10 개의 레스토랑, 점심 식사, 저녁 식사 제공(시푸드)
예약 가능 여부 확인

메리어트 칸쿤, 올 인클루시브 리조트 여행 후기

4.5 out of 5
메리어트 칸쿤, 올 인클루시브 리조트
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 698개" "
평점 8 - 좋아요. 1003개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 48개" "
평점 4 - 별로예요. 1003개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 48개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGJOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치가 해변이면서도 바로인근에 쇼핑 및 마트가 있어서 지내기 좋습니다
2022년 7월에 5박 숙박함
답변 제공: Glaucia Canil 님, 2022년 8월 23일
Dear Sungjoon, Thank you very much for your comments about our Resort.Hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
I am very satisfied with the service, specially breakfast. Hoping to stay again
2021년 3월에 3박 숙박함

8/10 - 좋아요

Snezhana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was great if you want that busy center of the city feel. It was just completely remodeled so it was clean and new. Service was also nice. The restaurants were ok. No buffet for lunch or dinner and not very diverse in food. All the restaurants tasted the same with similar menus. No shows or performances in the evening. No game room or pool table.
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing experience, from arrival to departure. I was always greeted with smiles and kindness. The food was amazing from Ono to Hana and the coffee shop 11/10 will be coming back for another stay !
2024년 5월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 5월 14일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Svetlana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this please so much, its, clean, personal is so awesome, beautiful around, i love everything about this hotel.
2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 5월 8일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Ryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and awesome. Food was fantastic. Property was still under construction for kids area and art of the room blocks, but this did not affect our stay at all.
2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스
Exceptional Entertainment Team at the Marriott..!! "My wife and I celebrated our 36th wedding anniversary at the Marriott Cancun Resort, and it was truly a memorable experience! From the moment we arrived, we were greeted with warmth and hospitality by the exceptional staff, making us feel like VIPs throughout our stay. The entertainment crew, led by Christopher, Michal, Andrea, Andy2, Francisco, and Rommel, was the heartbeat of the resort, ensuring there was never a dull moment. Their infectious energy and enthusiasm added a vibrant touch to our days, especially with activities like Zumba and karaoke. Francisco, the karaoke king, deserves a special mention for his encouragement and ability to bring out the best in every guest. We were impressed by the outstanding service provided by the hotel staff, including America at check-in, Jose the bellman, and Monika who made check-in a breeze. Sergio's mastery of fish tacos and pool-side drinks, Alma's welcoming smile at the coffee shop, and Fernando's superior ice cream scooping skills were highlights of our culinary experiences. The property itself was luxurious, with a vast lobby and a beautiful pool where we spent our days basking in the sun. Although the gym was located at the neighboring JW Marriott, it was well-equipped and worth the short walk. While our overall experience was exceptional, there were a few areas for improvement. The noise from construction was occasionally disruptive
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 5월 7일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Jennifer Anne

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing food and amazing staff
2024년 4월에 8박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Emilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, staff was welcoming and warm! Hotel is very clean, activités and entertainment were great, we also loved the Pilates with Ricardo. The food at all restaurants was amazing!
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Liane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great resort! loved it
2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Alexis Chiqui

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though the resort is still under construction it won’t stop you from having fun! The biggest part that’s still under construction would be the kids pool area with the slide and lazy river, so if that isn’t a deal breaker I highly suggest this resort. All the restaurants were amazing, we loved the cafe for quick bites/midday snacks like pizza, baked goods, fruits in to go containers, and all your hot and cold drinks! We loved their iced mocha and they also had oat milk and other milk alternatives. Hana, Casa Madre, and Ono Teppanyaki were all amazing, with such great cocktails too! I’m not into alcoholic drinks but the special ones they served at each restaurant were too good to pass, and we had several rounds of each! We went for my sister’s bachelorette party and there were 11 of us! Despite us being a huge group, we never had to wait long for a table! At Casa Madre, they even set up a private patio to have our dinner! Also, if you’re chilling by the pool make sure to order their mixed ceviche, ITS AMAZING, and part of the all-inclusive. The poolside menu was a little confusing because it had a fine print saying if there’s a price beside the menu item then it wouldn’t be part of the all-inclusive. However, I called the front desk to ask what exactly was included and the poolside bites were included. So I guess the one downside would be the menu, it might deter other people from getting their all-inclusive experience and they might miss out on certain things.
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

4/10 - 별로예요

Felix 님, chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful property excellent staff but very poor in internal management. Also not well organized restaurant closer with out warning limited food options they should’ve kept hotel non inclusive very poor in that aspect I give it a 2 star review very disappointed even there own staff recognizes the flaw with the food service. Very disappointed would not recommend because of this situation I think management should really look in to this matter the Pennie’s they think that they are saving is damaging Marriott’s reputation.
2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 - 훌륭해요

Araceli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
April 24 through April 29. My experience at the Marriott exceeded my expectations, the staff. Was fabulous. King size, partial view was beautiful on the Paradisus side . Not facing construction. Noise and disruptions were extremely minimal. I prepared w earplugs, not needed. Room was spacious and comfortable. Full size toiletries that smelled so good. Mini fridge stocked w beer, water, pop. Corridor security daily. Someone was always outside my door walking. All the food at all restaurants was delicious. Limited options at Mo's. Fish sandwiches were very good. Beautiful dinner w a view. Casa Madre and Hanna my favorite! Alex and Karly attended to us personally for breakfast daily. Food was authentic Mexican and handmade tortillas, empanadas, quesadillas were delicious. Dinner was amazing. Variety of regional food. We were the first to try Hanna's ala carte menu. Altemo was a great waiter. New York, prime rib, short ribs, and filet mignon were so delicious! Great portions! Met the Cheff too, he came out to greet us. Pool was big, available seating daily, staff was amazing. Drinks were very good. Downfalls: accessibility ♿️ by pool bathrooms were downstairs. They didn't have handrails, ramp or elevator. Traveling w seniors going downstairs was a challenge. More restrooms on level needed. Overall, beautiful resort, many restaurant options , great staff. Yes I would return.
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

2/10 - 너무 별로예요

Abodo P Ednah 님, Lowell

2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
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10/10 - 훌륭해요

Bhavya

Excellent staff
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 30일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

RAFAEL ADEA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are great
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 30일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Ariadne 님, 2024년 5월 2일
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10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were outstanding. The conversion to All Inclusive excellent.
2024년 4월에 4박 숙박함
답변 제공: Ariadne 님, 2024년 4월 29일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

8/10 - 좋아요

Pedro Pablo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No tiene estacionamiento, lo cual es un gran inconveniente si decides ir en auto propio o rentado.
2024년 4월에 2박 숙박함
답변 제공: Ariadne 님, 2024년 4월 29일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 - 훌륭해요

Marie Ioane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and hot tub are open until 11:00PM which is not very common in other resorts.
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 26일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

6/10 - 괜찮아요

María Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No me avisaron que estaba en remodelación antes de pagar mi reserva y ppr tal motivo no contaba con todos los servicios ofrecidos como estacionamiento, gym y spa.
2024년 4월에 1박 숙박함
답변 제공: Ariadne 님, 2024년 4월 25일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just renovated, Beautiful, perfect size all inclusive resort,
2024년 3월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 25일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

4/10 - 별로예요

Mina

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 25일
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10/10 - 훌륭해요

Kawsar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great but the only down point was that the kids area was under renovation
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 25일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 - 훌륭해요

Hiroko Arita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The resort was under major construction.
2024년 4월에 6박 숙박함
답변 제공: Ariadne 님, 2024년 4월 22일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

8/10 - 좋아요

HAMID NAWAZ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food options were limited and not good. Only two restaurants were worth eating in, Mexican and Japanese. Other places to eat can not be called restaurants.
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 22일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 - 훌륭해요

Marie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel is under renovation, however, our family had great time and we really enjoyed our stay. Staff were so nice and they're so accommodating. Excellence service especially Leonardo, Froylan and the rest of the team in Hana's Restaurant. Francisco from the Pool side. Rocedes from Bellman. And rest of the restaurant team, everybody, did an excellent job. Thank you, Marriott All inclusive Cancun.
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 19일
Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

6/10 - 괜찮아요

Svetoslav 님, Irvine

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We visited the hotel in the beginning of April 2024. There was a lot of construction going on. The children's pool and the slide were closed, which was quite disappointing as this was a major reason we selected this hotel over others. The main pool is too deep and too cold for children. There were other issues related to the construction, such as limited restaurant options. Other than that the hotel is OK. The staff is friendly and attentive, the food and drinks were OK for an all-inclusive. You can walk to the adjacent JW Marriot hotel, which has some additional restaurants (pricey, not included). And of course the beach is great and the color of the sea is beautiful. Despite all the problems, we still had a relaxing vacation. Beware of the ATM in the lobby. I used it to withdraw some cash and a few days later there were fraudulent attempts to charge my debit card. If you need pesos, it's better bring some dollars and exchange at the front desk.
2024년 4월에 7박 숙박함
답변 제공: Ariadne 님, 2024년 4월 19일
Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

4/10 - 별로예요

YOUNGHOON

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 22일
Thank you for taking the time to share your rating with us! Your feedback would help us to improve our services in order to create a better experience for you.We hope you can visit us again soon, Sincerely,

4/10 - 별로예요

Kirk

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Ariadne 님, 2024년 4월 18일
Thank you for taking the time to share your score about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

4/10 - 별로예요

sterling t 님, fayetteville

좋아요: 청결 상태, 직원 및 서비스
The staff here is amazing. Shout out to Mikel, Angie, Andy, for being kind and fun. Pablo working around the pool is top notch. What is killing this place is the food. Two restaurants open for dinner for 7 days is real drag and the food was not good. We nearly starved out. Breakfast is the best of it. Ceviche at the pool is great but you can't live on it twenty four seven. The construction there is still pretty heavy duty. When this is running at capacity it's going to be a train wreck.
2024년 4월에 7박 숙박함
답변 제공: Ariadne 님, 2024년 4월 18일
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2/10 - 너무 별로예요

Martin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marriott Cancun hotel experience I wanted to surprise my wife with an incredible experience, found out on the internet add that said recently opened march 2024 so great a new hotel recently remodeled, at no point they said anything about construction. We arrived beautiful lobby, they said it was all inclusive, we wanted to eat they mentioned they had Japanese restaurant hibachi and sushi, I was starving and said I wanted sushi, they told us that was closed indefinitely the sushi , and hibachi was opened but said no more reservations was full and needed 1 day in advance , we walked by and only 3 tables of people, I told my wife in Spanish complaining of the bad service and a waiter told us they were empty that we could come in when in reception they told us no Room was super nice but smelled like paint and glue we got dicy we had a nice view when I opened balcony could see gazebo close to water and construction workers laying in floor like sleeping that was my view, next morning around 7/7:30 am I could her noises, hitting hammers, guys laughing, my door shaking like someone trying to open, so I got out tons of construction workers in halls, all adjacent rooms opened guys painting, hammering, chatting, look very bad went down to the buffet I go to Cancun and playa all the time this time I paid almost $700 a night expected an amazing buffet, all restaurants when I go have this incredible tables with tons of exotic fruits and food, smoked salmon, prosciutto my surplice was that
2024년 4월에 2박 숙박함
답변 제공: Ariadne 님, 2024년 4월 18일
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10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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2/10 - 너무 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've never left a review before but this one, I felt inclined. They were dishonest about the amount of construction that's being done on-site. Constructions are quite everywhere. Very loud construction from early in the morning, throughout the day, and sometimes late at night...it's impossible to rest! Half of the resort is not open yet & closed due to construction. You see it all from your room, from the pool, from the lobby... To make things worse, it rained one day we stayed & rain leaked everywhere - main lobby, restaurants, etc... I'm sure the resort will be wonderful once it's fully open but now is NOT the time to go. It looked like they won't be finished until at least end of the summer. Plus side? Whatever is open is quite nice, and the food and performances at the Mexican Restaurant (Casa Madre) is good.
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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10/10 - 훌륭해요

MERRILYNN

2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 5월 6일
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10/10 - 훌륭해요

MERRILYNN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just came back from a 5 day stay at the Marriott. Although some renovations are still underway we had an excellent experience! We were never disturbed by the construction noise. The entire staff was attentive and pleasant. They had plenty of planned activities for the children because camp kids was not open. I never heard one complaint from any child that they were board! They also had a full day of activities for adults as well! Special shout out to Pablo! He was amazing! He took great care of us and all the guests! I would love to come back once the renovations are complete! The hotel is already beautiful and it will stunning once completed.
2024년 4월에 1박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful resort. Very Clean , good food , well maintained. Highly recommend this place.
2024년 4월에 1박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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10/10 - 훌륭해요

Eric Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gee service especially Manuel a waiter who works the morning breakfast…hard worker who gave us great service And all the door greeters…
2024년 4월에 6박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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10/10 - 훌륭해요

HAYDELIN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at this hotel. Stafff was great
2024년 4월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 17일
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10/10 - 훌륭해요

Reina V

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I loved our stay. Everyone was extremely nice and the food and drinks were great. Great for families and couples that value calmness and peace.
2024년 4월에 3박 숙박함
답변 제공: Ariadne 님, 2024년 4월 10일
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4/10 - 별로예요

Gabriela 님, Villa Park

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 9일
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10/10 - 훌륭해요

Husen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff are very friendly and helpful.
2024년 3월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 1일
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6/10 - 괜찮아요

Grace

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Ariadne 님, 2024년 4월 1일
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10/10 - 훌륭해요

Hyun Mook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently renovated the rooms are clean and new.
2024년 3월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 4월 1일
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6/10 - 괜찮아요

José Angel

좋아요: 직원 및 서비스
Estaba en remodelación la mitad del hotel, ruido y sucio por la remodelación
2024년 3월에 6박 숙박함
답변 제공: Ariadne 님, 2024년 4월 1일
Thank you for taking the time to write a review about your recent stay at JW Marriott Cancun. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 - 훌륭해요

Adam Robert 님, Eagan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply perfect. Great staff. Great rooms. Great food. Great drinks. There’s nothing we’d change.
2024년 3월에 5박 숙박함
답변 제공: Ariadne 님, 2024년 3월 28일
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10/10 - 훌륭해요

Rachel

2022년 12월에 1박 숙박함

4/10 - 별로예요

JOSE

가족 여행
좋아요: 청결 상태
La van a remodelar y pues es por eso que no esta al 100
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Takouhi Anne Kersten Galen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property, the service was amazing the views were the BEST!
2023년 3월에 6박 숙박함

4/10 - 별로예요

Kristina

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
LIKE: the property was located in the middle of the hotel zone and was a bus ride to everywhere. there was not enough affordable restuarants within walking distance. most of the restaurants were "fancier" DISLIKE: concierge was not knowlegeable about the location of the hotel in reference to our excursions (e.g. they didn't know how to get 13.5KM on the hotel zone and suggested we take a taxi which cost 20 US dollars when we could have walked a KM and/or bus for one US dollar)
2023년 3월에 4박 숙박함