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이비스 가디프 게이트 - 인터내셔널 비즈니스 파크 여행 후기

2 out of 5
이비스 가디프 게이트 - 인터내셔널 비즈니스 파크
Cardiff Gate Business Park, Malthouse Avenue Pontprennau, Cardiff, Wales

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 326개" "
평점 8 - 좋아요. 1001개 이용 후기 중 416개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 168개" "
평점 4 - 별로예요. 1001개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 34개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

수현 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔자체는 괜찮아요
직원도 친절하고다 좋은데 위치가 정말 안좋네요 알고 가긴했지만 직접 발로 걸어가보니 진짜 안좋네요 여긴 자동차 끌고 다니는 사람들이 쉬는 곳입니다 여행자는 안가는것이좋겟어요

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy but that's down to other users.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was all we needed for our concert in Cardiff but a word of advice. if you need a taxi into town use uber . Taxi company number given by reception The taxi didnt turn up dispite being reassured by company twice it was minutes away. Gave up after an hour late
2024년 5월에 1박 숙박함

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad for a couple of nights. But of a pain to walk anywhere due to the location. Quite close to shopping retail park.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent value, especially on a Bank Holiday weekend.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Leslie

2024년 3월에 1박 숙박함

8/10 - 좋아요

WYN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very professional staff, Clean comfortable rooms
2024년 2월에 1박 숙박함
답변 제공: Ramesh 님, 2024년 2월 17일
Dear WYN,We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kindest regards, Hotel ManagementIbis Cardiff Gate

10/10 - 훌륭해요

Gerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Ramesh 님, 2024년 2월 10일
Dear Gerry,We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kindest regards, Hotel ManagementIbis Cardiff Gate Hotel

4/10 - 별로예요

Ian

2024년 1월에 1박 숙박함
답변 제공: Ramesh 님, 2024년 2월 10일
Dear Ian,Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Kindest regards, Hotel ManagementIbis Cardiff Gate Hotel

10/10 - 훌륭해요

Owen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sakib 님, 2024년 1월 15일
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Md Sakib AzadFront officeIbis Cardiff Gate

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a perfect and budget-friendly place. The service was excellent. We enjoyed our breakfast and stay at the hotel Definitely would recommend!!!
2023년 12월에 2박 숙박함
답변 제공: Sakib 님, 2024년 1월 15일
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,Sakib AzadFront OfficeIbis Cardiff Gate

10/10 - 훌륭해요

Niko

2023년 12월에 1박 숙박함
답변 제공: Sakib 님, 2024년 1월 15일
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,Sakib AzadFront officeIbis Cardiff Gate

10/10 - 훌륭해요

Paul

Great place to stay
2023년 12월에 2박 숙박함
답변 제공: Ramesh 님, 2023년 12월 11일
Dear Paul, We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Ramesh Ibis Cardiff Gate Team

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2023년 11월에 6박 숙박함
답변 제공: Ramesh 님, 2023년 12월 8일
Dear Paul,We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kindest regards, RameshIbis Cardiff Gate Team

10/10 - 훌륭해요

Niveditha

2023년 12월에 1박 숙박함
답변 제공: Ramesh 님, 2023년 12월 8일
Dear Niveditha,We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kindest regards, RameshIbis Cardiff Gate Team

4/10 - 별로예요

Gillian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
On arrival the lobby was like the Mary Celeste, having waited for about ten minutes eventually had to shout out until a staff member finally appeared. Check in took a bit of time as the staff member had very limited English, but we were then allocated a room which, as soon as we opened the door, were hit with an overpowering smell of cigarette smoke (despite this being a fully non-smoking hotel). We were allocated a different room when we brought this to the staff member's attention, but he seemed to take this as a usual occurrence- no apology or explanation. The second room had only one towel for two people and the only drinking water glass in the bathroom had obviously been sat there for quite a while as it was mouldy! We were given a second towel and two clean glaases by the only staff member we saw that day. On returning to the hotel later in the evening the one man show informed us that the bar was closing in five minutes (it was 22:44) despite the Accor website stating the bar and restaurant were open 24 hours a say. Ordered a couple of pints of Stella and were presented with two nowhere near full glasses of flat cloudy yellow liquid. When we questioned the appearance of the drink he said it was normal and the cloudiness wasn't opaque but was, in fact, the "reflection" (of what, I dont know! He also said that the draught Corona was the same. We ended up having a couple of small bottles of Peroni (at £4.25 each). No hot breakfast in the morning, just "Continental" at £7.
2023년 11월에 1박 숙박함
답변 제공: Sakib 님, 2023년 11월 23일
Thank you for taking the time to tell us about your stay at the ibis Cardiff Gate, we are very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We have addressed your concerns and we are taking actions to prevent future occurrence of this type of problem. If we occasionally get something wrong, we try everything we can to get it right. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Cardiff Gate and provide you with a genuine hassle-free experience. Sincerely, Sakib AzadFront officeIbis Cardiff Gate

4/10 - 별로예요

Vincent

출장 여행
별로예요: 직원 및 서비스
Checked in was fine no wait as arrived late 10:30pm. TV image wasn't working so returned to reception told hotel was full booked. Said I'm surprised given car park was at even half full. He said will come n check TV. After insisting gave me another room.
2023년 10월에 1박 숙박함
답변 제공: Ramesh 님, 2023년 10월 28일
Thank you for taking the time to write a review about your recent visit to ibis Cardiff Gate. I am delighted that you enjoyed your stay and we have noted your comments about the incident, which we have since addressed. Kind regards, Ramesh Ibis Cardiff Gate

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with EV chargers
Frequently use this location for work when in Cardiff. Sometimes arrive in the early morning so a helpful front desk is appreciated. Kudos for the electric charger as well.
2023년 9월에 1박 숙박함
답변 제공: Sakib 님, 2023년 10월 11일
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,SAKIBFront Office Ibis Cardiff Gate

8/10 - 좋아요

Thelma

좋아요: 청결 상태, 직원 및 서비스
Staff friendly and obliging. Improvement in the number of staff front of house could be considered. When there was a queue of people waiting to be checked in only 2 on duty and therefore no one was available to serve customers waiting at bar and food counter!
2023년 9월에 1박 숙박함
답변 제공: Rames 님, 2023년 10월 11일
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, RamesFront OfficeIbis Cardiff Gate

6/10 - 괜찮아요

STEPHEN

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Functional, but unloved.
The rooms are tired, but clean and comfortable. The TV wasn't working in the bar area. Apparently, it's been like that for a while! We had to wait about 10 minutes at reception before someone arrived at check-in.
2023년 9월에 1박 숙박함
답변 제공: Rames 님, 2023년 10월 11일
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, RamesFront OfficeIbis Cardiff Gate

10/10 - 훌륭해요

Michael L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were at Cardiff gate Hotel and we good comfortable room
2023년 9월에 4박 숙박함
답변 제공: Rames 님, 2023년 10월 11일
"Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff Gate. I look forward to welcoming you back again soon. Kind Regards,RamesFront Office Ibis Cardiff Gate

8/10 - 좋아요

Ian

2023년 8월에 1박 숙박함
답변 제공: Bea 님, 2023년 9월 3일
Dear Ian,We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. How can we improve the quality of our service? How can we make it 10/10?Kindest regards,Bea Ibis Cardiff Gate Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Saving gone mad?
Breakfast on Sunday night was a bit poor and not worth £12 per person. No eggs, hot items were cold, everything needed to be asked from the team (who were busy but always happy to help). Felt like the business tries saving money desperately.
2023년 8월에 2박 숙박함
답변 제공: Joseph 님, 2023년 8월 31일
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Joseph AboyewaFront Office Ibis Cardiff Gate

2/10 - 너무 별로예요

Vincent

2023년 8월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Thank you for taking the time to tell us about your stay at the ibis Cardiff Gate, we are very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We have addressed your concerns and we are taking actions to prevent future occurrence of this type of problem. If we occasionally get something wrong, we try everything we can to get it right. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Cardiff Gate and provide you with a genuine hassle-free experience. Sincerely, Sakib AzadIbis Cardiff Gate

6/10 - 괜찮아요

Bruce

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bed uncomfortable and cold breakfast also the coffe machine failed!!
2023년 8월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Sakib AzadFront officeIbis Cardiff Gate

2/10 - 너무 별로예요

Alexis

2023년 8월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Thank you for taking the time to tell us about your stay at the ibis Cardiff Gate, we are very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We have addressed your concerns and we are taking actions to prevent future occurrence of this type of problem. If we occasionally get something wrong, we try everything we can to get it right. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Cardiff Gate and provide you with a genuine hassle-free experience. Sincerely, Sakib AzadFront OfficeIbis Cardiff Gate

10/10 - 훌륭해요

Frederick

2023년 8월에 1박 숙박함
답변 제공: Joseph 님, 2023년 8월 31일
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,Joseph AboyewaFront OfficeIbis Cardiff Gate

2/10 - 너무 별로예요

Ricky

2023년 7월에 2박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Thank you for taking the time to tell us about your stay at the ibis Cardiff Gate, we are very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We have addressed your concerns and we are taking actions to prevent future occurrence of this type of problem. If we occasionally get something wrong, we try everything we can to get it right. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Cardiff Gate and provide you with a genuine hassle-free experience. Sincerely, Sakib AzadFront OfficeIbis Cardiff Gate

10/10 - 훌륭해요

fisayo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neatness is exellent!
2023년 7월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards,Sakib AzadFront office Ibis Cardiff Gate

10/10 - 훌륭해요

Julian

2023년 7월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards,Sakib AzadFront OfficeIbis Cardiff Gate

10/10 - 훌륭해요

Ken

2023년 7월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Many thanks for your kind review. I am glad my team made your stay enjoyable. Sakib AzadFront officeGeneral Manager Ibis Cardiff Gate

10/10 - 훌륭해요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards,Sakib azadFRONT OFFICEIbis Cardiff Gate

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very pleasant stay and clean hotel. Staff very friendly although no my very confident in their jobs. Clean and spacious but significant damage around the room that had not been fixed. A solid choice in a convenient place by the motorway.
2023년 7월에 1박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Sakib AzadFront officeIbis Cardiff Gate

8/10 - 좋아요

C

2023년 7월에 2박 숙박함
답변 제공: Sakib 님, 2023년 8월 31일
Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regards,Sakib azadFront office Ibis Cardiff Gate

8/10 - 좋아요

Peter

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Not happy
I was awaken at 7.00 a.m. by a dreadful smell of sewage coming from the bathroom. I got up immediately, dressed and left. I did unfortunately need the toilet. Left without cleaning my teeth or getting a drink. As I did not get to bed until late I would probably have slept until 8.00 a.m. and taken my time getting ready to leave. I also had difficulty in finding the hotel as it is not clearly sign posted. If one is driving and navigating at the same time, the drivers attention must firstly be on the driving. My sat nav did take me to the furthest part of the business park. If this is happening with other people you can contact the sat nav owners and ask them to correct this which they can do. I would suggest that the one post code does not cover the whole area.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Stewart

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

S

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Lynn

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Rachel

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Bernard

2023년 6월에 2박 숙박함

8/10 - 좋아요

Steve

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well maintained
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly hotel, just off the M4 at Cardiff
From the friendly welcome on arrival this stay was a good one. The rooms were spacious, the showers worked (and with a decent heat and spray), help was on hand for any problems or advice required.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel
Have stayed at this hotel a few times its great
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Milan

2023년 5월에 2박 숙박함

8/10 - 좋아요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast choices were perfect, and staff were very helpful
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Michelle

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Fay

2023년 5월에 1박 숙박함