โBeautiful, sparkling clean, an oasis! We had the deluxe suite with window so tons of space. It was quiet, very comfortable, and had all the amenities. Spacious shower with hot hot water ( and a shower curtain! Yay dry floor) also beside tables with lights And plugs, things you miss at other places. The breakfast was wonderful with many savory choices as well as yogurt, cereal, fruit, and many juices. The location was very convenient and the staff was very nice. It was a treat to stay hereโ
โWe had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serenaโ
โThe way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. โ
โWhile the location is chaotic and busy the actual hotel was surprisingly good. Very nice and clean rooms to really affordable prices, The food at the hotel restaurant was really good and the staff was amazing. The only issue is to get a taxi driver to want to drive downtown where the hotel is due to the busy traffic around the area. But highly recommend this hotel as it is really good value for the money.โ
โI stayed for one night and had to check out at 6:00 AM. I asked the front desk staff if breakfast could be packed to go. She assured me that the meals would be prepared after the restaurant closed that evening. Upon entering the room, I found it smaller than expected. There was no door knob for the room or the restroom, which was quite unusual. Additionally, there was no place to put the soap except on the floor, which was inconvenient. The room's furniture was outdated. The hotel has a...
โThe EH is a fantastic value. Room was excellent- very clean, air cond was great, hot shower. The facilities - restaurant, gym, store in premises at Lee great. The best part, this hotel is smack in the middle of everything without the busy aspect found across most places in Kampala. If I go to Kampala again, definitely will stay there.โ
โI love staying at BMK when I visit Kampala. Very convinient central location, descent property, lots of dining options, good size rooms and friendly staff. Never disappointed and will be returning in a couple of months. โ
โStaff were great and highy professional plus good meal. My stay was however not enjoyable due to poor internet connection.terrible internet service. The hotel should get this sorted. Travelers shouldn't have to worry about internet when lodged in a hotel costing nearly $120 โ
