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그레이스햄 벨슨 호텔 여행 후기

4 out of 5
그레이스햄 벨슨 호텔
Avenue des Anciens Combattants 1, Brussels

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 455개 이용 후기 중 191개" "
평점 8 - 좋아요. 455개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 455개 이용 후기 중 57개" "
평점 4 - 별로예요. 455개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 455개 이용 후기 중 15개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel is close to both Brussels city and the airport. However, the electric kettle was disgusting and there aren't many nice restaurants nearby.
2024년 1월에 8박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 17일
Dear Guest, Thank you for staying at the Gresham Belson Hotel Brussels. We are pleased to hear that you enjoyed your stay and we thank you for your remarks. We would like to apologize for the issues encountered in your room and we assure you that measures have been taken over this. We will be happy to welcome you again to our hotel.

10/10 - 훌륭해요

Sangwook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 2월 5일
Dear Mr Antonio, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

6/10 - 괜찮아요

JUNG HWAN

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
호텔제공 공항셔틀이 있어 아주 좋아요. 하지만, 밤 10시가 마지막이라 늦은 비행에는 이용할 수가 없어 아쉬웠습니다. 아래층이 술집이었는지 좀 시끄러워서 힘들었습니다.
2022년 11월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2022년 12월 21일
Dearest Guest, Thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Jinseok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2022년 10월 3일
Dear Jinseok, Thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

MIN GOO

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 11월에 4박 숙박함
답변 제공: Raf Willems, General Manager 님, 2022년 10월 3일
Dear Min Goo, Thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

6/10 - 괜찮아요

Sekgeun

좋아요: 청결 상태
별로예요: 객실의 편안함
엘레베이터 소음
엘레베이터 옆 방 배정... 소음이 심해 편한한 잠을 못잠
2019년 6월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2019년 6월 12일
Dear Sekgeun, Thank you for staying with us and we are very sorry that you experienced your room as too noisy. Feel free to ask for a quiet room when you visit us again as it would be our pleasure to meet your demands. We also hope to welcome you again very soon. With warm regards, Raf Willems, General Manager

10/10 - 훌륭해요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Cozy bed and good sized bathroom. Staff was wonderful and very helpful. The bar staff was nice and chatted with us for a while. Very close to the airport and a wonderful pizzeria across the street. Also very easy to get to the city center with the nearby bus stop. Would definitely stay again!
2024년 4월에 3박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 4월 24일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

José Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good option
2024년 4월에 3박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 4월 16일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel. Raf Willems, General Manager

10/10 - 훌륭해요

Gemma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, polite, friendly staff and quiet area with good amenities.
2024년 3월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 4월 15일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Garcia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Une très belle découverte, bien situé et en même temps calme, un excellent rapport qualité-prix
2024년 3월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 3월 15일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel

8/10 - 좋아요

Arno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon accueil et service, grande chambre propre et super petit déjeuner
2024년 2월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 2월 8일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Experiencia positiva en general. Única nota negativa es no fijarme en el horario del traslado del aeropuerto al hotel ya que después de las 22.00 ese servicio ya no está disponible. Estad atentos porque el taxi clava 45 € por 10 min
2024년 1월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels, we are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. Indeed, we only offer shuttle service from Monday to Friday from 6AM to 10PM. We are very sorry that you were not able to benefit from the service. This information has been sent to you beforehand through the Expedia message center. We still hope to welcome you again to our hotel.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hôtel situé dans la cité en pleine zone d’habitation. On se mélange avec les bruxellois
2024년 1월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 2월 19일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

M. Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr zufrieden
2024년 1월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 17일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Birgitta

출장 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

6/10 - 괜찮아요

Deric

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room pictured on Expedia is not what you get. The actual room is very dated, old decor, old bed, old paintings and the bathroom is much smaller and dated as well. This was not a 4 star experience more like a 3 star, be prepared to be woken up all morning by house cleaning staff around the room making all kinds of. Crazy noises. Wouldn’t stay here again.
2023년 12월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2024년 1월 17일
Dear Deric, Thank you for staying at the Gresham Belson Hotel Brussels. We are sorry that you did not enjoy your stay. Indeed, the picture on our website is from our new rooms which are available to be booked at any time. You have booked another category which is a Standard room and it is indeed different from our newly renovated rooms. We wish to inform that the hotel is still under renovations and major changes are undergoing. We truly hope to welcome you again to our Hotel.

10/10 - 훌륭해요

Kamel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 12월 25일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Marlijn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean, 30 minutes by bus to the city center. Nice and comfortable room and good service.
2023년 12월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 12월 25일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Ayaba

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 12월 25일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel para estancias cortas
La limpieza de las habitaciones es buena y la insonorización también
2023년 12월에 3박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 12월 25일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

4/10 - 별로예요

Camilla

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lever ej upp till sitt löfte
Ett slitet, lyhört hotell som andas tidigt 80-tal, med ett "Fitnessrum" som inte är värt namnet. Fitnessrummet var ca 10 m2, där man satt in ett löpband och en crosstrainer. INGA vikter, pilatesboll eller ens en matta att stretcha på. Personen som checkade in mig på kvällen var den stora behållningen. Han var jättetrevlig och hjälpsam. Tyvärr var morgonpersonalen både dryga och inte speciellt hjälpsamma. Ovärt kostnaden för ett rum. Dock plus att hotellet låg rakt över gatan till superfin Grekisk restaurang.
2023년 11월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 12월 12일
Dear Guest, Thank you for staying at the Gresham Belson Hotel Brussels. We are sorry to hear that you did not enjoy your stay. Please note that the hotel actually offers 141 rooms. We would like to apologize for the issues encountered we would like to reassure you that actions have been taken and major renovation has already been done and is still undergoing. We will be happy to welcome you again to our hotel. Best regards.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend pleasant hotel
Was staying over only to get flight at BRU the next day. I chose this hotel for its good price and airport shuttle. The hotel was very comfortable and clean, staff very professional and pleasant. Only disappointment was that I was informed that the day I was to go to the airport was a bank holiday, so the shuttle would not run. Would have chosen a hotel closer to the airport had I known in advance. Still would recommend the hotel.
2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 6일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Teona

2023년 10월에 7박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Hana

2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, excellent service, incredibly clean
The interior decor of the communal areas of the hotel is a little dated (in the corridors for example), but the rooms are modern, bright and well appointed. My room was extremely clean and the water pressure in the shower was just great, the shower was also HUGE! The staff were exceptionally helpful and the room service was delicious.
2023년 9월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

BENJAMIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

herve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un bon point de chute a quelques km du centre
Hôtel très bien situé, à quelques kilomètres du centre ville, un parking en sous-sol est appréciable, cependant la literie est un peu trop souple à mon goût. Le petit déjeuner est varié avec un grand choix de salé et sucre
2023년 10월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

??

2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 6일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a beautiful place to stay in Brussels...
2023년 10월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Eliane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

2/10 - 너무 별로예요

Rafael

2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, Thank you for your recent stay at our hotel and for your review score. We are very sorry to see that you weren't happy with your recent stay. As we would like to improve ourselves and meet your expectations during a new visit we would like to ask you to send us your remarks so we can use them. We truly hope to welcome you with us again very soon to convince you of our services. With kind regards,

10/10 - 훌륭해요

James 님, North Royalton

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

LAURENCE

2023년 10월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 11월 3일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Diana

2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 10월 7일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I used to line in the area and I always thought what it was like inside the hotel. The hotel is in a square with lots of dining choices and even a pastry shop. The shower was good but the bottom of the shower when there is soap is REALLY slippery, we had to place a towel on the bottom of the shower. If not for this I would have given the hotel 5 stars.
2023년 9월에 2박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 27일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel !

8/10 - 좋아요

Kathleen 님, Prescott Valley

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the taxi parking right out front. Beds were rolely polely and bathrooms way too tiny. Restaurant was expensive and food was not great.
2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 25일
Dear Guest, Thank you very much for your feedback. We will do the necessary to solve the remarks you drew to our attention. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

julien

2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 20일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 편의 시설/서비스
They were very helpful
2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 18일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

10/10 - 훌륭해요

Diana

2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 18일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Samia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 18일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Kieran

출장 여행
좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 18일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

6/10 - 괜찮아요

Alexander

2023년 8월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 1일
Dear Guest, Thank you for your recent stay at our hotel and for your review score. We are very sorry to see that you weren't happy with your recent stay. As we would like to improve ourselves and meet your expectations during a new visit we would like to ask you to send us your remarks so we can use them. We truly hope to welcome you with us again very soon to convince you of our services.

8/10 - 좋아요

Gitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Middelmådig
Et ok hotel, men 4 stjerner var det ikke, værelset var slidt, sengene meget bløde. Morgenmaden man kunne blive mæt, ellers ikke noget at råbe hurra over.
2023년 8월에 3박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 9월 1일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it was ok. Further from the airport than expected. Airport shuttle was not available when we arrived . They reimbursed cab fare. However, the following morning we had to pay for a cab Euro 30 to get to airport as they only operate free shuttle during the week. I did not see that in the reservation.
2023년 7월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 8월 2일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels, we are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. Indeed, we only offer shuttle service from Monday to Friday. We assure you that a message is automatically sent to our guests with information regarding shuttle. We really hope to welcome you again to our hotel.

4/10 - 별로예요

Juliana

가족 여행
별로예요: 직원 및 서비스
Decepcionante
Você reserva o hotel apenas porque tem transfer para o aeroporto, recebe instruções de como usar o transfer e na hora que chega no aeroporto fica sabendo que o transfer nao está disponivel no dia que você precisa. Decepcionante, poderia ter pego um hotel mais próximo do centro e mais barato se soubesse que nao teria transfer disponível no dia q precisei.
2023년 7월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 7월 26일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels, we are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. Indeed, we only offer shuttle service from Monday to Friday. We assure you that you receive a automatic message regarding the shuttle service when booking the room. We are sorry that the information haven't been seen in advance and still hope to welcome you again to our hotel.

10/10 - 훌륭해요

William 님, Pitt Meadows

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 7월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 7월 26일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.

8/10 - 좋아요

Christian

2023년 7월에 1박 숙박함
답변 제공: Raf Willems, General Manager 님, 2023년 7월 26일
Dear Guest, thank you very much for staying at the Gresham Belson Hotel Brussels. We are very pleased by your feedback, and we are also pleased that you have enjoyed your stay with us. We will be happy to welcome you again in our hotel.