Thank you for sharing your feedback regarding your recent stay with us. We are deeply sorry to hear about your disappointing experience.We sincerely apologize for the condition of the hotel and the issues you encountered in your room. Your description does not reflect the high standards of cleanliness and maintenance we strive to uphold. We are taking immediate action to address the cleanliness issues, repair the inoperable elevator, and resolve the maintenance issues you mentioned.Your feedback is invaluable to us as we work to improve our facilities and services. We understand your concerns and are committed to rectifying these issues promptly.We truly regret that we did not meet your expectations on this occasion. We hope you will reconsider and give us another chance to provide you with the exceptional experience we aim to deliver. If you do choose to stay with us again, please reach out to me directly, and I will ensure your next stay is nothing short of excellent.Thank you for bringing these issues to our attention.Sincerely, La Quinta

Thank you for reaching out to us regarding your recent experience at our property. We are deeply sorry to hear about the issues you encountered during your stay and apologize for any inconvenience or discomfort caused.Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. We take cleanliness and guest comfort very seriously, and we are investigating the concerns you raised with our housekeeping and maintenance teams to ensure that these issues are addressed promptly and thoroughly.We understand that feeling uncomfortable in your accommodations is unacceptable, and we apologize for any distress this may have caused you. It is our goal to provide all our guests with a pleasant and enjoyable stay, and we are disappointed to learn that we did not succeed in your case.We appreciate you bringing these matters to our attention and for reaching out to both us and Expedia. Your feedback is invaluable to us as we work to improve our services and facilities.If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly.Once again, we apologize for the inconvenience and disappointment you experienced during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Sincerely,La Quinta

Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconveniences you encountered during your stay with us.We regret to hear about the issues with the elevators, the alarm going off at 3 o'clock in the morning, and the broken shower handle. We understand how frustrating and disruptive these situations must have been for you, and we apologize for falling short of providing a comfortable and enjoyable stay.Please know that we take your feedback seriously, and we are addressing these issues with our maintenance and front desk teams to ensure that they are resolved promptly. Your comfort and safety are our top priorities, and we are committed to making the necessary improvements to prevent similar issues in the future.We appreciate your patience and understanding during your stay, and we hope that despite these challenges, you were still able to enjoy your time with us. If there is anything else we can do to make amends or if you have any further concerns, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,La Quinta

Dear Joan,We sincerely apologize for the inconvenience and frustration you experienced upon your arrival at our hotel. It is deeply regrettable that we were unable to provide you with a room as expected, leading you to seek accommodations elsewhere.Please know that this is not the level of service we strive to provide to our guests, and we understand the disappointment and inconvenience this situation caused you. We are investigating what went wrong with your reservation and why a room was not available as scheduled. Rest assured, we will take immediate steps to ensure that such an oversight does not occur again in the future.Your comfort and satisfaction are important to us, and we are truly sorry for the inconvenience you endured. If there is anything we can do to make amends or if you would like to discuss your experience further, please do not hesitate to reach out to us directly.Once again, we apologize for the inconvenience and disappointment, and we hope to have the opportunity to regain your trust and welcome you back in the future for a much-improved experience.Sincerely,Yashvi RathodLa Quinta INNS

Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced due to the mildew smell in your room.Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that the carpet in your room did not meet our usual standards of cleanliness. We understand how unpleasant this must have been for you, and we sincerely apologize for any discomfort it caused.Rest assured, we are taking immediate action to address this issue by scheduling a thorough shampooing of the carpets in all our rooms. Additionally, we are implementing measures to ensure that our housekeeping team pays extra attention to cleanliness and odor control in all areas of the hotel.Your feedback is invaluable to us as we strive to continuously improve our services and facilities. We hope that you will give us another chance to provide you with a much-improved experience in the future.If you have any further concerns or if there is anything else we can do to make amends, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,La Quinta InnYashvi Rathod

We are deeply sorry to hear about the unacceptable experience you had during your recent stay at our hotel. Your feedback regarding the noise, smoke alarm issue, cleanliness of the bathroom, and other concerns is deeply concerning to us.Please accept our sincerest apologies for the inconvenience and discomfort you and your family experienced. It is distressing to hear that your stay did not meet your expectations, especially when traveling with your young daughter.We take cleanliness and maintenance very seriously, and we are investigating the issues you raised with our housekeeping and maintenance teams to ensure that they are addressed immediately. Steps are being taken to rectify the smoke alarm issue, thoroughly clean and sanitize the bathroom, and address any other cleanliness and maintenance concerns in room 321 and throughout the hotel.We understand that this experience has left a negative impression, and we apologize for falling short of providing you with a comfortable and enjoyable stay. Your feedback is invaluable to us as we work to continuously improve our services and facilities.We hope that you will consider giving us another chance to provide you with the exceptional experience that you deserve. If you are willing to give us another opportunity, please reach out to me directly, and I will personally ensure that your next stay is nothing short of excellent.Once again, we apologize for the inconvenience and disappointment you experienced, and we thank you for bringing these matters to our attention.Sincerely,La Quinta Inn Yashvi Rathod

We're truly sorry to hear about your disappointing experience at our La Quinta Inn & Suites by Wyndham DC Metro Capital Beltway. Your feedback regarding the strong odor of marijuana and the lack of enforcement of our no-smoking policy is deeply concerning. We take such matters seriously and will be investigating this issue with our team to ensure that appropriate measures are taken to address it effectively.Additionally, we apologize for the unsatisfactory condition of the breakfast area. Hygiene and cleanliness are of utmost importance to us, and we will be reinforcing our standards and procedures with our staff to prevent such occurrences in the future.Your feedback is invaluable to us as we continually strive to improve our services and facilities. We appreciate you bringing these issues to our attention, and we assure you that your concerns will be addressed promptly.If you choose to give us another opportunity in the future, we will welcome the chance to provide you with a much more positive experience. Please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make amends for your recent stay.

We are deeply sorry to hear about the unacceptable experience you had during your recent stay at our hotel. Your feedback regarding the cleanliness, noise, safety concerns, and condition of your room is deeply concerning to us.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We understand how distressing and disappointing it must have been for you, and we regret that we fell short of providing you with a safe, clean, and comfortable environment.We take the safety, cleanliness, and comfort of our guests very seriously, and we are addressing the issues you raised with our management team to ensure that they are addressed immediately. Steps are being taken to address the cleanliness issues, noise disturbances, safety concerns, and the condition of our rooms and furniture.We understand that this experience has left a negative impression, and we apologize for the inconvenience and disappointment it caused you. Your feedback is invaluable to us as we work to continuously improve our services and facilities.We sincerely hope that you will consider giving us another chance to provide you with the exceptional experience that you deserve. If you are willing to give us another opportunity, please reach out to me directly, and I will personally ensure that your next stay is nothing short of excellent.Once again, we apologize for the inconvenience and disappointment you experienced, and we thank you for bringing these matters to our attention.Sincerely,La Quinta InnYashvi Rathod

I'm truly sorry to hear about the extensive list of issues you encountered during your stay at the hotel. It sounds like your experience was far below the standards you should expect when staying at a hotel.Having only one slow operational elevator can certainly be frustrating, especially if it's the only means of accessing your room. The overpowering smell throughout the hotel, to the extent that multiple air fresheners were needed, is concerning and indicates a serious cleanliness issue.The fact that the sheets, pillowcases, and towels were dirty upon arrival, and that your requests for replacements were not fulfilled, is completely unacceptable. Additionally, the detachment of the towel rod in the bathroom, along with the overall filthiness of various areas including the bathroom door, carpet, and sheer curtain, is deeply concerning.The presence of black mold on the sheer curtain and a toilet plunger sitting in the hallway for an extended period of time are serious health and safety hazards.Your feedback is incredibly valuable, and I hope the hotel management takes immediate action to address these issues and prevent similar occurrences in the future. Thank you for sharing your experience, and I truly hope that your future hotel stays are much more pleasant.

We're truly sorry to hear about your recent experience at our hotel. Your feedback is crucial to us, and we take it seriously. We're committed to addressing the issues you encountered and making immediate improvements to ensure that all our guests have a comfortable and enjoyable stay.If you're willing to provide more details about your experience, we would greatly appreciate it. Your insights will help us identify areas for improvement and prevent similar situations from happening in the future.Once again, we apologize for falling short of your expectations and hope to have the opportunity to make it right for you in the future.

I'm sorry to hear about your disappointing experience at our hotel. Please accept our sincere apologies for the condition of your room and the inconvenience caused by the malfunctioning elevator and the cleanliness issue in the aisles. We take such feedback very seriously as it helps us identify areas for improvement. Rest assured, we will investigate these issues thoroughly and take immediate action to address them. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our property in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

We're deeply sorry to hear about the multitude of issues you encountered during your stay. Your feedback is incredibly important to us, and we apologize for failing to meet your expectations in so many areas.We apologize for the inconvenience caused by the broken elevator and the lack of adequate food availability. Providing a comfortable and satisfying experience for our guests, including adequate food options, is a top priority, and we regret that we fell short in this regard. We will address these issues with our staff to ensure that all guests are properly accommodated.Regarding the unpleasant odor of marijuana, we apologize for any discomfort this may have caused. We take concerns about odor seriously and will take steps to address this issue promptly.We also apologize for the condition of the bedding, shower curtain, and TV in your room. Maintaining clean and well-equipped rooms is important to us, and we will address these issues with our housekeeping and maintenance teams to ensure that our standards are consistently met.Additionally, we apologize for the noise disturbances and the lack of response from our staff. Ensuring a peaceful and comfortable environment for our guests is important to us, and we will address this issue with our staff to ensure that noise complaints are addressed promptly and appropriately.Finally, we apologize for any concerns about the safety and security of the area surrounding the hotel. We take the safety of our guests very seriously and will take steps to address any issues in the surrounding area to ensure that our guests feel safe and secure during their stay.Your feedback is invaluable to us as we work to make improvements and provide a better experience for our guests. We understand your concerns and apologize for any inconvenience caused. Should you choose to stay with us again, we hope to exceed your expectations and provide you with a much-improved experience. Thank you for bringing these concerns to our attention.

We're sincerely sorry for the numerous issues you encountered during your stay. Your comfort and satisfaction are paramount to us, and we deeply regret that we fell short of meeting your expectations.We apologize for the inconvenience caused by the non-functional elevator. We understand the importance of having all facilities fully operational for our guests' comfort and convenience, and we regret any inconvenience this may have caused.Additionally, we apologize for the lack of hygiene and amenities in your room. Providing a clean and well-equipped room is essential to us, and we will address these concerns with our housekeeping team to ensure that our standards are consistently met.Regarding breakfast, we apologize for the inconvenience caused by items running out and the lack of available seating. Ensuring that all guests have access to a satisfying breakfast experience is important to us, and we will address this issue with our dining staff to ensure that adequate supplies are provided and that seating is available for all guests.Furthermore, we apologize for the condition of the chairs in the breakfast area. Maintaining clean and comfortable seating is essential, and we will address this issue with our housekeeping team to ensure that our seating areas are kept in good condition.Your feedback is invaluable to us as we work to make improvements and provide a better experience for our guests. We understand your concerns and apologize for any inconvenience caused. Should you choose to stay with us again, we would be grateful for the opportunity to regain your trust and provide you with a much-improved experience. Thank you for bringing these concerns to our attention.

We're truly sorry to hear that cleanliness fell short of your expectations during your recent stay. Maintaining a clean and hygienic environment is a top priority for us, and we deeply regret that we did not meet this standard during your visit.Your feedback is invaluable, and we take it very seriously. Please rest assured that we will investigate the issues you've raised thoroughly and take immediate action to address any shortcomings in our cleaning procedures.We understand the importance of providing a comfortable and sanitary space for our guests, and we sincerely apologize for any inconvenience or discomfort caused by our lapse in cleanliness.If there are any specific details or additional feedback you would like to share with us, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

We're sincerely sorry to hear about the disappointing experience you had during your recent stay with us. It's disheartening to learn that after two positive visits, your third stay did not meet your expectations.Your feedback regarding the disturbances during the night, issues with your key card, and the unprofessional behavior you encountered at the front desk is deeply concerning. Providing a comfortable and enjoyable experience for our guests is our top priority, and we clearly fell short in delivering that during your stay.Rest assured, we take your comments seriously and will be investigating these issues internally to ensure they are addressed promptly. We understand the importance of professionalism and attentiveness from our staff, and we apologize for any inconvenience caused by their actions.We truly value your loyalty and regret that we did not meet your expectations this time around. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. If there's anything further, you'd like to discuss or if you have any additional feedback, please don't hesitate to reach out to us directly.

We're deeply sorry to hear about the numerous cleanliness and maintenance issues you encountered during your stay. Providing a clean, safe, and comfortable environment for our guests is of the utmost importance to us, and it's clear that we failed to meet these standards during your visit.The presence of mold, broken fixtures, dirty surfaces, and unpleasant odors are completely unacceptable, and we sincerely apologize for any inconvenience or discomfort they may have caused you. Additionally, the lack of proper maintenance in the common areas and the malfunctioning elevator are also concerning, and we apologize for the inconvenience this caused during your stay.Your safety and well-being are our top priorities, and we regret that you did not feel secure during your time with us. We take security matters seriously and will investigate the incident you mentioned to ensure appropriate measures are taken to prevent similar occurrences in the future.Please know that we take your feedback very seriously, and we will address these issues with our housekeeping, maintenance, and management teams immediately to ensure that they are resolved and that improvements are made.We understand that your experience fell far short of your expectations, and we sincerely apologize for the disappointment and inconvenience you experienced. We truly value your feedback as it helps us improve our services, and we hope you'll consider giving us another opportunity to provide you with the quality experience you deserve.If there's anything further, we can do to address your concerns or if you would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're committed to making things right.

I'm truly sorry to hear about the multiple room changes you had to endure during your stay. Experiencing issues like a broken shower handle and stained seats is unacceptable and certainly not reflective of the level of service we strive to provide.It's deeply concerning that these issues were not identified and rectified before you checked into the rooms. Your comfort and satisfaction are our top priorities, and it's clear that we failed to meet those expectations during your stay.I appreciate you bringing these matters to our attention, as your feedback helps us address and improve upon the areas where we fall short. Rest assured, I will personally ensure that these incidents are thoroughly investigated and that appropriate measures are taken to prevent them from happening again in the future.I understand that this experience must have been incredibly frustrating and disappointing for you, and I sincerely apologize for the inconvenience and discomfort it caused. If there's anything further we can do to make amends or if you have any additional feedback to share, please don't hesitate to reach out.Thank you for your patience and understanding, and I hope we have the opportunity to regain your trust and provide you with a much-improved experience during any future stays with us.

We extend our sincerest apologies for the unacceptable conditions you encountered during your recent stay with us. Your experience does not reflect the high standards of cleanliness and comfort that we strive to provide for our guests, and we deeply regret any inconvenience and discomfort this may have caused you.Rest assured, we take your feedback very seriously, and we are taking immediate action to address the issues you have brought to our attention. Our housekeeping and maintenance teams are conducting a thorough inspection of all areas of the hotel to ensure that proper cleaning and maintenance protocols are followed rigorously.We understand that this experience led you to cancel your stay with us, and we are truly sorry for the inconvenience you had to endure. Please know that we are committed to making the necessary improvements to prevent similar issues from occurring in the future.If there is anything else we can do to address your concerns or assist you further, please do not hesitate to reach out to us directly.Once again, we apologize for falling short of your expectations and hope to have the opportunity to welcome you back in the future for a much-improved experience.

We sincerely apologize for the series of disappointments you encountered during your recent stay with us. It is deeply regrettable that you had to switch rooms multiple times, experienced a lack of amenities during breakfast, and were subjected to unpleasant odors in our hallways.Please know that we take your feedback very seriously, and we are actively investigating the issues you have raised to prevent similar occurrences in the future. We are working closely with our housekeeping, breakfast service, and security teams to address these concerns promptly and effectively.Your comfort and satisfaction are of the utmost importance to us, and we are truly sorry for failing to meet your expectations on this occasion. We understand your decision to not return, but we hope that you will reconsider and give us another opportunity to provide you with the exceptional experience you deserve.If you would like to discuss your experience further or if there is anything we can do to regain your trust, please do not hesitate to contact us directly.Once again, we apologize for the inconveniences you experienced, and we hope to have the chance to welcome you back and exceed your expectations in the future.