โWe had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serenaโ
โThe way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. โ
โI stayed for one night and had to check out at 6:00 AM. I asked the front desk staff if breakfast could be packed to go. She assured me that the meals would be prepared after the restaurant closed that evening. Upon entering the room, I found it smaller than expected. There was no door knob for the room or the restroom, which was quite unusual. Additionally, there was no place to put the soap except on the floor, which was inconvenient. The room's furniture was outdated. The hotel has a...
โAnother delightful stay at Emin Pasha! My favourite hotel in Kampala!
The staff are wonderful; rooms super clean; the restaurant is great; the garden setting is beautiful; and the spa has great massage therapists.
Thank you for a wonderful stay! โ
โWhile the location is chaotic and busy the actual hotel was surprisingly good. Very nice and clean rooms to really affordable prices, The food at the hotel restaurant was really good and the staff was amazing. The only issue is to get a taxi driver to want to drive downtown where the hotel is due to the busy traffic around the area. But highly recommend this hotel as it is really good value for the money.โ
โSpacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well..โ
โI love staying at BMK when I visit Kampala. Very convinient central location, descent property, lots of dining options, good size rooms and friendly staff. Never disappointed and will be returning in a couple of months. โ
โStaff were great and highy professional plus good meal. My stay was however not enjoyable due to poor internet connection.terrible internet service. The hotel should get this sorted. Travelers shouldn't have to worry about internet when lodged in a hotel costing nearly $120 โ
