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"Great food options, fantastic room amenities and helpful staff."

"Easy location near the Entebbe airport from which to start and finish your tour of western Uganda's National Parks. There is a mall with dining options and a food market connected to the hotel. The staff was excellent and the room (with a small balcony) was fine. There numerous monkeys to see in the rear of the premises."

"This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended."

"Beautiful, sparkling clean, an oasis! We had the deluxe suite with window so tons of space. It was quiet, very comfortable, and had all the amenities. Spacious shower with hot hot water ( and a shower curtain! Yay dry floor) also beside tables with lights And plugs, things you miss at other places. The breakfast was wonderful with many savory choices as well as yogurt, cereal, fruit, and many juices. The location was very convenient and the staff was very nice. It was a treat to stay here"

"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"

"The food was very good especially the included breakfast. Staff were great. Very new modern facility. "

"Amazing "

"Staff is extremely friendly!!"

"Wonderful experience, great staff. "