리셉션
예약 가능 여부 확인

바론 호텔 카이로 여행 후기

4 out of 5
바론 호텔 카이로
Ma'ahad Al Sahary Street, Cairo

이용 후기

6.8
평점 10 - 훌륭해요. 349개 이용 후기 중 88개" "
평점 8 - 좋아요. 349개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 67개" "
평점 4 - 별로예요. 349개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 53개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
직원들은 친절하나 체크인 시간이 조금 걸리고 화장실 청소와 정비에 좀 더 신경을 쓸 필요가 있을 것 같습니다.
2018년 2월에 1박 숙박함
답변 제공: Baron Cairo Hotel 님, 2018년 2월 24일
Dear our Valued Guest, First of all thank you for your nice comment! The whole Baron Heliopolis Hotel team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your good self for failing to meet your expectations during your last stay in Baron Hotel, whilst at the same time I thank you for taking the time to bring this issue to our attention. Rest assured that your comments will be passed-over to the baron Hotel Management for studying and for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Thank you & best regards. Baron Cairo Hotel,

10/10 - 훌륭해요

Jihad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and the breakfast is good.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 10일
Thank You

8/10 - 좋아요

Magdy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice staff
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear valued guest, Thank you for taking time to write your review . We are delighted that we met your expectations We look forward to welcoming you back to Baron Cairo. Best Regards,

8/10 - 좋아요

Tarek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The place is safe, quite ,and clean. The staff is super friendly.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear valued guest, Thank you for taking the time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo. Best Regards,

10/10 - 훌륭해요

Magdy

Good
2024년 2월에 1박 숙박함
답변 제공: Hotel Managment 님, 2024년 2월 14일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Everything was just great been going there for years.
2023년 12월에 1박 숙박함
답변 제공: Hotel Managment 님, 2024년 1월 13일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

HANI

2023년 12월에 3박 숙박함
답변 제공: Hotel Managment 님, 2024년 1월 22일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

HANI

2023년 12월에 3박 숙박함
답변 제공: Hotel Managment 님, 2024년 1월 20일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

HANI

2023년 12월에 1박 숙박함
답변 제공: Hotel Managment 님, 2024년 1월 13일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Narmer Amir

2023년 12월에 5박 숙박함
답변 제공: Hotel Managment 님, 2023년 12월 16일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

TAMER

2023년 12월에 1박 숙박함
답변 제공: Hotel Managment 님, 2023년 12월 30일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Marina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is incredible!! Cannot explain how helpful and thoughtful everyone was. Beyond impressed and look forward to coming back to stay here.
2023년 11월에 5박 숙박함
답변 제공: Hotel Managment 님, 2023년 11월 10일
Dear Ms. Marina, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location.
2023년 11월에 1박 숙박함
답변 제공: Hotel Managment 님, 2023년 11월 7일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hotel Managment 님, 2023년 11월 1일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 - 괜찮아요

monsef guirguis mourad

Last stay at the Baron.
We arrived from airport at 3am. The reception told us that the only available room is a twin bedroom although I booked a double room and paid for it . As We're really exhausted we accepted, when we reached the room I uncovered the two beds and found that the bed sheets weren't changed so I called and informed the reception, he said will send the house keeping to replace them , then he suggested to take a different room, it was alrady 3.30 am So we accepted and the luggage taken to the second room, unfortunately when checking the bed sheets they were worse than the 1st. So I called again and he suggested a 3rd room in the new building, in fact we and the luggage were transferred it was already 4am. ,there one of the two beds needed change of sheet. We're finally able to sleep at 4.30 am. Next morning we discovered that the bathroom sink was obstructed and the room safe wasn't working. After informing the reception We're able to get only the sink repaired but the safe ignored. We stayed for two nights and checked out , nobody from the hotel reception or administration got in contact with us.
2023년 9월에 2박 숙박함
답변 제공: Hotel Managment 님, 2023년 9월 26일
Dear Mr. Monsef, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 - 좋아요

Moses

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Managment 님, 2023년 9월 24일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

monsef guirguis mourad

2023년 9월에 4박 숙박함
답변 제공: Hotel Managment 님, 2023년 9월 9일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Amjad

2023년 8월에 1박 숙박함
답변 제공: Hotel Managment 님, 2023년 9월 3일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 - 별로예요

Ahmed

Bathroom and carpet are dirty
2023년 8월에 1박 숙박함
답변 제공: Hotel Managment 님, 2023년 8월 29일
Dear Mr. Ahmed, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 - 좋아요

Mohammad

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: Hotel Managment 님, 2023년 8월 10일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 - 너무 별로예요

Ayman

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am not happy about the service totally
2023년 7월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 7월 14일
Dear Mr. Ayman, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 - 너무 별로예요

Ayman

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The start always with the check in was horrible lots of issues and internal policy which really make your life miserable . Asking for money every day . Call you in bad time when you try to sleep to ask for money . If you order coffee and ask for the check they have to ask so many department if is ok to just sign . It’s horrible and so many other things
2023년 7월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 7월 11일
Dear Mr. Ayman, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 - 좋아요

Jafar

좋아요: 청결 상태, 직원 및 서비스
Overall was fair hotel
2023년 6월에 7박 숙박함
답변 제공: Hotel management 님, 2023년 6월 18일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Significant refit - much improved
The Baron had obviously had an extensive refit since our last visit. Lifts are much improved. Bedroom was clean and newly painted. Overall we were very satisfied. The only weak spot was the air con in our room which could have been better.
2023년 5월에 5박 숙박함
답변 제공: Hotel management 님, 2023년 5월 24일
Dear Mr. Graham, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 - 별로예요

Nagi

별로예요: 청결 상태
Sweet Talk No Action NOT 4 stars hotel
I stayed in the hotel 23 years ago and couldn’t believe how BAD the services have declined. After traveling for nearly 24 hours all you need is a clean room to shower and get some sleep. Unfortunately though they provided us with a filthy, disgusting room that has not been cleaned, human hair every where on the bed, dirty towels, used cups and placed, filth and some kind of droppings on carpets and bath mat. Dust over the counters and welcome book etc. Reported this to the receptionist who took ages to call the duty manager, he apologized and said he will try to send someone to clean the room, it took them more than half another to come and when I complained they said they are trying to find another room, after an hour they changed the room and they promised to make up for this. As usual sweet talk and No action. Two days later we left the hotel in the morning and returned late evening only to find the room door is wide open I refused to enter and to have security accompany me in side. They called the general manager who checked the room me with and said that he will look at the security cameras and come back to us in five minutes, of course nothing happened at all and when I saw by chance him then next day at noon he promised that he will make up for it. He made it look like I was doing this to earn a favor any way he promised a room upgrade and/or a free a dinner voucher which we NEVER SAW any of what they promised. So Disappointing, honestly Terrible experience
Dirty cup in the drawer
Used bed
Dirt all over the floor
Human hair on the bed
2023년 5월에 12박 숙박함
답변 제공: Hotel management 님, 2023년 5월 24일
Dear Mr. Nagi, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

10/10 - 훌륭해요

Frederick

답변 제공: Hotel management 님, 2023년 6월 4일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Amir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked service. Disliked one lift is out of service, longer waiting time.
2023년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2023년 4월 12일
Dear Mr. Amir, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Hotel management 님, 2023년 3월 7일
Dear Mr.Ahmed, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

SHANGWEN

출장 여행
좋아요: 청결 상태, 직원 및 서비스
this hotel is used to be very old and now the hotel is got new extention which is much better compared with room built more than 40 years ago
2023년 1월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 2월 6일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

ROBERT

2023년 1월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 3월 7일
Dear Mr. Robert, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

Dennis 님, Castle Pines

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Baron Hotel Cairo is a nice hotel, and you can tell it was likely much nicer in the past, but hasn't been kept up as well. Much of the furniture, fixtures, etc. need maintenance. Our bathroom fixtures needed to be fixed, including the bidet which had turned itself on while we were gone for the day...fortunately didn't make too much of a mess. Crowded area...but of course that is all of Cairo... hard to get to local dinner spots, even with a taxi, due to traffic issues.
답변 제공: Hotel management 님, 2023년 1월 9일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 - 괜찮아요

Amal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 12월 26일
Dear Ms. Amal, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 - 괜찮아요

EDWARD 님, Las Vegas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I reserved the room with breakfast, but fallowing morning told that I can’t enter to breakfast lounge . It’s little weird was the situation. I’m not happy little .
답변 제공: Hotel Management 님, 2022년 12월 9일
Dear Mr. Edward, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay,but your reservation was room only,We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

10/10 - 훌륭해요

Muneera

2022년 11월에 3박 숙박함
답변 제공: Hotel management 님, 2022년 11월 29일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 - 너무 별로예요

Moustafa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elevator sucks Tv is broken No hotwater at evening None cleaned the room eventhough i asked to Bathroom is tight
2022년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 11월 20일
Dear Mr. Moustafa, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 - 괜찮아요

Ishaq

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room service are excellent especially Amal in 6 floor
답변 제공: Hotel Management 님, 2022년 11월 13일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

4/10 - 별로예요

Moustafa

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They did not clean the room when i asked to. Elevator needs better maintenance
답변 제공: Hotel management 님, 2022년 11월 8일
Dear Mr. Moustafa, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 - 너무 별로예요

Ahmed w m

2/10 - 너무 별로예요

tamer

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
.
2022년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 30일
Dear Mr. Tamer, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards, Sherif Maher General Manager

10/10 - 훌륭해요

Jamont

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2022년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 30일
Dear valued guest, Thank you for taking time to write your review . We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

6/10 - 괜찮아요

Sameer

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Nice Location. Good Breakfast. Lifts don’t work properly. House keeping needs improvement
2022년 10월에 8박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 20일
Dear Mr. Sameer, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

4/10 - 별로예요

Andrew

좋아요: 청결 상태
별로예요: 직원 및 서비스
No hot water in the morning, TV remote doesn’t work. I reported it but they forgot to fix it.
2022년 10월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 10월 11일
Dear Mr. Andrew, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 - 너무 별로예요

Ola

2022년 10월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 10월 11일
Dear Ms. Ola, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

6/10 - 괜찮아요

Magdy

출장 여행
좋아요: 청결 상태
I had breakfast 4 times was offered tea and coffee only one time
2022년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 25일
Dear Mr. Magdy, Greetings from Baron Cairo Hotel . Thank you for staying with us and for sharing your feedback . Allow me to apologize regarding the inconvenience you encountered during your stay. Kindly be advised that our hotel team is working on the case and will follow up accordingly. Best Regards,

10/10 - 훌륭해요

Muneera

2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 25일
Dear Ms. Muneera, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

2/10 - 너무 별로예요

Adel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing except for location
2022년 9월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 10월 3일
Dear Ms. Karla, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

2/10 - 너무 별로예요

Adel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
T
2022년 9월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 9월 7일
Dear Mr. Adel, Thank you for taking the time to share your experience about our hotel. Please accept our sincere apologies for services you felt disappointment during your stay. We hope that you will give us another opportunity in the near future to display our level of services & personal attendance. Best Regards,

8/10 - 좋아요

Saad

2022년 5월에 4박 숙박함
답변 제공: Hotel management 님, 2022년 9월 4일
Dear Mr. Saad, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

10/10 - 훌륭해요

Abduraauf 님, Istanbul

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel
2022년 8월에 4박 숙박함
답변 제공: Hotel management 님, 2022년 8월 30일
Dear Mr. Abduraauf, Thank you for taking time to write your review. We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,

8/10 - 좋아요

YOUSRY

좋아요: 청결 상태, 직원 및 서비스
Location and staff are excellent, Elevators are too small
2022년 8월에 1박 숙박함
답변 제공: Hotel management 님, 2022년 8월 24일
Dear Mr. Yousry, Thank you for taking time to write your review .We are delighted to know that we met your expectations We look forward to welcoming you back to Baron Cairo . Best Regards,