냉장고, 전자레인지, 오븐, 쿡탑
예약 가능 여부 확인

누보 호텔 스위트 여행 후기

3 out of 5
누보 호텔 스위트
827 12th Avenue SW, Calgary, AB

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 897개 이용 후기 중 246개" "
평점 8 - 좋아요. 897개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 897개 이용 후기 중 175개" "
평점 4 - 별로예요. 897개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 897개 이용 후기 중 48개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

sora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awesome
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Great location, friendly staff, clean and spacious room; I really enjoyed staying here.
2017년 9월에 8박 숙박함

10/10 - 훌륭해요

Yong 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 설비와 세련된 인테리어
캘거리 다운타운과의 접근성도 높고 (약 4~5블럭) 주요 거점인 17AVE와도 가깝습니다. 바로 앞에 Safeway가 있어 재료를 사다가 요리를 해 먹을 수 있다는 높은 장점이 있습니다. 지은지 얼마 안된 새 건물로 보이며 내부 인테리어 장식 또한 깨끗하고 깔끔합니다. 특히 주방시설이 매우 훌륭합니다. 욕실에 욕조가 없는 점은 아쉽습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
캘거리 최고
캘거리에서 여러 호텔에서 숙박을 했지만 최고의 호탤이였다고 생각합니다. 강추합니다

8/10 - 좋아요

Ashley

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay, convenient location, clean rooms and pleasant staff. The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
2021년 12월에 3박 숙박함

8/10 - 좋아요

tara lee

좋아요: 청결 상태
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel Scott

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 6박 숙박함

2/10 - 너무 별로예요

Nicholas

가족 여행
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Brent

2021년 10월에 4박 숙박함

10/10 - 훌륭해요

Chan

가족 여행
좋아요: 청결 상태, 객실의 편안함
地點交通方便，附近有超市。房間內有廚具提供可煮食，酒店工作人員友善，價錢合理。
2021년 11월에 14박 숙박함

2/10 - 너무 별로예요

Ryan

좋아요: 객실의 편안함
별로예요: 청결 상태
Never again......Disgust
This is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 객실의 편안함
Great spot. Unless WIFI.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Lisa

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable. Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Gary

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
2021년 11월에 1박 숙박함

8/10 - 좋아요

Maurice

좋아요: 청결 상태
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 21일
Thanks for staying with us Maurice!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Too many “House Rules”
I didn’t appreciate the condescending “House Rules” which included not staining any white linens. I felt anxious about accidentally leaving a makeup stain or something and having to pay for it. Wouldn’t stay here again.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Anna

2021년 11월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 11월 15일
Thanks for staying with us Anna! Hopefully, see you again soon. Thanks

10/10 - 훌륭해요

Norman

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suite was large, very clean and comfortable. Was pleasantly surprised upon arrival!
2021년 11월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 11월 3일
Thanks for staying with us Norman. We appreciate your valuable feedback. Thanks

8/10 - 좋아요

Karmela

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked about this property was the location - very close to a lot of stores, right across from Safeway. Front desk staff were very kind and even helped out when there was a small leak in the ceiling ventilation. They had it fixed right away. Bed was very comfy. It was nice that they also included a free simple breakfast.
2021년 10월에 3박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 27일
Thanks for staying with us Karmela! We appreciate your valuable feedback. Thanks

8/10 - 좋아요

KEB HANA BANK

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 11월 2일
Thanks for staying with us

6/10 - 괜찮아요

Jillian

2021년 10월에 2박 숙박함

8/10 - 좋아요

Jiten

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Parking spots too small, at back of hotel. My car was hit but no one in office to report this damage to.Checked out early and my deposit still not refunded.
2021년 10월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 24일
Hi Jiten, Your deposit was returned as of October 23. It will be actually returned on Monday. We are very sorry to hear the bad news about parking. Our office is closed from midnight to 8 am. Thanks

4/10 - 별로예요

Kelly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Milena

출장 여행
좋아요: 청결 상태, 객실의 편안함
Wonderful staff and very helpful! Would stay again!
2021년 10월에 4박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 20일
Thanks for staying with us

8/10 - 좋아요

Valeria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
i love that it feels like home, it's VERY clean! the rooms are better than what the hotel looks like. I would stay there again for sure. I dont like the parking... it's pretty sketchy as it is behind the hotel in an alley, but it does the work. I was just a little concerned that soemone would break in my car. Overall this hotel is great, it includes a whole kitchen, utensils.. the only thing that i did not like is that we had to leave everything how we found it or else they would charge us extra. So if he left a cup unclean they would charge you extra.. and since this is a hotel.. i guess that shold be included.
2021년 10월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 20일
Thanks for staying with us. We appreciate your valuable feedback. Thanks

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room set up was very good. Location was excellent. Loved having a full kitchen in our room for breakfast.
2021년 10월에 3박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 18일
Thanks for staying with us. We appreciate your valuable feedback. Thanks

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 18일
Thanks for staying with us!

10/10 - 훌륭해요

Yoon

좋아요: 청결 상태, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 10월 15일
Thanks for staying with us!

6/10 - 괜찮아요

Warren

2021년 10월에 2박 숙박함

6/10 - 괜찮아요

Sandra

2021년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Noisy and uncumfortable
Hotel was clean and room was nice but walls are paper thin and can heat everyone coming and going from their rooms and even from the main door. I would not stay here again.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

James Philip

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location!
2021년 9월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 9월 27일
Thanks for staying with us James!!

4/10 - 별로예요

Janelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff did not acknowledge me or my questions while checking in. No customer service skills
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Not a 3 star hotel by any means
Many disappointments with my stay, my room was advertised as a queen sized but was barely a double, area was kinda sketchy. NOT somewhere for a romantic get away by any means. The rooms were very clean though and the service was very friendly and hospitable but the hotel itself is clearly meant for "1 night stays"
2021년 9월에 3박 숙박함
답변 제공: Front desk agent 님, 2021년 9월 21일
Thanks for staying with us

10/10 - 훌륭해요

Dianna

2021년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 객실의 편안함
Run down, photos are not an accurate display of the room. Gentlemen at the front was nice but was keen on ch
2021년 9월에 4박 숙박함

8/10 - 좋아요

Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciated that Safeway was right across from the property.
2021년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Penalties and fines - be careful
Room was nice but not very friendly front desk staff. Room had many rules that included fines for many different things. One rule was can't have dish washer running when you check out?? Of course, I ended up breaking a wine glass and they charged me $5!
2021년 9월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2021년 9월 13일
We are very sorry to cause you inconvenience but we need the house rules to keep the hotel clean and safe. We need to check the dishwasher when the guest checks out. But if it is running we are not sure for the inside whether it is plugged in the drain or not.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice suite, very friendly owners
2021년 9월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 9월 6일
Thanks for staying with us Eric! We appreciate your valuable feedback. Thanks

6/10 - 괜찮아요

Alexandra

연인과의 여행, 출장 여행
좋아요: 숙박 시설 상태 및 시설
I didnt like that they advertised the room as a queen bed when ot really was a Murphy queen bed which makes it more of a double
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean boutique hotel downtown Calgary.
2021년 8월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 31일
Thanks for staying with us. We appreciate your valuable feedback. Thanks

2/10 - 너무 별로예요

Navkaran

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shady place, we did not end up staying at this place. Super shady and seems like it’s used for other purposes (if you know what I mean)
2021년 8월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 29일
The guest review let us so frustrated. The couple stayed few hours and used the bed & bathroom. But when they checked out they asked refund of some of the full amounts since they stayed just for few hours. This is not acceptable at the hotel.

10/10 - 훌륭해요

Alain

좋아요: 청결 상태
Ville de Calgary
Notre matelas pas très confortable
2021년 8월에 2박 숙박함

8/10 - 좋아요

Lynn

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The price for the location is a good value. However, it’s not a hotel; it’s an apartment building. The problem is there are no elevators and there are several stairs just to reach the main office. So if you’re carrying a lot of suitcases or a few heavy suitcases, it’s just not an agreeable first impression. The best amenities are a Safeway across the street and a liquor store next door.
2021년 8월에 4박 숙박함

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb communication, even let me check in early when I got there early (when a room became available le). Best part though: all the staff wore masks. As someone from out of Alberta who still recognizes that a pandemic is still going on, this was great.
2021년 8월에 2박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 31일
Thanks for staying with us! Hopefully, see you again soon. Thanks

4/10 - 별로예요

Stephanie

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For price I was extremely disappointed. Check in slow, no elevator had to carry luggage up stairs to enter hotel and then to get to room. Bathroom was very small no counter space.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and Homey.
2021년 8월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 25일
Thanks for staying with us Jared! We appreciate your valuable feedback. Thanks

2/10 - 너무 별로예요

Madison

단체 여행
좋아요: 청결 상태, 객실의 편안함
Bad communication
they confirmed my booking then sent an email to my spam saying that it was canceled. my friends and i had to go to another hotel last minute. wasn’t very happy.
2021년 8월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 24일
The guest's credit card was invalid. We requested to provide valid credit card information within 24 hours but they didn't respond. There was no choice.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated, modern looking. Full kitchen with dishwasher.
2021년 8월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2021년 8월 18일
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