외관

힐튼 가든 인 벌링턴 다운타운 여행 후기

3 out of 5
힐튼 가든 인 벌링턴 다운타운
101 Main Street, Burlington, VT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 563개" "
평점 8 - 좋아요. 1000개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 87개" "
평점 4 - 별로예요. 1000개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 25개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience to Church Street Marketplace and Waterfront can't be beat!
2024년 4월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 21일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Atoussa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No free WiFi unless you’re Hilton honors member
2024년 4월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 16일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful recently remodeled sparkling clean! The Managment was so helpful I really appreciate how positive and helpful everyone was. Thank You!!
2024년 4월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day, and we hope to see you soon!

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice and clean, but we did not realize how unsafe the neighborhood was until after we booked and could not change the reservation. The hotel had valet service, so we did not have to park and walk.
2024년 4월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

FRANK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They are currently updating the hotel. Was never bothered by noise. Excellent location near waterfront and church street mall. Excellent restaurants within 2-3 block radius. Staff super accommodating. Will stay there again!!
2024년 3월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day, and we hope to see you again soon!

8/10 - 좋아요

lee

Except shower, it was good
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel, we take all feedback into consideration moving forward. I hope that you have a great day.!

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog friendly!
2024년 3월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Addison 님, Baltimore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a great day!

4/10 - 별로예요

Marc

2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 18일
Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am sorry to see that based on your scores your stay fell short of your expectations.We take our guest’s concerns very seriously and we can guarantee that we can turn an issue around when we get the chance to. Are you able to reach out to us and let us know what we can do better in the future to make sure your next stay with us is a better and brighter one? Please do not hesitate to contact the Front Desk so that we can discuss your experience and ensure we are able to better impress you the next time you are on property.Thank you again and have a wonderful day

8/10 - 좋아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff! very clean. Lots of eating options around within walking distance.
2024년 3월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 29일
-Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a great day!

4/10 - 별로예요

Deb

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The HVAC in our room sounded like a freight train, so we couldn’t sleep. Pretty crazy, especially considering the room cost $392 for the night. To make up for this, they comped our $22 parking and gave us free breakfast…. Which we threw out, it was so disgusting. I can’t believe they have the balls to charge money for that. It’s the kid of breakfast that comes free with any room at Holiday Inn.
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 28일
Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry to see that based on your scores your stay fell short of your expectations.We take our guest’s concerns very seriously. Are you able to reach out to us and let us know what we can do better in the future to make sure your next stay with us is a better and brighter one? Please do not hesitate to contact the Front Desk or myself so that we can discuss your experience and ensure we are able to better impress you the next time you are on property.Thank you again and have a wonderful day.

10/10 - 훌륭해요

Harold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and in a perfect area!
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 28일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 3월 26일
We are so glad to hear that you had a pleasant stay at our hotel! Thank you for your kind score! We look forward to serving you again in the future!

10/10 - 훌륭해요

James

2024년 3월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 11일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 21일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

8/10 - 좋아요

Dianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than the recent construction the convenience of location near the Flynn Theater was excellent.
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 20일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day, and we hope to see you again soon!

6/10 - 괜찮아요

John

가족 여행
We have really enjoyed staying here in the past. Our experience this time was not quite as nice. The street is under construction (not Hilton’s fault) and is closed just at the entrance. The HVAC did not work in our room. It was very hot and stuffy. There were long black hairs in the showers. The shower handle was almost falling off. Not great.
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 18일
Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry to see that based on your scores your stay fell short of your expectations.We take our guest’s concerns very seriously and we can guarantee that we can turn an issue around when we get the chance to. We take all feedback into consideration when moving forward. Please feel free to reach out to us and let us know what we can do better in the future to make sure your next stay with us is a better and brighter one! Thank you again and have a wonderful day.

10/10 - 훌륭해요

Anne-Sophie

2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 4월 7일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a great day!

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at this nice hotel a few times - it's my favorite when visiting the Burlington area. It's especially convenient to the Flynn Theater and several good restaurants.
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 18일
David,Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington! We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day!

10/10 - 훌륭해요

John

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 20일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 편의 시설/서비스
Parfait hôtel, près de tout!
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 20일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Laine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 20일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Riccardo

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 20일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day!

10/10 - 훌륭해요

Julie

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything, very walkable and a lot a things to see. Very well located. New and clean. Would come back and recommend.
2024년 3월에 3박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 18일
Julie,Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day and that we see you again soon!

8/10 - 좋아요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Localisation was great!
2024년 3월에 2박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 3월 8일
We are so happy to hear that you enjoyed your stay at our hotel and that our location was nice and convenient for you! We look forward to serving you again on your next trip to Burlington!

10/10 - 훌륭해요

Philippe

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Tout est bien.
2024년 3월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 3월 8일
Thank you so much for reaching out, and we are so happy to hear that you had a pleasant stay! We look forward to serving you again on your next trip to Burlington!

10/10 - 훌륭해요

Alyssa

2024년 2월에 2박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 21일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a wonderful day!

10/10 - 훌륭해요

Brandon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is phenomenal!
2024년 2월에 2박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 29일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We are so happy to hear that our staff were able to provide you with a pleasant stay! We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how it so convenient to The Flynn Theatre.
2024년 2월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 16일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

8/10 - 좋아요

MARY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 10일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Can’t beat the location in downtown Burlington. Staff were helpful and pleasant.
2024년 2월에 2박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 9일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

4/10 - 별로예요

adam

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was rude
2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 10일
Hello Adam, I am so sorry to hear that you had a poor interaction with our staff. If you have the time would you consider calling the hotel so that we can further discuss things?Thank you and have a brighthearted day.

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent rapport qualité prix
2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 1일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Currently undergoing some renovation. We were on 4th floor, work was being done on the floor below and we could definitely hear construction noise. Didn't find out about the $22/day parking fee until we arrived at the property. $25 for two people for breakfast was not out of line, but the variety of breakfast foods was very limited, and what was served was not prepared well.
2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 1일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We are so sorry to hear that there were issues during your stay. We take guest feedback very seriously and will be addressing the noise issue you have mentioned. We apologize for the lack of information regarding our parking. For the future, all your stay information is available on the website, and we are more than happy to answer any questions if you give us a call! I hope that you have a brighthearted day!

8/10 - 좋아요

Caitlyn Fahey-Pearl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Price swap
Price wasn’t the same as guaranteed price on website
2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 23일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. I am sorry to hear there was an issue with your billing after your stay. Please feel free to reach out to the hotel and someone will be more than happy to help fix this discrepancy for you! We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

8/10 - 좋아요

Norma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was easy and quick. Hotel was clean. Room was clean. Staff was friendly and helpful. Hotel location was close to everything. Food and shopping areas all within walking distance. Enjoyed Burlington, would book a room here again.
2024년 1월에 2박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 23일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

john

2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 23일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

4/10 - 별로예요

Stan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad soundproofing
2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 2월 1일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We are sorry to hear that there were issues during your stay. You may be pleased to know that we are currently working on upgrading our soundproofing to make each stay more comfortable! We hope to serve you better on your next stay in Burlington! Have a great day!

4/10 - 별로예요

John

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We checked in on a Friday afternoon. Sounded like construction on the floor above no mention at check in. Went to dinner with friends and returned around eight. We could hear the TV in the room next door. The TV played all night until four am. Pretty disappointed with the sound proofing. Long night!!!
2024년 1월에 1박 숙박함
답변 제공: Evey, Front Desk Agent 님, 2024년 3월 18일
Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry to see that based on your scores your stay fell short of your expectations.We take our guest’s concerns very seriously and we can guarantee that we can turn an issue around when we get the chance to. Are you able to reach out to us and let us know what we can do better in the future to make sure your next stay with us is a better and brighter one? Please do not hesitate to contact the Front Desk or myself so that we can discuss your experience and ensure we are able to better impress you the next time you are on property.Thank you again and have a wonderful day.

4/10 - 별로예요

Vincent

2024년 1월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 23일
Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry to see that based on your scores your stay fell short of your expectations.We take our guest’s concerns very seriously and we can guarantee that we can turn an issue around when we get the chance to. Are you able to reach out to us and let us know what we can do better in the future to make sure your next stay with us is a better and brighter one? Please do not hesitate to contact the Front Desk or myself so that we can discuss your experience and ensure we are able to better impress you the next time you are on property.Thank you again and have a wonderful day.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 12일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with our stay!
2023년 12월에 2박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 12일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We are so happy that you enjoyed your stay! We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

2/10 - 너무 별로예요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Caroline

좋아요: 청결 상태
답변 제공: Teddy Ravenway 님, 2024년 2월 9일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

8/10 - 좋아요

Amit 님, Jersey City

2023년 12월에 1박 숙박함
답변 제공: Teddy Ravenway 님, 2024년 1월 12일
Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate your loyalty and the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very lovely hotel, and it is perfectly located!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Debbie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Kerri

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함