Michael we are proud to be the nicest hotel in Cartagena, thanks for leaving us your kind comments. We hope to have you again in our property.

Dear Richard, we are glad to inform you that we have diferent type of rooms, it all depends of your choice and rate paid, in addition to all the amenities to offer you the best experience..

Thank you for taking the time to publish your comments regarding your recent stay at Hotel Caribe by Faranda Grand, a member of Radisson Individuals.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us thats why we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope if you consider to stay with us again in your next trip to Cartagena, you have a great experiece and exceed your expectations completely.

Marco Antonio, gracias por hospedarte con nosotros y por dejarnos tus amables comentarios. Fue un gusto atenderte.

Claudia, thanks for rating so highly to our hotel. We were happy to serve you as you expected.

Merci pour vos aimables commentaires et suggestions, nous rénovons déjà les chambres pour vous offrir plus de confort

Sonia gracias por elegirnos para tu descanso en Cartagena y por dejarnos tu calificacion, todo indica que pasaste genial!

Dear Kyla, Thanks to stay with us even more for your kind comments, we were glad to serve you.

Dear Jadem, we are happy to know that we have exceeded your expectations during your stat at our hotel. Thanks for posting your great experience even more to detail how comfortable were our facilities. We hope to serve you in the next future.

Deasr Omra thanks for your kind comments, we were pleased to have you in our hotel, even more to know that you had a memorable experience!

Dear Umar, we were happy to have you in our hotel. Thanks for your rating.

Dear Asimul, thanks for your rating, we are already updating rooms, we expect on your next visit you can enjoy our new rooms!

Estimado Nestor, nos gustaria saber los motivos que causaron esta descalificación, en aras de tomar los correctivos del caso. Creemos en el trabajo y total disposicion de nuestro equipo, para ofrecer la mejor experiencia, de manera que le solicitamos comedidamente nos de detalles de su inconformidad para evaluarlos y hacer los ajustes a lugar.

Maria Carolina, gracias por su valiosa calificación y por preferirnos, nos complace saber por su evaluación, que todo estuvo perfecto.

We are glad reading your kind comments, thanks for choosing us,

Dear Michael, we were glad to have you in our hotel, thanks for posting your comments.

Dear Mr Broco, thanks for posting your kind comment. we were glad to have you with us.

Dear Ricardo we were pleased to have you in our hotel, thanks for choosing us. We are already doing renovation work to improve our facilities to exceed your expectations in your next visit.

Dear Katherine, reading your kind comments, make us feel proud of our commited team. Thanks for sharing your great experience!

Kennis, thanks for your kind comments, we were happy to have you at the hotel.

Dear Rhonal, thanks for your comment and rating, we were pleased having you at the hotel.

Dear Francisco, Thank you for your kind comments even more for your suggestions. We will take them into account to improve these aspects. Regarding the pool schedule, it is because we have to carry out cleaning and maintenance work daily and these works, due to the chemicals used, take time to be able to put them into service for our guests.

Dear keith. Thank you for your kind comments, we hope that on your next visit you can enjoy greater tranquility in our areas, Maybe you visited us in high season, the high demand.

Dear Paul thanks for choosing us, even more for rating us! We were pleased having you with us!

Dora we are happy to find such kind comments, thanks for choosing us

Dear Mike, we have no words to apologize for not meeting your expectations, we have taken into account your comments to improve our customer service and avoid repetition in the future. we would like to have a second chance to have you in our hotel to provide you a better experience.

Dear sir, thanks for your rating even more for choosing us!.

Dear Natalie thanks for your rating even more for your suggestions they help us to improve our services

Dear Juan, we were glad having you in our hotel, thanks for choosing us!

First of all, we appreciate your comments and based on these we offer excuses if we do not exceed your expectations, each suggestion is taken into account to take corrective measures and improve our customer service. In fact, a few years ago we were part of the Raddisson chain and it was acquired by the CHOICE hotel chain. We are currently in the process of implementing its quality standards.On the other hand, our staff has been known for being kind and warm with our clients, so it is surprising that you feel that they were cold to you, however we will be sharing your impressions with them for improvement if necessary. Thanks for your understanding.

Elias thanks for choosing us to stay at Cartagena, even more for your rating, it means that you enjoyed our services and facilities to the fullest!

We are happy to know that we are the best place to stay every time you visit the city, thank you for choosing us again and for publishing your kind comments. Remember that you will always be very welcome at our property on your next visits.

Dear Maria, Thank you for staying with us, regarding your comments it is important to mention that we are located in front of the beach, we have 3 buildings with 363 rooms, many of them with sea views and others with garden views, it all depends on your choice. On the other hand, we greatly appreciate your suggestions because they help us improve our customer service.

Dear Teresa, we are very satiefied reading such kind comments, thanks for choosing us even more for sharing your great experience!

Dear Michelles, It is absolutely satisfying to read such kind comments, thank you for posting them even more for choosing us, we are glad to have you here!

Obrigado pelos seus gentis comentários e sugestões, foi um prazer atendê-lo e esperamos que você se hospede novamente em nosso hotel!

Dear Gladys, we are very glad to know that we were an excellent hotel for your stay, thank you so much for your kind comments, we will be expecting your next visit, Remember that you always will be very welcome!

Dear Danny, thanks for choosing us even more for your kind comments, reading them make us feel satisfied and proud of our staff.

DEar Russel, we are delighted to read your kind comments thanks for posting your beautiful pictures, We feel satisfied to know that you enjoyed your vacations at our hotel to the fullest

Thanks for leaving us your rating. It means that everything was excellent!

Dear Sir. Regarding your rating, We would have liked to know if you had any inconvenience during your stay in order to try to solve it in time. It will be of great help if you write to us directly telling us the reasons for your rating so that we can take corrective measures and avoid repetitions.

Dear Tonya: Regarding your complaints, we apologize for not meeting your expectations, however it is important to mention that we are currently updating the rooms, but these jobs take time and we have to do it according to occupancy, and we also try not to cause inconvenience. We hope to soon be at the level you expect and give us the opportunity to vindicate ourselves in the future if you return to the city. Thanks for leting us know your experience, this is the best way you to help us to improve our facilities.

lumey gracias por preferirnos para su estancia en Cartagena y por dejarnos su calificacion. Fue un gusto atenderle.

Dear Robert thanks for your kind comments even more for choosing us. It is great for us to inform you we are already updating the rooms. We hope to complete all of them at the end of this year.

Dear Joscelyne, thank you for staying with us and also for letting us know about your inconvenience. There really are not enough words to apologize for not meeting your expectations. However, it is important that you know that we are already updating rooms, but this work takes time and depends on occupancy. to avoid causing any inconvenience to our guests. We hope that on your next trip to Cartagena you can see and enjoy our new rooms. And we hope that apart from the above you have been able to enjoy the new areas of the hotel.