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베이스캠프 로지 캔모어 여행 후기

3.5 out of 5
베이스캠프 로지 캔모어
1002 Bow Valley Trail, Canmore, AB

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 586개" "
평점 8 - 좋아요. 1001개 이용 후기 중 292개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 67개" "
평점 4 - 별로예요. 1001개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 26개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Ukhan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
밴프 인근 좋은 숙소
밴프에서 차로 20분 정도 거리로 가성비 좋았어요 방도 넓고 깨끗했어요 아침 조식이 바구니로 호텔 정보처럼 음식 제공되는데 저와는 잘 안 맞았지만 다른건 다 굿!
2022년 5월에 1박 숙박함
답변 제공: Kris 님, 2022년 6월 11일
좋은 리뷰 점수와 피드백 너무 감사합니다!

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints
2024년 5월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 25일
Hi DanielWe are glad you had a great stay and we met your expectations. we look forward to welcoming you back soon.Regards,

10/10 - 훌륭해요

Irene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really comfortable beds, clean, cozy rooms. Sauna was relaxing-- espresso, latte machine is a nice bonus. The front desk was very welcoming and helpful.
2024년 5월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 25일
Hi IreneThank you so much for your kind words. We are thrilled to hear that you enjoyed your stay with us. It's great to know that you found our beds comfortable and our rooms clean and cozy. We are glad the Espresso machine added to your relaxation. Our front desk team takes pride in providing a warm and helpful service, and your positive feedback means a lot to us. We look forward to welcoming you back soon.Regards,

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay at the Basecamp Lodge for a couple nights, highly recommend!
2024년 5월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 24일
Hi StephenThank you for sharing your thoughts and feedback. We are glad you had a wonderful stay and we truly appreciate your recommendation. We look forward to welcoming you back in the future.Regards,

10/10 - 훌륭해요

Morgan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 22일
Hi MorganThank you for staying and rating us. We appreciate it.Regards,

10/10 - 훌륭해요

Riva Maelielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy place
2024년 5월에 3박 숙박함
답변 제공: Julie 님, 2024년 5월 20일
thank you for staying with us Riva!

10/10 - 훌륭해요

Maribel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 20일
Hi MaribelThank you for staying and rating us. We appreciate it.Regards,

10/10 - 훌륭해요

Donalyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price and location. Close to the train tracks but they provide lots of ear plugs
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 19일
Hi Donalyn Thank you for sharing your thoughts and feedback. We are glad you found our location to be convenient and great value. We look forward to welcoming you back for another wonderful stay.Regards,

10/10 - 훌륭해요

Mabel

좋아요: 청결 상태, 직원 및 서비스
Mountain style room perfect for the area. Loved the fireplace!
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 19일
Hi MabelWe are glad you enjoyed the views and appreciated our amenities. See you next time.Regards,

4/10 - 별로예요

Zillay

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not clean. We found a pair of socks next to the couch on the floor and the bathtub anti-slip mat had long black hair attached to it. My wife refused to take a shower and was very upset. Upon checkout I informed the hotel staff, who simply said "sorry". Otherwise our stay was comfortable.
2024년 5월에 1박 숙박함
답변 제공: Kris 님, 2024년 5월 17일
I apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we will address this with our housekeeping team to ensure it doesn’t happen again.Thank you for letting us know.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 16일
Hi StephenThank you for staying and rating us. We truly appreciate it.Regards,

10/10 - 훌륭해요

JP

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not sufficient parking.
2024년 5월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 16일
Hi JP Thank you for such a perfect rating. We are thrilled you had a wonderful stay with us and terribly sorry for any inconvenience caused by our parking situation.Regards

8/10 - 좋아요

Jay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good to have a sauna, nice and clean, simple breakfast, great latte machine. Good rate, decent beds, will be back.
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 16일
Hi JayWe are glad to hear you enjoyed your full experience with us. We look forward to welcoming you back soon for another fantastic stay.Regards,

10/10 - 훌륭해요

Lynette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jemmy was awesome - very helpful and kind. Rooms were clean, and spacious. Loved that they used Rocky Mountain soap products as well. Beds were very comfortable.
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 16일
Hi LynetteWe are delighted you had a great experience staying with us and happy to hear that you appreciated our clean rooms and amenities as well as our helpful staff member Jemmy. We look forward to welcoming you back in the future.Regards

10/10 - 훌륭해요

Daryl 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible value! GEMMIE at the front desk is amazing
2024년 5월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 5월 9일
Hi DarylThank you for sharing your experience with us. We are thrilled to hear that you had great interaction with our front desk and found our accommodation to be a great value. We look forward to welcoming you back soon for another wonderful stay.

8/10 - 좋아요

Ki Chiu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for the money. The walls seem to be a bit flimsy. I was staying on the ground floor and I was able to hear people walking upstairs early in the morning. That was the only problem I had.
2024년 4월에 2박 숙박함
답변 제공: Ian 님, 2024년 5월 7일
Let us set you up on the higher floor for your next trip! Thank you for reviewing us!

10/10 - 훌륭해요

Jacqueline 님, Norris Arm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, courteous and friendly staff. Will definitely be back to stay longer
2024년 5월에 1박 숙박함
답변 제공: Ian 님, 2024년 5월 7일
Always feels good to read kind words about us! Thank you so much!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and affordable when staying in Canmore
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kayl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Ian 님, 2024년 5월 7일
Thank you and see you next time!

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot and close to Banff. Online check in was great and a team member provided us the support we needed. All staff members were friendly. There is a railway behind the hotel, they provide ear plugs to mitigate the noise. Great value for the money. Would definitely stay again.
2024년 4월에 2박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 5월 3일
Hi AndreaThank you for your wonderful review. It is great to hear that our location was convenient for your stay and our customer service met your expectations. We look forward to welcoming you back for another fantastic stay.Regards,

4/10 - 별로예요

Ursala

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 5월 4일
HI UrsalaWe appreciate you taking the time to share your rating with us. We are sincerely sorry to hear that your experience fell short of expectations. We are always striving to improve, and your input helps us do that. We hope to have the opportunity to better serve you in the future.Regards,

10/10 - 훌륭해요

Kevin John

2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 19일
Hi KevinThank you for staying and rating us. We appreciate it.Regards,

10/10 - 훌륭해요

Michael

2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 11일
Hi Michael Thank you for staying and rating us. We greatly appreciate it.Regards,

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스
Great place to stay for a trip to Canmore!
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
HI AlisonThank you for sharing your experience with us. We are delighted to hear you had a wonderful stay. We look forward to welcoming you back in the future.Regards,

10/10 - 훌륭해요

Tammie

가족 여행
좋아요: 편의 시설/서비스
I would stay there again
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi TammieThank you for such a great rating. It is wonderful to hear we met your expectations and we certainly look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kyzll Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s really easy for check in and check out. Very convenient.
2024년 4월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 4월 28일
Hi KyzllIt is wonderful to hear that you found our location convenient and our check-in/out process seamless and smooth. We look forward to welcoming you back.

10/10 - 훌륭해요

Charmaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property backs the train tracks and you can hear the train but I would stay again. Nice room, clean, easy access from main highway, close to food.
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi CharmaineThank you for sharing your feedback with us. We are delighted to hear our rooms were clean, location was convenient for your stay. We apologize for any disturbance caused by the trains over night. We look forward to welcoming you back for another wonderful stay.Regards,

10/10 - 훌륭해요

Susan

2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 5월 10일
Hi Susan Thank you for such a perfect rating. We appreciate it .Regards,

10/10 - 훌륭해요

Edward

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked thenlocation and the straightforwardness of the check in procedure. Really easy and stress free
2024년 4월에 1박 숙박함
답변 제공: Julie 님, 2024년 4월 18일
Thank you for the perfect rating and feed backs!

10/10 - 훌륭해요

Brennan 님, Edmonton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely recommend staying here
2024년 4월에 2박 숙박함
답변 제공: Julie 님, 2024년 4월 17일
Thank you for staying with us Brennan, hope to see you soon!

6/10 - 괜찮아요

Yueling

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Parking was troublesome Breakfast choices are very poor, you literally only have some white bread and peanut butter..not fair to market it continental.
2024년 4월에 2박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi YuelingThank you for sharing your feedback with us. We apologize that our breakfast options did not meet your expectations. We will take your comments into account and we certainly hope to welcome you back again for a better experience.Regards,

4/10 - 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Kris 님, 2024년 4월 30일
We appreciate your feedback and are disappointed to learn that your stay was not satisfactory. We strive for excellence and regret that we fell short during your visit. We would welcome the opportunity to know what we could've done better.

8/10 - 좋아요

Lu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Julie 님, 2024년 4월 18일
Lu, thank you for staying and rating us!

10/10 - 훌륭해요

olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Easy online check in and check out. Parking is a bit tricky for a larger vehicle.
2024년 4월에 2박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi Olga Thank you for your kind review. We are thrilled to hear our clean rooms, seamless check-in/ out processes met your expectations. We look forward to welcoming you back soon.Regards,

6/10 - 괜찮아요

Vlad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast is not really a breakfast. Just a muffin with apple. Were quite disappointed since we expected a full breakfast for the price.
2024년 3월에 2박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi Vlad Thank you for sharing your thoughts and feedback. We are sorry to hear our breakfast options didn't meet your expectations. We look forward to welcoming you back in the future for a better experience.

8/10 - 좋아요

CHRISTINA

2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 5월 2일
Hi ChristinaThank you for staying and rating us. We appreciate it.Regards,

6/10 - 괜찮아요

Aleksandra

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is not a breakfast!! It's a snack with tiny drink, and yogurt so me being lactose intolerance didn't enjoy that at all. Please be aware of than when booking. Parking spot is extremally tight, so if you have a truck its almost impossible to park there and leave. Everything inside was excellent, TV, bed, bathroom. Very clean. I didn't enjoy my stay as much, but the place is ok
2024년 2월에 2박 숙박함
답변 제공: Joseph, Guest Service Supervisor 님, 2024년 4월 14일
Hi AlexandraWe are delighted to hear that you found everything inside the room to be excellent and clean. On another note we apologize that our breakfast options did not meet your expectations, especially considering your lactose intolerance. We will take your comments into account to offer more inclusive choices for our guests with dietary restrictions. We also regret any inconveniences caused by the tights parking spot, particularly for larger vehicles like trucks. Your satisfaction is important to us, and we will strive to improve in any areas mentioned. We hope to have the opportunity to better accommodate you in the future.Regards,

8/10 - 좋아요

Ty

2024년 4월에 1박 숙박함
답변 제공: Kris 님, 2024년 4월 30일
Thank you for your positive rating and for choosing our hotel for your stay. We're always striving to improve and would love to know what we could do to make your next visit a perfect five-star experience.

10/10 - 훌륭해요

Shauna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, new quiet. A great place to stay. I'd love to come back and make use of the amenities room.
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 11일
Hi ShaunaThank you for your wonderful review. We are thrilled to hear that you found our Lodge clean, new and quiet, making for a great stay. We are glad you are interested in our amenities and we look forward to welcoming you back to enjoy them on your next visit.Regards,

8/10 - 좋아요

Sheldon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well updated hotel. Free breakfast was average at best. For a quick stay, price was right. Will come again.
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 10일
Hi SheldonThank you for your feedback. We are glad to hear you appreciated our updated hotel. We will take your comments about the breakfast into consideration for improvement. We are delighted the price met your expectations and look forward to welcoming you back on your next visit.Regards,

10/10 - 훌륭해요

Braeden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 7일
Hi BraedenThank for staying and rating us. We truly appreciate it.Regards,

10/10 - 훌륭해요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience and friendly staff!
2024년 3월에 1박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 5일
Hi Brittany,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and accommodating. We look forward to welcoming you back again soon.Regards,

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff and a nice room
2024년 4월에 2박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 4일
Hi TonyThank you so much for your kind review. We are thrilled to hear that you enjoyed your stay and found our room to be clean and comfortable. We strive to provide a welcoming and pleasant experience for all our guests, and we are glad we could meet your expectations. We hope to welcome you back again soon.Regards,

10/10 - 훌륭해요

David 님, Edmonton

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very clean and comfy. The social area on the second floor is comfortable. The breakfast-to-go is a great idea to start a ski day. Thanks!
2024년 3월에 2박 숙박함
답변 제공: Julie 님, 2024년 4월 3일
David, thank you for taking the time to leave us with a perfect review. We hope you get to stay with us again in the near future.

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property but right near the train tracks
2024년 3월에 1박 숙박함
답변 제공: Kris 님, 2024년 4월 1일
Thank you for the perfect rating! We're delighted you had a great experience at Basecamp Lodge. We look forward to welcoming you back to Canmore again in the future!

8/10 - 좋아요

Ka Wai

2024년 3월에 3박 숙박함
답변 제공: Joseph, Guest Services Supervisor 님, 2024년 4월 28일
Hi KaThank you for staying and rating us . We greatly appreciate it.Regards,

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, friendly staff, clean, comfy bed, nice to go breakfast - only reason I marked down on location is because the frontage road is under construction, and snow plows were scraping early. But awesome overall!
2024년 3월에 4박 숙박함
답변 제공: Kris 님, 2024년 4월 1일
Thank you for your feedback. We're delighted to know that you enjoyed your stay at Basecamp Lodge. We apologize for any inconvenience caused by the construction and snow plows. We appreciate your understanding and hope to welcome you back to Canmore soon!

10/10 - 훌륭해요

June

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good the only problem we had was with the coffee maker could not get it to work
2024년 3월에 4박 숙박함
답변 제공: Kris 님, 2024년 4월 1일
Thank you for your feedback! We're glad to hear that overall, your experience at Basecamp Lodge was good. We apologize for the inconvenience with the coffee maker. Please know that we have guest services agents available 24 hours a day to assist with any issues or concerns during your stay. If you encounter any difficulties in the future, please don't hesitate to reach out to us for assistance. We appreciate your understanding and hope to welcome you back to Canmore soon!

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice place and is close to restaurant, Banff, mall and other places of interest
2024년 3월에 2박 숙박함
답변 제공: Kris 님, 2024년 4월 1일
Thank you for your feedback! We're glad you found Basecamp Lodge to be a convenient location for exploring nearby attractions. We appreciate your stay and hope to welcome you back to Canmore again soon!

8/10 - 좋아요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Kris 님, 2024년 4월 1일
Thank you for your rating! We're glad to see you had a positive experience overall during your stay at Basecamp Lodge. We hope to welcome you back to Canmore again soon!