Hotel Chicamocha

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Luxury
4.0 star property
8.4

Very good

Upscale family-friendly hotel near Canaveral Mall

Located close to Megamall Shopping Center and San Pio Park, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes, and a playground. Treat yourself to a massage, a manicure/pedicure, or a facial at the onsite spa. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
The current price is ₩84,645
₩84,645 total
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

xxignorexx

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

xxignorexx

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Megamall Shopping Center and Canaveral Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque del Agua and San Pio Park. Looking to enjoy an event or a game while in town? See what's going on at Alfonso Lopez Stadium. Visit our Bucaramanga travel guide
Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002

What's nearby

  • Parque Mejoras Públicas
    2 min walk - 0.2 km
  • Megamall Shopping Center
    8 min walk - 0.7 km
  • Parque del Agua
    9 min walk - 0.8 km
  • San Pio Park
    10 min walk - 0.8 km
  • Canaveral Mall
    11 min walk - 1.0 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    50 min drive

Restaurants

  • La Cocina De La Abuela
    1 min walk
  • Santalocura Rock Bar
    1 min walk
  • La Tiendita
    1 min walk
  • Estrella China
    2 min walk
  • American Burger
    2 min walk

About this property

Hotel Chicamocha

  • Upscale family-friendly hotel near Canaveral Mall
  • Located close to Megamall Shopping Center and San Pio Park, Hotel Chicamocha provides free English breakfast, 2 coffee shops/cafes, and a playground. Treat yourself to a massage, a manicure/pedicure, or a facial at the onsite spa. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with pool umbrellas
    • A roundtrip airport shuttle (surcharge), a gift shop, and concierge services
    • A banquet hall, a billiards/pool table, and a porter/bellhop
    • An elevator, a ballroom, and meeting rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 160 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 50-inch LCD TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Frequently asked questions

Does Hotel Chicamocha have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Hotel Chicamocha?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Chicamocha on Oct 30, 2026 start from ₩84,645, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chicamocha pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of COP 150000 per stay and a fee of COP 80000 per pet, per day. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Chicamocha?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Chicamocha?

Check-out is at 1 PM.

Does Hotel Chicamocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–8:00 PM on request. A fee of COP 45000 per vehicle applies.

Where is Hotel Chicamocha located?

This family-friendly Bucaramanga hotel is located in a shopping district, within a 15-minute walk of Megamall Shopping Center, Parque del Agua, and San Pio Park. Canaveral Mall and Alfonso Lopez Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chicamocha Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 183 out of 371 reviews
Rating 8 - Good. 112 out of 371 reviews
Rating 6 - Okay. 41 out of 371 reviews
Rating 4 - Poor. 19 out of 371 reviews
Rating 2 - Terrible. 16 out of 371 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food and great location
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend at excellent hotel

Family friendly hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is such a great hotel with excellent staff.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great full breakfast. Convenient location. Active night life area.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities
Very friendly reception staff.very good locstion
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet friendly option. Amazing Breakfast included.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and transportation
Stayed 10 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a good size pool, closed to the gym there is a pool table and a pin pon table. i did not have time to try a massage.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Amenities
Great Service!!!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and service. Food was excellent and always a seat open at the restaurant. Only concern is the neighborhood surrounding is less family friendly and more of a club and bar scene, but the hotel itself is the best option in Bucaramanga for travelers with pets
Stayed 15 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel with an excellent spa and restaurant. The beds were hard, but some people prefer them hard. The location is very convenient and the pricing is excellent. Loved the restaurant. Breakfast is pretty much the same every day, but hey, it's included. No complaints.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel staff with excellent service. Rooms are more of a European style, basic. If one thing needs updating it would be the matresses. The mattresses in our room, were a bit hard and you could feel the springs. Restaurant menu was great and quality of food generous. Will stay again
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and polite. Always greets with a smile and professionalism.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The property is well located and the staff is excellent. The rooms are confortable , but need some updating and conditioning. The rroom shades make it dificult to sleep longer. Price and breakfast included is a good option.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay with friends.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is great!!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and food isn’t that bad.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thematic of the bedrooms, especially the cleanliness and home feeling that you can feel when you are in the hotel.
Stayed 1 night in Feb 2023