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빌라 샹그릴라 여행 후기

3 out of 5
빌라 샹그릴라
288 Sheridan St Cairns, Cairns North, QLD

이용 후기

6.2
평점 10 - 훌륭해요. 77개 이용 후기 중 7개" "
평점 8 - 좋아요. 77개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 77개 이용 후기 중 20개" "
평점 4 - 별로예요. 77개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 77개 이용 후기 중 9개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

4.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cheap and clean
You get what you pay for.clean.comfortable and great service.5 min walk to city center. 2 minute walk to waterfront.nice pool.shops close.
2018년 8월에 4박 숙박함
답변 제공: Tina 님, 2018년 8월 21일
Thank you for taking the time to leave a review.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
bit noisy in road front rooms
bit noisy in front room. could have been a lot more comfy with a decent couch
2018년 8월에 3박 숙박함
답변 제공: Tina 님, 2018년 8월 21일
Thank you for taking the time to leave a review.

8/10 - 좋아요

ben 님, QLD

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for the money
Out of town a bit, but there is a bus stop right out front for ease of getting into the city, overall good value for money
2018년 7월에 3박 숙박함
답변 제공: Villa Shangri-La 님, 2018년 7월 14일
Thank you Ben for taking the time to leave your review.

10/10 - 훌륭해요

Tina 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We only stayed for 3 nights, but the unit was great and met all my requirements.
2018년 5월에 3박 숙박함

6/10 - 괜찮아요

aila 님, central coast NSW

Nice hotel..
It was a nice hotel but a little bit far from the main city for me but overall it's was good to stay in a nice clean room for the rest of my holiday in cairns.
2017년 10월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Did not stay it was filthy and not safe in that a
Would not recomend to anyone lovely place cairns but no
2017년 8월에 8박 숙박함

4/10 - 별로예요

Brian 님, Redcliffe, Queensland, Australia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is very run-down and needs maintenance
Although the Manager was helping and nice, the hotel was a shambles and nothing like the pictures shown in the Wotif photos. This Hotel is very old and the locals suggested that it needs knocking down completely and starting anew. It seems the public needs a Government Authority made to regulate this industry, because this is not what it seemed in your advertising and fell well short on what we expected for our money's worth. I will be lobbying Government for an Authority to be made to regulate this industry, because of such shortfalls. We want tourists to come back and share good stories about the places they visit in Queensland and Australia, not the opposite!
2017년 8월에 4박 숙박함

2/10 - 너무 별로예요

Alexandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Plus jamais!
Chambre très sale (cafards morts dans la salle de bains et sous les draps, une couche de poussière noire sur la table à manger, le sol sale) et très brouillant. Les fenêtres donnent sur la seule grande route de la ville, très passante même la nuit.
2017년 8월에 2박 숙박함

4/10 - 별로예요

Ken 님, Cornubia Qld

별로예요: 숙박 시설 상태 및 시설
Disappointing
I expected more. When we got to the room there were no towels, soap, hair care products and no milk. The coffee and tea packets were on the table but were never replenished. The towels were given after we asked but nothing else. The rooms are not made up or the room cleaned in the four days we were there. The shower had a crack in the glass and the wall had lost paint where it looked like furniture had been dragged along it. Not worth the money.
2017년 7월에 4박 숙박함
답변 제공: Manager 님, 2017년 8월 5일
Thanks for your feedback.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great welcome the Lady manager was very kind and helpful and gave us extra covers for the beds. We had to change the chairs as the others we're not suitable for two disabled people. The apartment is not suitable for disabled people, especially the shower they could not get into it. The apartment smelt and was not very clean, and the China leaves a lot to be desired. Overall we did enjoy our stay, but we won't go back.
답변 제공: Villa Shangrila 님, 2017년 7월 11일
Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Villa Shangrila 님, 2017년 8월 5일
Thank you for your feedback.

6/10 - 괜찮아요

Keiran 님, Atherton

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Spacious room, comfortable interior.
Quiet motel room with good amenities including a kitchen.
답변 제공: Manager 님, 2017년 8월 5일
thank you for your feedback

2/10 - 너무 별로예요

Brenden 님, Sunshine Coast

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Photos - completely deceptive pool is a frog pond
We booked 3 rooms and 2 of the rooms didnt stay and went elsewhere on check in. Absolutely disgusting. Pool was half empty and green. Whole hotel was dirty and totally unappealing. Wouldnt recommend to anyone
답변 제공: Staff 님, 2017년 8월 5일
thank you for your feedback

10/10 - 훌륭해요

Tom 님, Townsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice sized kitchen and rooms as well as friendly and helpful staff.
답변 제공: Staff 님, 2017년 8월 5일
thank you for your feedback

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Old basic motel close to most things
We enjoyed our stay as we used the motel as a place to sleep and have breakfast. It was clean but badly in need of a paint job, the powerful hot shower was great. A single room apartment with separate kitchen/lounge area, i think we got what we paid for and expected, only would use when discounted. It is on main road so a little bit noisy though the 2 bedroom apartments are closer to the main road. Very close to airport and other amenities. The lady at the front desk was helpful with booking skyrail etc.
답변 제공: Manager 님, 2017년 8월 5일
thank you for your feedback

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Budget accomodation, room oK,
Room OK, building needs maintenance , office Canopy torn and old, and old pool needs maintaining. It is important to give initial good impression, my impression was that place not maintained,
답변 제공: Manager 님, 2017년 8월 5일
thank you for feedback

2/10 - 너무 별로예요

KIT YING 님, Hong Kong

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
不要選擇，有賊入屋!
請不要選擇這間住宿，因為夜晚完全沒有保安措施，會有賊入屋偷東西，小心為上!
답변 제공: Villa Shangrila 님, 2015년 12월 19일
Glad you arrived home safely. It is always best for young women or anyone for that matter to err of the side of caution when travelling to any country by making sure their doors and windows are locked at night. We are on site managers 24/7 so were available to assist had you made us aware of a person outside your door at night, telling us the following afternoon put us at a disadvantage, though there were no signs of someone trying to break in, but still scary for you in any case.. On the positive side and to reassure you were safe on your last nights stay we accomodated you with a different unit and personally showed you the locks on the windows and doors.Regards Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
You get what you pay for
This place is in need of renovations. It was clean and the staff were helpful and friendly but it is old and the balcony, especially, was a little scary with a young child. The pool was very clean.
답변 제공: Villa Shangrila 님, 2015년 10월 15일
Thankyou for your comments, we appreciate your feedback. Regards to you and your child. Managers Villa Shangrila

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
room was dirty paint falling off ceiling heaps of dust in room affected my sinus didn't sleep well at all the advertisement on internet was not true. Wont be back Again
답변 제공: Manager 님, 2015년 8월 25일
I'm sorry to hear that you had sinus problems whilst on your stay. I too have sinus and at this time of year it returns. We maintain a high standard of cleanliness and any concerns you had we would have rectified immediately if we had been made aware of them.

4/10 - 별로예요

Graham 님, Brisbane

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very basic,very old.
Hotel is old,rooms are adequate at best,noisy location--main road. All furniture is old including TV,non digital,no cable,no dvd.
답변 제공: manager 님, 2015년 8월 25일
Yes the hotel is of an older style which is clean and has very few rooms still with analog tv and set top box. As we have had few vacancies this season and to accomodate you we would have allocated you one of these rooms. We offer a large free carpark at the rear of the property and access to public transport nearby so some traffic noise is inevitable at the front of the property during the day. We would have liked to have known of your concerns whilst you were staying with us so we could best accomodate you.

4/10 - 별로예요

Pia 님, Danmark

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Ok til prisen
Vi havde brug for et billigt hotel til overnatning. På den måde er det ok. Hotellet ligger lige ud til byens mest trafikerede vej... Der er ikke aircondition, men en fane i loftet, som fint kunne overdøve trafikken. Vi var her i juli, men der er jo stadig over 20 grader om natten. Personalet er meget hjælpsomme og imødekommende.
답변 제공: Villa Shangrila 님, 2015년 12월 19일
Thankyou for your positive comments regarding price, location and staff. Each of the unitshave an air conditioner so am perplexed as to why you didn't think there was one. Trust you enjoyed your visit to Far North Queensland. Regards, Managers

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Denise 님, Australia - QLD - Regional QLD

Facilities: Everyday; Value: Reasonable; Service: Polite; Cleanliness: Tidy, Clean, Neat;

8/10 - 좋아요

Reece 님, Australia - QLD - Regional QLD

4/10 - 별로예요

scott 님, Australia - QLD - Townsville

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Shabby, Run-down, Horrible; Value: Rip-off; Service: Inferior, Sloppy, Awful; Cleanliness: Filthy, Grubby; I suggest wotif take this motel off their books before some other poor family unwittingly books it

6/10 - 괜찮아요

Aga 님, Australia - QLD - Regional QLD

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Facilities: Bare minimum; Value: Fair price; Service: Helpful; Cleanliness: Smelly; very dark smelly depresing place - not good for great familly holiday!!!

8/10 - 좋아요

Pam 님, Australia - QLD - Townsville

좋아요: 청결 상태, 직원 및 서비스
Facilities: Everyday; Value: Affordable; Service: Professional, Courteous; Cleanliness: Pleasant;

10/10 - 훌륭해요

LYNETTE 님, New Zealand - Waikato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Margaret 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facilities: Ageing and quite noisy; Value: Reasonable;

4/10 - 별로예요

Philip 님, Australia - QLD - Cairns

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Run-down, horrible carpet/shower ; Value: Uneconomical; Service: Below average; Cleanliness: Lacking; The car park is good but also a source of no privacy and peace

8/10 - 좋아요

Joan

좋아요: 직원 및 서비스
Facilities: Everyday; Value: Great deal; Service: Go the extra mile; Cleanliness: Tidy, Clean; Public transport outside

10/10 - 훌륭해요

Cathie 님, Australia - VIC - Regional VIC

좋아요: 청결 상태, 직원 및 서비스
Facilities: Basic; Value: Economical; Service: Go the extra mile; Cleanliness: Spotless;

10/10 - 훌륭해요

Rocky 님, Australia

좋아요: 청결 상태, 직원 및 서비스
Facilities: Typical; Value: Fantastic; Service: Outstanding; Cleanliness: Pleasant; Plenty of parking spaces

8/10 - 좋아요

Kathleen 님, Australia - QLD - Townsville

Facilities: Basic; Value: Economical; Service: Sufficient; Cleanliness: Neat;

8/10 - 좋아요

Susanne 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스
Busy road but units to the rear good

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Lovely people running it

8/10 - 좋아요

Joy 님, Australia - QLD - Regional QLD

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facilities: Ordinary; Value: Affordable; Service: Courteous; Cleanliness: Tidy; A clean b-b-q - tables and chairs so this facility can be used

8/10 - 좋아요

PALANIAPPAN 님, Australia - QLD - Regional QLD

Facilities: Basic; Value: Acceptable price; Service: Polite; Cleanliness: Hygienic ; near the esplanade area

4/10 - 별로예요

brenda 님, Australia - VIC - Regional VIC

별로예요: 숙박 시설 상태 및 시설
Value: Mislead by website:(; Cleanliness: Clean but very very old; Totally mislead by all pictures that promoted this place on the website. I will totally think twice about booking accommodation on line again.

8/10 - 좋아요

Elisha 님, Australia - QLD - Townsville

8/10 - 좋아요

Petra 님, Australia - QLD - Townsville

좋아요: 청결 상태, 직원 및 서비스
Facilities: Basic; Value: Inexpensive; Service: Friendly; Cleanliness: perfectly adequate; good value for not a lot of money

8/10 - 좋아요

Angela 님, Australia - QLD - Brisbane

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

8/10 - 좋아요

Lynette 님, Australia - QLD - Regional QLD

별로예요: 청결 상태
Facilities: Basic; Value: Economical; Service: Helpful; Cleanliness: Poor;

10/10 - 훌륭해요

Richard 님, Australia - SA - Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; Very helpfull staff, made us feel welcome.

8/10 - 좋아요

Kenn 님, Australia - QLD - Brisbane

좋아요: 청결 상태
Facilities: Typical; Value: Affordable; Service: Polite; Cleanliness: Pleasant; Conveniently situated

2/10 - 너무 별로예요

Coral 님, Papua New Guinea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Shabby, Run-down, Horrible; Value: Rip-off, Coudnt PAY us to stay !!; Service: Inferior, Rude, Awful; Cleanliness: Filthy, Smelly, Grubby; not safe for children

6/10 - 괜찮아요

Anne 님, Australia - QLD - Regional QLD

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Facilities: Tired, Old; Value: Acceptable price; Service: Helpful;

6/10 - 괜찮아요

Sue 님, Australia - NSW - Newcastle

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facilities: Shabby, Run-down; Value: Over-priced; Service: Friendly; Cleanliness: Clean; A very old run down resort. It certainly did not live up to its 3 star rating. I could not recommend the resort.

8/10 - 좋아요

Brad

좋아요: 청결 상태
I had read negative reviews about it, but after staying, I found it good. its clean, and for the price, worth staying at

8/10 - 좋아요

Jane 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스
Facilities: Basic, no microwave though; Value: Affordable, Inexpensive, Economical;