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Barcelona Tower By Koox Luxury Collection

3.0 star property
Urban retreat just steps from Plaza Las Americas offers a peaceful pool setting and energizing gym facilities for downtown Cancun visitors

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Barcelona Tower By Koox Luxury Collection offers a serene oasis in Downtown Cancun with a garden and outdoor pool. Guests enjoy in-room WiFi, a gym, and multilingual staff assistance. The guesthouse is praised for its convenient location.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping

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About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Barcelona Tower By Koox Luxury Collection. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Cultural House and Ka'Yok' Planetarium of Cancun are also worth visiting. Visit our Cancun travel guide
View more Guest Houses in Cancun
Map
Av. Bonampak SM 6-A MZ1 Lote1, Downtown Cancun, Cancun, QROO, 77500

What's nearby

  • Cancun_DubaiPalaceCasino_6242274_007
    Dubai Palace Casino
    11 min walk - 1.0 km
  • Plaza Las Americas
    1 min walk - 0.1 km
  • Royal Yak Casino and Sports Book
    9 min walk - 0.8 km
  • Plaza 28
    3 min drive - 2.1 km
  • Las Palapas Park
    3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN)
    16 min drive

Restaurants

  • Starbucks
    5 min walk
  • Häagen-Dazs
    5 min walk
  • Chili's Grill & Bar
    3 min walk
  • Hooters
    2 min walk
  • La Taberna De Los Amigos
    1 min walk

About this property

Barcelona Tower By Koox Luxury Collection

Guesthouse near Plaza Las Americas
Barcelona Tower By Koox Luxury Collection provides amenities like a garden and a gym. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, tour/ticket assistance, and multilingual staff
  • Smoke-free premises and a 24-hour front desk
Room features
All 108 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Pool access available from 8 AM to 10 PM

Frequently asked questions

Does Barcelona Tower By Koox Luxury Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Barcelona Tower By Koox Luxury Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Barcelona Tower By Koox Luxury Collection?

Check-in end time: anytime.

What time is check-out at Barcelona Tower By Koox Luxury Collection?

Check-out is at noon.

Where is Barcelona Tower By Koox Luxury Collection located?

Located in Downtown Cancun, this guesthouse is within a 5-minute walk of Plaza Las Americas and Amerimed Hospital. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 10 minutes.

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Reviews

Barcelona Tower By Koox Luxury Collection Reviews

7.2

Good

8.0

Cleanliness

7.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 7 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

Verified

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY MALO ESTE HOTEL

muy malo este hotel, las instalaciones muy deterioradas, esta muy mal y la ubicacion es buena, pero la ducha no servia, los desagues tapados, las cortinas viejas y no eran black out, los elavadores los botones no servian, no tenian tarjetas para ingresar al mall, en fin muy muy muy malo este hotel
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking forward to visiting them next year they are awesome made me feel at home ...staff is great.
Stayed 8 nights in Jun 2018
Verified

2/10 Terrible

Christian Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal y pésimo, el encargado de el lobby súper grosero de hecho pueden revisar en sistema que yo deje una queja por que abandone el hotel, el me exigía saber cuanto me costaba la habitación con expedía
Stayed 1 night in May 2018
Verified

10/10 Excellent

Franc

Liked: Cleanliness, staff & service, room comfort
La seguridad me encanto, y la atención maravillosa
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

Arturo

Liked: Cleanliness, staff & service, room comfort
Agradable
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to everything, friendly staff and the view is a killer
Stayed 7 nights in May 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff didn’t speak much English. Room wasn’t what I asked for. They did help get us transportation to leave because our phones didn’t work. Nice people. Building beautifully lights up at night.
Stayed 3 nights in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torre Barcelona

Excelente lugar bonita piscina perfecto para ir a plaza las americas todo muy bien
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Charvez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Excelente ubicación, servicio, muy lujoso, comodidad, en general excelentemente muy bien.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Gersain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, limpieza diario a la habitación y confiable para dejar cosas de valor en la habitación.
Stayed 7 nights in May 2018
Verified

10/10 Excellent

Juan Rivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para escalas, o negocios.

Me he hospedado en varias ocasiones en este aparthotel. Me gusta por su relación calidad/precio. Dentro de las ventajas que tiene es su ubicación, su costo, y lo espacioso de sus habitaciones. Deberían ser mas claros respecto de las especificaciones de llegada, pues a alguien que ya lo conoce es fácil de encontrar, pero resulta confuso para primeros huéspedes, pues no hay manera de localizarlo ni se encuentra identificado con anuncios exteriores. En fin, me hospedo con frecuencia, cuando hago escalas breves en Cancún, o acudo a reuniones de negocios. La alberca es bonita y poco concurrida, así que se descansa bien. No es un hotel turístico, pues se encuentra fuera de la zona hotelera, y sin acceso a playa, sin embargo como hotel de negocios cumple, y bien.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a great hotel/condo, super big.

since i got there till the end it was a great staying. Everything was neat and clean. Customer service was exceptional. The view was beautiful.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el unico inconveniente que presente fue que la piscina no cuenta con calefaccion y es imposible disfrutar de ella
Verified

4/10 Poor

Edgar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Barcelona Tower

Booked a Double Deluxe Room for 11 days thinking I would get a nice comfy suite and they ended up giving me a really small room with no tables, fridge, or microwave. Only thing in the room was the bed and a small futon. I eventually talked to the staff requesting a room with at least a fridge and a little more space since I would be staying there several days. They switched me to a same model room with a little more space, a fridge, and a table. Still think they could have done better though. If you book a room at this hotel make sure you call first and see what they will give you.
Stayed 11 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good but needs updating

Customer service was great however the place was lacking in other parts. Rooms don’t have telephones. So if you need a wake up call or need something you have to go down. When we arrived everyone was super nice. They walked us up to the room and when they opened the door someone was still occupying it. Elevator buttons were missing. Which i found puzzling (some one can get hurt) also the upkeep of the property needs to be looked at. I’m thinking management is dragging its feet. The location is great. There’s supermarket, mall, movie theater and many restaurants around. I use to live in Cancún and found this location central to our movements. But they really need to do some updating.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola todo muy bien solo que no hay sillas en el Hotel
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general bien

Eran departamentos de lujo con bastante seguridad brindando ahora servicio de hotel. Muy buenas instalaciones aunque no estén cerca de playa tienen una alberca muy limpia ,con jacuzzi que puedes usar cuando gustes de 7 a 22 horas. El personal muy servicial,limpieza al 100, amenidades, en general bien .
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

acorona

Liked: Cleanliness, staff & service

Condominio céntrico y perfectamente ubicado

El lugar es bonito pero le falta mantenimiento, el clima de un cuarto no funcionaba, no tenía internet No me dijeron cuando llegue que me Podían dar una llave para no dar tanta vuelta y llegar más rápido a plaza las Américas lo súpe por un familiar que se quedó en Torre Vancouver donde las instalaciones están mejor
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities

regular

the first room they gave me had problems with air conditioning. They gave me other room but the refrigerator was making a bad noice all the time when gets on and off so i couldnt sleep well.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buena experiencia

Solo estuvimos una noche, sin embargo me gustó mucho ya que es tranquilo, la alberca y los camastros son execelente si para tomar el sol, cuentan con desayunos ricos y a buen precio, lo mas rescatable es el personal todos muy amables y serviciales. Gracias
Stayed 1 night in Mar 2018
Verified

4/10 Poor

V

Disliked: Staff & service, property conditions & facilities, room comfort

condominium

Wasn’t able to locate the condominium (wrong adress) first night arrived wasn’t provided with soap, shampoo and etc..the only nice part of this place is a lobby and pool..room view never matched the reality
Stayed 5 nights in Feb 2018
Verified

2/10 Terrible

MAURICIO

Disliked: Property conditions & facilities, room comfort

No vayan a ese hotel - Simply don't go there

Pésimo, fue muy mala experiencia, el hotel no se ve desde la calle, no tiene un anuncio y nadie lo conoce, después de una hora buscándolo en la zona, sudando, preguntando a muchísima gente, el acceso es por un sótano de un estacionamiento hay que caminar mucho desde la calle, la tele no servía, el aire con un ruido insoportable, no tiene ventanas al exterior, no hay buro ni teléfono ni servicio a cuartos, tiene un servibar descompuesto y apagado, si quieren mas comentarios negativos me podría extender.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Laura

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Habitaciones sencillas deplorables

Reservé una habitación para dos personas y un bebé, pedí que agregaran la cuna? La habitación es demasiado pequeña: una cama Kong size, un sillón, baño con ducha y no más. Las paredes lizas, sin ningún cuadro o decoración más que la tv? Las habitaciones de este tipo dan con una ventana vista al pasillo, por lo cual están siempre oscuras. En resumen: pésima habitación para el precio de lo que pagas. Al hacer el check in les recordé de la cuna, me dijeron que sí. Cuando la señorita nos llevó a la habitación le dije de la cuna y me dijo que el hotel no cuenta con ella se, o sea, me mintió al hacer el check in. Por la noche nos quejamos en el lobbynpor lo reprobable de nuestra habitación y la falta de cuna (dos adultos y un bebé en una cama Kingston size es difícil de acomodarse); La señorita en turno habló con su jefe y desde ahí la estadía la hicimos en un departamento con dos habitaciones, fue la mejor solución! De esa habitación todo excelente en instalaciones, a excepción de la limpieza, que no la hacen a detalle. Él check in es lento, como media hr, el check out igual o peor de lento.
Stayed 3 nights in Feb 2018
Verified

4/10 Poor

Roberto

Disliked: Staff & service, property conditions & facilities, room comfort

FATAL EL INGRESO FATAL Y SIN AGUA PARA BEBER

HOLA PARA LOCALIZAR EL EDIFICIO ES UN VERDADERO TRIUNFO YA QUE NO HAY UN LETRERO VISIBLE Y EL AREA DE ACCESO ES SUMAMENTE COMPLEJA NO HAY UN TELEFONO PARA SOLICITAR AYUDALA DECORACION DEL CUARTO ES CERO
Stayed 1 night in Feb 2018
Verified

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities

Stay somewhere else

Poor service and amenities just not there. Stay somewhere else. Was the worst experience ever. I would never recommed this hotel.
Stayed 4 nights in Feb 2018