스위트, 킹사이즈침대 1개 및 소파베드, 금연 | 필로우탑 침대, 책상, 다리미/다리미판, 무료 WiFi

컴포트 스위트 칼즈배드 여행 후기

2.5 out of 5
컴포트 스위트 칼즈배드
2600 West Pierce St, Carlsbad, NM

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 728개" "
평점 8 - 좋아요. 1000개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 32개" "
평점 4 - 별로예요. 1000개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 10개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This hotel was conveniently located for us to visit Carlsbad Caverns. There were some fun food options nearby. The outdoor pool is unheated and absolutely freezing, so that was a big disappointment for my kids.
2024년 3월에 2박 숙박함
답변 제공: Mark 님, 2024년 5월 7일
Hi Sarah, Thank you for staying with us here at the Comfort Suites in Carlsbad, New Mexico. We do appreciate your kind words also, would like to apologize for our pool not been heated. We do hope that you will stay with us again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Comfy, quiet and friendly.
2024년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 5월 6일
Thank you for the 5-star rating. We're delighted that you enjoyed a quiet and comfortable stay. We appreciate your business and can't wait to welcome you back again!

10/10 - 훌륭해요

Lou Ann 님, Cypress

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and comfortable
2024년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 4월 19일
Thank you for your perfect score. We're delighted that you enjoyed a clean and comfortable stay. We appreciate your business and hope to welcome you back again soon.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was lovely. Room was nice. Perfect stopping point on our roadtrip!
2024년 4월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 4월 19일
Thank you for your perfect five star rating and your delightful comments. We're delighted to hear that you enjoyed our hotel. We appreciate your business and hope to welcome you back for another great stay.

2/10 - 너무 별로예요

Carolyn

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean and well-maintained. The staff was friendly and helpful. Would definitely stay again if in the area.
2024년 4월에 1박 숙박함
답변 제공: Mark 님, 2024년 5월 7일
Hi Carolyn.Thank you for staying with us here at the Comfort Suites in Carlsbad, New Mexico. I will pass along the kind words to the team. We do hope to see you again.

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 4월 9일
Hi Jack, Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.

8/10 - 좋아요

Thomas J.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 4월 8일
Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.

10/10 - 훌륭해요

emily

가족 여행
Spacious rooms. Nice staff. Good breakfast. Check out the museum of the living desert just a mile or two away
2024년 3월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 4월 3일
Dear Emily, thank you for the fantastic 5-star review. We're thrilled that you enjoyed the spacious rooms, our staff and a good breakfast. We appreciate your business and look forward to hosting you again!

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Stephanie 님, 2024년 3월 26일
Hi Billy, Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Magdalena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 3월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 3월 25일
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 - 훌륭해요

Janet

2024년 3월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 4월 12일
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 - 좋아요

Darlene 님, LeRoy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 3월 19일
Thank you for your positive feedback! We appreciate your business and hope to welcome you back for another positive experience.

10/10 - 훌륭해요

Kyleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our one night stay. Room was big, comfortable and clean. Breakfast was awesome! Staff was nice. Great area! Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Mark 님, 2024년 3월 18일
Thank you for your kind words, I will share with the staff. We hope to see you again.

10/10 - 훌륭해요

tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 3월 18일
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room and rest of the hotel were very nice. Great amenities and wonderful staff. Especially enjoyed the tasty biscuits from the breakfast. The only negatives were the paper-thin walls (could hear even quiet talking from the other side) and that the shower wasn't very clean.
2024년 2월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 3월 13일
Dear Andrea, Thank you for your positive feedback on our amenities and staff. We apologize for the inconvenience with the cleanliness of the shower and assure you that we will address this promptly. We hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Fernando

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great the service the persons clean room elevators works properly everything was good
2024년 3월에 1박 숙박함
답변 제공: Comfort Suites 님, 2024년 3월 5일
Thank you, we appreciate your kind feed back. We hope to see you again!

6/10 - 괜찮아요

Carrie

2024년 2월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 3월 25일
Thank you for your positive review. Please reach out to us directly with any specific feedback so we can address your concerns and improve our service.Take Care

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The room was VERY spacious and the bathroom was huge!!! The hotel was nice and quiet. My husband said it was one of the best night’s sleep he’d had in a long time.
2024년 2월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 2월 20일
Kimberly, We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service. My girls loved the cookies & milk. And even enjoyed the popcorn in the lobby.
2024년 1월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 1월 29일
Thank you for your glowing review! We're delighted to hear you enjoyed the great service, popcorn and the cookies. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 - 훌륭해요

Eric 님, Alpine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 1 night. All was great except the fan in the bathroom (I think its off its threads). Room was comfy, clean A/C worked great. Breakfast was average. Folks were friendly.
2024년 1월에 1박 숙박함
답변 제공: Stephanie 님, 2024년 1월 9일
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Thank you for letting us know about the bathroom fan so that maintenance can fix it.Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel in Carlsbad
We enjoyed staying here when we came to visit Carlsbad Caverns National Park. Friendly staff, clean and comfortable rooms, a nice outdoor hot tub, and a tasty breakfast.
2023년 12월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 1월 8일
Thank you for your glowing review, Nancy! We're delighted to hear you enjoyed the clean and comfortable room, nice hot tub, and friendly staff. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 - 훌륭해요

marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2023년 12월에 2박 숙박함
답변 제공: Stephanie 님, 2024년 1월 3일
Thank you for your perfect 5/5 rating. We are thrilled to hear that you enjoyed your stay. We appreciate your business and your positive feedback.

10/10 - 훌륭해요

Manjula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Stephanie 님, 2024년 1월 5일
Thank you for your perfect rating, Manjula! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean and nice hotel. Comfortable beds.
2023년 12월에 1박 숙박함
답변 제공: ste 님, 2023년 12월 28일
Thank you so much for your wonderful review! We are delighted to hear that you found our place nice, clean and that you enjoyed the comfortable beds. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice!
Spend a night here as I passed through. I was surprised how nice it was. The room and shower were big and it was all very nice. The outdoor pool and hottub were open even though it was cold out which was nice, I used the hottub for a minute. The gym was small but it was okay. The service was nice, located across from Planet Fitness and on the end of a strip of stores so location was good. I don't know why I thought it wouldn't be that great because I was quite happy with this place. I missed the breakfast since I left before it started.
2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 12월 27일
Thank you for your fantastic review! We're thrilled to have exceeded your expectations. We appreciate your business and hope to welcome you back for another positive experience.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go to hotel in Carlsbad
2023년 12월에 3박 숙박함
답변 제공: Stephanie 님, 2023년 12월 27일
Thank you for your stellar 10/10 review. We're thrilled to hear that you had a fantastic stay. Your kind words mean the world to us. We appreciate your business and can't wait to welcome you back again! Best Regards

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Stephanie 님, 2024년 2월 20일
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Eric 님, Sammamish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 12월 21일
Thank you for your five star review! We appreciate your business and hope to welcome you back again soon.

2/10 - 너무 별로예요

Ricardo

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They have bed bugs!!!!
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 12월 14일
Thank you for letting us know since we have had no other complaints. We have looked into your reservation and we are checking the rooms in which you stayed. Thank you for your feedback.

10/10 - 훌륭해요

Christine

2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 12월 5일
Thank you for your stellar 10/10 review, Christine. We're thrilled to hear that you had a fantastic stay. We appreciate your business and can't wait to welcome you back again!

10/10 - 훌륭해요

Johanna

2023년 12월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 12월 27일
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! Take Care

10/10 - 훌륭해요

Jeannine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very clean, bed was the most comfortable I had slept in as far as hotels. Staff was warm and friendly. Would definitely stay at this hotel again.
2023년 11월에 4박 숙박함
답변 제공: Stephanie 님, 2023년 12월 5일
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is in a great location and is extremely clean… the hotel staff were warm and welcoming. The Thanksgiving decorations were so tasteful, very beautiful.
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 12월 5일
Thank you for your perfect 10/10 rating! We're delighted you enjoyed our great location, cleanliness, and the warm hospitality of our staff. It's wonderful to hear that you found our decorations tasteful and beautiful. We appreciate your business and your positive feedback.

10/10 - 훌륭해요

Mary 님, Glorieta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed having a suite with a comfortable couch to sit and read. It was a very convenient location for our weekend purpose. Nice place would recommend to others.
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 28일
Thank you for your five star review Mary! We're delighted you enjoyed the comfortable suite, convenient location, and found it to be a nice place. Your recommendation means a lot and we look forward to welcoming you back in the future!

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and spacious with a sofa area and two queen beds. The only problem was that there was a mold smell in the bathroom. The next day we were able to get into another room that didn’t have that smell.
2023년 11월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 16일
Hi Christine, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value stay
2023년 9월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 1일
Thank you for 5/5 review, we are glad to hear that you enjoyed your stay and the value. We appreciate your business and look forward to seeing you again. Take Care

10/10 - 훌륭해요

Esther

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints. All was great!
2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 11월 1일
Thank you for your wonderful review! We strive to provide exceptional service, and it's rewarding to know that you had no complaints. We appreciate your business and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Clay-Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and well maintained- also beautifully decorated for fall. Was quiet our entire stay. Breakfast had many choice and all were delicious.
2023년 10월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 11월 1일
We're delighted to hear you enjoyed your stay with us! Your positive feedback on our clean and well maintained property, fall decorations, quiet atmosphere and breakfast choices is greatly appreciated. We look forward to hosting you again soon!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 11월 1일
Thank you for your feedback and your business, Sarah. We hope to see you again. Take Care

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property, good stay.
Very pleasant property--the lobby had been beautifully decorated for the fall season. Front desk clerk was friendly and though her computer was giving her problems, kept her cool. Room was clean, bed comfortable, nice pillows. Breakfast was quite good. Would definitely stay here again.
2023년 10월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 11월 1일
Thank you for the perfect score and kind words! We're delighted you enjoyed the fall decor, friendly service, comfortable room and breakfast. We can't wit to welcome you back for another stay!

8/10 - 좋아요

JL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Additional towel racks and hooks needed..
Our two night stay was very pleasant. The only complaint we have is that there are no hooks or additional towel racks in the bathroom to hang your face towels on.
2023년 9월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 10월 4일
Thank you for your feedback, JL. We appreciate your business and hope to see you again.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. Very clean and honestly one of the best continental breakfasts we’ve ever had at a hotel.
답변 제공: Stephanie 님, 2023년 9월 11일
We are thrilled to hear you had such a great experience, Lauren! Guest satisfaction is important to us and seeing feedback like this makes it all worth it. Take Care

10/10 - 훌륭해요

Tamra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Stephanie 님, 2023년 9월 1일
We are thrilled to hear you had such a great experience, Tamra! Guest satisfaction is important to us and seeing feedback like this makes it all worth it. Take Care

10/10 - 훌륭해요

Chris

2023년 8월에 2박 숙박함
답변 제공: Stephanie 님, 2023년 9월 19일
Thank you for 5/5 review, we are glad to hear that you enjoyed your stay, Chris! Take Care

10/10 - 훌륭해요

Mónica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelebte
2023년 8월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 8월 28일
We are happy to hear that you enjoyed your stay. Thank you for your feedback and your business. Take Care

10/10 - 훌륭해요

Shantea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed clean nice
2023년 6월에 3박 숙박함
답변 제공: Stephanie 님, 2023년 8월 28일
Thank you for your feedback, Shantea. We are happy to hear that you enjoyed the cleanliness, and we appreciate the compliment. We hope to see you again. Take Care

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great front desk staff!
2023년 8월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 8월 14일
Thanks for compliment and the review, Robyn. I will let the staff know. We appreciate your business and hope to see you again. Take Care

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great suite and the pool was very nice
2023년 8월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 8월 14일
We are happy to hear that enjoyed your suite and the pool. We appreciate your business, Karen, and hope to see you again.

10/10 - 훌륭해요

Edwin

2023년 8월에 1박 숙박함
답변 제공: Stephanie 님, 2023년 8월 14일
Thanks for the 10 out of 10 review, Edwin! We appreciate your business and hope to see you again. Take Care