해요

Martine

2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Karin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De ruime kamer was heerlijk, met goed uitzicht. Twee zeteltjes zodat je allebei kan zitten, dat is meestal niet. Moderne badkamer ( een deur erin was prettig geweest). Alles op loopafstand. Vriendelijk personeel.
2022년 1월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2022년 1월 5일
Beste Karin Hartelijk dank voor deze fijne feedback! Het doet ons plezier te lezen dat u een aangenaam verblijf heeft doorgebracht in ons hotel en dat uw kamer naar wens was. Bedankt ook voor uw compliment voor ons personeel, dit is een leuke opsteker voor ons team. Bedankt voor uw verblijf en we hopen u in de toekomst opnieuw als onze gasten te mogen verwelkomen! Met vriendelijke groeten Hotel Portinari

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The property is centrally located to all the sites. Front desk staff was very unpleasant
2021년 11월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2021년 11월 12일
Dear Sandra Thank you for having taken the time to share your experience with us. We are very sorry to read your feedback regarding our front desk. Service is of course very important to us and we are sorry this did not meet your expectations. Kind regards Hotel Portinari

10/10 - 훌륭해요

Chiara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay as a family
We had a great short stay at Portinari. The room was specious and comfortable. Service was spotless.
2021년 8월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2021년 8월 25일
Dear Chiara Thank you very much for this lovely review and score! We are pleased to read that you and your family have had an enjoyable stay in our hotel and that our triple room met your expectations. Thank you as well for your kind words about our service, we will make sure to pass along your compliments to our team. We hope to have the pleasure of welcoming you as our guests again during your next visit to Bruges! Kind regards Hotel Portinari

8/10 - 좋아요

MarLeen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Goed hotel, jammer van de onvriendelijke ontvangst
De prijs voor de onvriendelijkheid... ik kwam aan de balie, men keek zelfs niet op laat staan een goedendag ! Kamer was nog niet klaar en ik vroeg kan ik valiesje al hier laten : .... ginder in de hoek, ik duw op de knop (dit op geen al te vriendelijke toon ...) Dus heb de moeite niet gedaan om te vragen kan ik morgenochtend een ontbijtje ... ze hebben het me ook niet gevraagd !
2021년 5월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2021년 6월 24일
Beste MarLeen Het spijt ons te vernemen dat u niet tevreden was over de ontvangst. Gezien uw vroege aankomst was uw kamer helaas nog niet klaar, maar kon u inderdaad uw koffers in onze bagageruimte plaatsen tot onze check-in. Onze collega was op dat moment bezet aan de telefoon, maar heeft u desondanks zo vlot mogelijk proberen te helpen. Onze excuses indien u dit niet zo heeft ervaren. Bedankt voor uw feedback en we hopen dat u ten volle genoten heeft van uw tijd in onze prachtige stad. Met vriendelijke groeten Hotel Portinari

10/10 - 훌륭해요

Caroline 님, Paris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel adorable La chambre propre , literie très confortable Hôtel Moderne Refait à neuf et très bien placé parking souterrain en face 15€ la journée Le seul bémol a cause du covid c’est le buffet du petit déjeuner qui ne peut plus être servi en buffet. Mais cela n’est pas gênant et très bon petit déjeuner produits de qualité (sauf l’omelette payante 4€ et pas extraordinaire) si non le reste était plus que parfait
2020년 8월에 2박 숙박함
답변 제공: Hotel Portinari 님, 2020년 8월 11일
Merci beaucoup d'avoir pris le temps de partager votre expérience. C'est un vrai plaisir de lire vos commentaires positives. Nous sommes contents que vous ayez passé un agréable séjour chez nous et que votre chambre et notre service étaient à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine visite à Bruges! Meilleures salutations Hotel Portinari

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
modernes Hotel mit guter Lage
Der Aufenthalt im Hotel war sehr angenehm. Unser Hotelzimmer war sehr klein, hatte aber einen wunderschönen Ausblick auf die Altstadt. Aufgrund des Corona Virus war das Frühstück etwas eigenartig und das Deponieren von Gepäckstücken war nicht möglich.
Ausblick aus dem Hotelzimmer
2020년 7월에 3박 숙박함
답변 제공: Hotel Portinari 님, 2020년 8월 13일
We are pleased to read that you had an enjoyable stay with us and that you enjoyed the lovely city view from your Budget room. Because of the current measures against corona our breakfast is not served as a buffet but at the table instead. We do our utmost best to provide a varied breakfast and do hope you have enjoyed it. Thank you for your feedback and we hope to have the pleasure of welcoming you as our guests again in the future! Kind regards, Team Portinari

8/10 - 좋아요

Jelmer 님, Sneek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prettig verblijf. Midden in het centrum op 10 minuten loopafstand van de markt. Parkeren kan in de parkeergarage voor het hotel.
2020년 7월에 3박 숙박함
답변 제공: Hotel Portinari 님, 2020년 7월 17일
Hartelijk dank om de tijd te nemen uw ervaring te delen. Het doet ons plezier dat u een prettig verblijf heeft gehad in ons hotel. We hopen u in de toekomst opnieuw in Brugge te mogen verwelkomen!

10/10 - 훌륭해요

JOSE CARLOS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Hotel Portinari 님, 2020년 7월 17일
Thank you for having taken the time to provide a score following your stay with us. We are pleased to learn that you had an enjoyable stay with us. We hope to have the pleasure of welcoming you as our guest again during your next visit to Bruges.

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Lovely central hotel. Very clean and modern obviously recently refurbished. Beautiful lobby and friendly helpful staff. Spacious room with beautiful view.
2020년 2월에 1박 숙박함
답변 제공: Team Portinari 님, 2020년 3월 2일
Dear Steven, Thank you very much for this lovely review. We are happy that you would recommend our hotel and that you liked the style and modern design of our hotel. It is also a pleasure for our team to read your kind words about our staff. We hope to have the pleasure of welcoming you as our guests again in the future! Kind regards, Team Portinari

10/10 - 훌륭해요

Camille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien !
Chambre propre avec vue sur la place ! L’hôtel est bien situé Seul bémol le petit déjeuner... après 10h il n’y a quasiment plus rien le week end !
2020년 2월에 1박 숙박함
답변 제공: Team Portinari 님, 2020년 3월 6일
Chère Camille. C’était un vrai plaisir de vous recevoir dans notre hôtel. C’est également avec plaisir que nous apprenons votre satisfaction au regard de notre propreté et location. Nous avons pris bonne note de vos remarques de petit déjeuner. Nous espérons vous revoir bientôt à Bruges. Cordialement Team Portinari

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Team Portinari 님, 2020년 2월 21일
Dear Karen, We would like to thank you for taking the time to review your recent stay. We are delighted to hear that you enjoyed your stay in our hotel and in Bruges. It is a lovely city with culture, art, history and the famous canals. We hope to have the pleasure of welcoming you again soon! Kind regards Team Portinari