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예약 가능 여부 확인

빌리지 호텔 카디프 여행 후기

3.5 out of 5
빌리지 호텔 카디프
29 Pendwyallt Road, Coryton, Cardiff, Wales

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 348개" "
평점 8 - 좋아요. 1000개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 156개" "
평점 4 - 별로예요. 1000개 이용 후기 중 99개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: bb 님, 2024년 4월 16일
Dear RichardThank you for your feedback during your recent stay with us. Kind RegardsGM and Team

10/10 - 훌륭해요

Hayley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cannot fault the property at all. Staff in all areas of the hotel were welcoming and friendly always. Only areas for improvement could be 2nd floor ceiling as exiting the lift and enforcing that catering staff use the tongs to put out pastries instead of their hands as this was a total turn off. Overall a brilliant stay and would come again! Thank you
2024년 3월에 3박 숙박함
답변 제공: BB 님, 2024년 4월 1일
Dear HayleyThank you for your feedback during your recent stay with us. We are pleased to see that the staff were welcoming. We will pass on your feedback to the relevant departments. We look forward to welcoming you back in the foreseeable future. Kind Regards GM and Team

10/10 - 훌륭해요

Andy

2024년 3월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 4월 6일
Hello Andy Thank you for your feedback We are glad you enjoyed your stay with us and hope to see you again in the near future Kind regards

4/10 - 별로예요

Craig

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The customer service was by Scott, was polite friendly and professional
2024년 3월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 3월 5일
Dear Craig Thank you for your feedbackWe will pass on the message to ScottKind regards

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bar has a lovely atmosphere with excellent customer service. The room was comfortable but a bit noisy around.
2024년 2월에 1박 숙박함
답변 제공: GM + Team 님, 2024년 2월 24일
Dear Denise, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed your stay! We hope to be welcoming you back again in the near future.Kind regards,GM + Team

6/10 - 괜찮아요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was fine, however our room was a bit tired. The bed was terrible though, felt like sleeping on bricks, no sleep at all that night. Told reception in the morning. Maybe they should get Premier Inn beds.
2024년 2월에 1박 숙박함
답변 제공: GM + Team 님, 2024년 2월 20일
Dear Graham, Thank-you for taking the time to provide us with your valuable feedback, we'll be sure to pass your comments onto our housekeeping team. We hope to be welcoming you back again in the near future. Kind regards,GM + Team

6/10 - 괜찮아요

Alice

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were okay, need a deep clean and revamp but staff were lovely and helpful. Starbucks right there in the recpetion was great. Pool was lovely but jacuzzi was not hot. Pub and grill was nice. Would recommend for a short stay
2024년 2월에 2박 숙박함
답변 제공: BB 님, 2024년 2월 16일
Dear AliceThank you for your feedback during your recent stay, we are pleased to see that you had an enjoyable stay and enjoyed our facilities. We hope to welcome you back in the foreseeable future.Kind Regards

8/10 - 좋아요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: bb 님, 2024년 2월 16일
Dear Lucy Thank you for your feedback. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

4/10 - 별로예요

Daniel

2024년 1월에 1박 숙박함
답변 제공: Thanks for your feedback 님, 2024년 1월 18일
Dear Daniel, Thank you for your feedback.Kind regards GM + Team

4/10 - 별로예요

Craig

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Thanks for your feedback 님, 2024년 1월 15일
Dear Craig, We are sorry to hear you have not enjoyed your stay with us and will be sure to feedback to our team . Kind Regards GM + Team

6/10 - 괜찮아요

Emma

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Thanks for your feedback 님, 2024년 1월 11일
Dear Emma, Thank you for your feedback. Kind Regards GM + Team

4/10 - 별로예요

Anthony K

출장 여행
별로예요: 직원 및 서비스
Booked a club room, booked in given key, went to room, clearly not a club room, went back told I had been given a family room as all club rooms over booked, charged the same and no offer of reduction even though room was not up to the same standard.
2024년 1월에 2박 숙박함
답변 제공: host 님, 2024년 1월 10일
Hi Anthony Thank you for your feedback during your recent stay. I can confirm that the family rooms have the same benefits as a Club room. We are sorry to see that you felt it was not up to the same standard, we will pass this onto the relevant department. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 1월 10일
Hello DavidThank you for your positive responseWe are glad you enjoyed your stay at the Village Hotel Cardiff and hope to see you in the near future Kind regards

8/10 - 좋아요

Brain

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 1월 9일
Hello Brian Thank you for the positive feedback We hope to see you again in the near future Kind regards

10/10 - 훌륭해요

Gill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very impressed with teh ease of the check in the follow up emails checking on how we were getting on . The pool and gym were easy to access altogether fabulous
2024년 1월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 1월 8일
Hello GillThank you for your feedback We are pleased you enjoyed your stay with us at The Village Hotel CardiffWe look forward to welcoming you back in the near future Kind regards

8/10 - 좋아요

Luke

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM and Team 님, 2024년 1월 8일
Hello Luke Thank you for your feedbackWe hope to see you again in the near futureKind regards

2/10 - 너무 별로예요

Hayley

2024년 1월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 1월 8일
Hello Hayley Thank you for your response If you could provide us with feedback then we will look into the issues that you have rated us for Kind regards

2/10 - 너무 별로예요

Javirria

2023년 12월에 1박 숙박함
답변 제공: GM and Team 님, 2024년 1월 23일
Hello Javirria If you could give us feedback on why you scored us what you have then we can look into fixing what you point out Kind regards

8/10 - 좋아요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were super helpful and very welcoming the gym was amazing and well equipped and again the staff were vwry helpful
2023년 12월에 1박 숙박함
답변 제공: GM + Team 님, 2023년 12월 30일
Dear Lisa, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed the experience with us and we hope to be welcoming you back again in the near future. Kind regards,GM + Team

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Great friendly staff throughout, nothing too much trouble The bedroom & spa was tired and the spa around the beds was dirty, had to ask the pool attendant to clean it , which he did straight away.
2023년 12월에 5박 숙박함
답변 제공: GM and Team 님, 2023년 12월 28일
Hello Martin Thank you for your feedback We are glad you enjoyed your stay with us We hope to see you again in the near futureKind regards

10/10 - 훌륭해요

DEB

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM and Team 님, 2023년 12월 28일
Hello DebThank you for your feedback We are glad you enjoyed your stay with us at Village Hotel Cardiff And we look forward to your return in the near future Kind regards

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: BB 님, 2023년 12월 25일
Dear Scott Thank you for your feedback, we are glad to see you had an enjoyable stay. We hope to welcome you back in the foreseeable futureKind RegardsGM and Team

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: BB 님, 2023년 12월 23일
Dear Joanne Thank you for your feedback. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

8/10 - 좋아요

Gareth Owain

2023년 12월에 1박 숙박함
답변 제공: BB 님, 2023년 12월 23일
Dear Gareth Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

8/10 - 좋아요

Rich

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM + Team 님, 2023년 12월 21일
Dear Rich, Thank-you for taking the time to rate your recent stay, we're pleased to hear you enjoyed the experience! We hope to be welcoming you back again in the near future.Kind regards,GM + Team

10/10 - 훌륭해요

Jac

2023년 12월에 1박 숙박함
답변 제공: Thank you for your feedback 님, 2023년 12월 18일
Dear Jac, Thank you for your feedback . Kind Regards GM+ Team

10/10 - 훌륭해요

Danny

2023년 11월에 1박 숙박함
답변 제공: Thank you for your feedback 님, 2023년 12월 18일
Dear Danny, Thank you for your feedback . Kind Regards GM+Team

10/10 - 훌륭해요

Yvonne

좋아요: 직원 및 서비스, 객실의 편안함
Pool
Always enjoy staying at The Village, love the swimming pool
2023년 12월에 1박 숙박함
답변 제공: Gm and Team 님, 2023년 12월 15일
Hello YvonneThank you for the feedback We are glad you enjoyed your stay with us at the Village Hotel Cardiff We look forward to seeing you again in the near future Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Non club rooms are dated
Having stayed previously in club rooms, was disappointed to find the normal double rooms to be dated and need of modernisation, especially the bathroom. The tap in the sink leaked. Room cleaning was done to a poor standard. Cobwebs and dust on the walls. Hair was found in the mugs too.
2023년 12월에 1박 숙박함
답변 제공: GM and Team 님, 2023년 12월 15일
HelloThank you for your feedback We are sorry to hear about your stay and will definitely look at these issues raised and feed them back to relevant departments Kind regards

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스
Average
Had to pay for parking and pool as extras which wasn't mentioned at time of booking. Given a very noisy room.
2023년 12월에 1박 숙박함
답변 제공: bb 님, 2023년 12월 12일
Dear Susan Thank you for your feedback during your recent stay with us. We will pass on your feedback to the relevant departments. Kind RegardsGM and Team

4/10 - 별로예요

Stephanie

답변 제공: bb 님, 2024년 2월 7일
Dear Stephanie Thank you for your feedback during your recent stay with us.Kind Regards

6/10 - 괜찮아요

Paul

2023년 12월에 1박 숙박함
답변 제공: Thanks for your feedback 님, 2023년 12월 8일
Dear Paul, Thank you for your feedback , we hope to welcome you back soon .Kind RegardsReception Team

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel but overpriced rooms. Food in bar was good and good selection for breakfast.
2023년 12월에 2박 숙박함
답변 제공: BB 님, 2023년 12월 5일
Dear Kathryn Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay and enjoyed the facilities we have in the hotel. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: BB 님, 2023년 12월 4일
Dear AndrewThank you for your feedback. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

6/10 - 괜찮아요

louise

2023년 11월에 1박 숙박함
답변 제공: BB 님, 2023년 12월 16일
Dear Louise Thank you for your feedback. We will pass your feedback onto the relevant departments.Kind RegardsGM and Team

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the staff and the pool and even the room. It was just so, soooo loud. I could hear every word of every song they played at the event they had on downstairs until 1am and then I heard guests tumbling down the corridor and I heard them outside in the carpark and I really don't think it's sound proofed. You can't charge £100 a night if your not sound proofed.
2023년 11월에 1박 숙박함
답변 제공: BB 님, 2023년 11월 23일
Dear RebeccaThank you for your feedback. We are pleased to see that the staff were friendly and helpful. We are sorry that you were disturbed, we will pass this onto the relevant department. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

8/10 - 좋아요

Martyn

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: BB 님, 2023년 11월 21일
Dear MartynThank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

10/10 - 훌륭해요

Wing Yee Mabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM and Team 님, 2023년 11월 18일
Hello WingThank you for the positive response We hope to see you again in the near future Kind regards

2/10 - 너무 별로예요

Charlie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I stay away a lot for work and this is possibly the worst hotel I've stayed in. Paint falling off the walls, mould on the bathroom ceiling and holes in the wall. To add to this the walls were paper thin. Ordered room service and waited over an hour and it never came, had to go down to reception to find out they weren't even cooking it. Will stay elsewhere when I'm back in Cardiff.
2023년 11월에 1박 숙박함
답변 제공: bb 님, 2023년 11월 11일
Dear CharlieThank you for your feedback. We are sorry that your stay was not as expected. I will pass on your feedback to the relevant department in order to investigate and action. Kind RegardsGM and Team

8/10 - 좋아요

Mohammed Zubair

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful reception staff .
2023년 11월에 1박 숙박함
답변 제공: bb 님, 2023년 11월 11일
Dear Mohammed Thank you for your feedback. We are pleased to see that you had an enjoyable stay and that the staff on the front desk were helpful. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

10/10 - 훌륭해요

Emma

2023년 11월에 1박 숙박함
답변 제공: BB 님, 2023년 11월 11일
Dear EmmaThank you for your feedback. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access hotel with loads of parking
Good hotel on outskirts of Cardiff just off the Motorway. Loads of free parking at the weekend. Room nice and quiet. Restaurant not too busy. On site Starbucks for breakfast in addition to the restaurant.
2023년 11월에 2박 숙박함
답변 제공: Thanks for your feedback 님, 2023년 11월 6일
Dear Timothy, Thank you for your feedback, we are pleased to hear you have enjoyed your stay with us. Kind regards GM + Team

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was dated n worn needs update.. bathroom had hairs on the floor on my arrival n same hairs in place on departure 2nights later!!!! Very disappointing stayed at village hotels a lot for work trips by far the worse I won’t return.
2023년 10월에 2박 숙박함
답변 제공: BB 님, 2023년 11월 2일
Dear Paul Thank-you for taking the time to provide us with your valuable feedback, we're disappointed to hear on this occasion the experience did not meet your expectations, we'll be sure to investigate your comments further to identify the required corrective measures. We hope you'll choose to give us another chance in the future to show you how a stay with us really should be. Kind regards,GM + Team

10/10 - 훌륭해요

Tetiana

2023년 10월에 1박 숙박함
답변 제공: bb 님, 2023년 11월 19일
Dear Tetiana Thank you for your feedback. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

10/10 - 훌륭해요

Julie 님, Swansea

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location. Lively. Pleasant and efficient customer team. Happy to help.
2023년 10월에 1박 숙박함
답변 제공: BB 님, 2023년 10월 28일
Dear Julie Thank you for your feedback. We are pleased to see that you had an enjoyable stay and that the team were accommodating. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

6/10 - 괜찮아요

Marie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel has changed not for the better. Room was dusty, housekeeping came out quickly to rectify. Rooms need deep clean . Buffet breakfast cold. Went to spa, pool so cold could not have a swim. Steam room, sauna and jacuzzi lovely.
2023년 10월에 1박 숙박함
답변 제공: BB 님, 2023년 10월 27일
Dear Marie Thank you for your feedback. We are sorry to see that you experienced this and that your room was not to standard. We will pass this onto the relevant department in order to investigate and action. We are pleased to see that you enjoyed the leisure facilities. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

10/10 - 훌륭해요

samantha

2023년 10월에 1박 숙박함
답변 제공: BB 님, 2023년 11월 13일
Dear Samantha Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable stay. Kind RegardsGM and Team

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel is wonderful! They are friendly, helpful and go out of their way to make your stay comfortable.
2023년 10월에 5박 숙박함
답변 제공: bb 님, 2023년 10월 18일
Dear Deborah Thank you for your feedback. We are pleased to see that you had an enjoyable stay and that the staff were friendly and helpful. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

4/10 - 별로예요

Keith

출장 여행
좋아요: 청결 상태
Room was good and clean, but the walls are very thin and I could hear the conversations going on in the rooms either side on my room.
2023년 10월에 3박 숙박함
답변 제공: Gm and Team 님, 2023년 10월 17일
Hello KeithThank you for your feedbackWe are sorry that you had to endeavor in other people's conversations through your bedroom wallsWe will look into getting this sortedWe are glad you enjoyed your stay at our hotelWe look forward to welcoming you back in the near future

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good all round for a one night stay
It's a bit noisy being so close to the main roads but room was very comfortable and great shower. Just had bar snacks in the restaurant which were fine. Furniture all looking a bit dishevelled but did not impact on the experience. \\\\veyr friendly staff throughout
2023년 10월에 1박 숙박함
답변 제공: bb 님, 2023년 10월 11일
Dear RichardThank you for your feedback. We will pass on your feedback to the relevant departments. We are pleased to see that the staff were friendly and helpful. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team