2/10 - 너무 별로예요
Sanna
가족 여행
2024년 5월 21일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were deeply unsatisfied with our stay at The Lion. Firstly we were misled by the Expedia hotel profile as it stated that we were 7 minutes away from Brecon Beacons - we were in actual fact 50 minutes away. The itinerary advised our check out was at noon, whilst the staff were trying to kick us out at 10am.
The hotel was dirty, the rooms seemed like it hadn't been hoovered in a while. The bathroom floors were dirty, there was dust everywhere. The fan was blowing out dust. The mugs in the room were stained. The staff made us feel like we were in the way and so very unwelcome. Only the two staff at breakfast were pleasant to us, the rest had such a bad attitude that we ended up remaining in our room. The sauna was not working, the loungers were barely warm and the steam room had a glass of alcohol in it. The food was very expensive and didn't have a great vegetarian option. Most of the vegetarian and dessert options were made with alcohol. All in all, it was such a disappointment and we do not recommend.
Sanna
2024년 5월에 2박 숙박함
