테라스/파티오
예약 가능 여부 확인

스카이 시티 카지노 호텔 여행 후기

3 out of 5
스카이 시티 카지노 호텔
Interstate 40, at Exit 102, San Fidel, NM

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 271개 이용 후기 중 66개" "
평점 8 - 좋아요. 271개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 271개 이용 후기 중 81개" "
평점 4 - 별로예요. 271개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 271개 이용 후기 중 12개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the dirty road behind the hotel. But I like the open space in the casino floor with friendly staff.
2018년 11월에 1박 숙박함

8/10 - 좋아요

Micael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Harold Vciente 님, 2018년 11월 13일
Thank you for allowing us to host you, we look for to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 11월 13일
Thank you for allowing us to host you, we look for to hosting you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 11월 13일
Thank you for allowing us to host you, if there were issue, my apologies. We will work on issue and hope to host you again.

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A bit noisy
We just stopped in for the night but found that we could hear everything from the hallway and adjoining rooms, which meant we didn’t get the best nights sleep, but everything else was great
2018년 10월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 16일
My apologies for your experience, I hope we have the opportunity to host you again and provide a much better experience.

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine. Very nice people-the restaurant was good. It was a long way from Albuquerque(like 50 miles) for the Balloon Festival but I love the landscape in the drive back and forth. There were no hotels closer that I could find and so it was worked out well considering everything.
2018년 10월에 2박 숙박함
답변 제공: Harold Vciente 님, 2018년 10월 9일
Joel, Thank you for your comments, we are happy to host you and hopefully we get the opportunity to host you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Harold Vciente 님, 2018년 10월 9일
Thank you for allowing us to host you, I hope all was good and you enjoyed you stay. I hope we have the opportunity to host you again.

6/10 - 괜찮아요

Joyce

Bad food
Food in restaurant was not very good
2018년 9월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 9일
Joyce, My apologies for the food, I have shared you comments with the F&B Director. I hope that if we have another opportunity to host you, you would have a better experience in our restaurant.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 9일
Thank you for being our guest and I hope you stay was good. I hope we have the opportunity to host you again.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 9일
David, Thank you for being our guest and I hope we have the opportunity to host you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable
Very relaxing and comfortable... clean and hotel staff very nice and professional.. great place to stop for a few days to relax. In hotel restaurant excellent food, buffet and grill very good.
2018년 8월에 2박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 9일
Thank you for allowing us to host you and thank you for your comments. I hoe we have the opportunity to host you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The restaurant was unfortunately not a restaurant but a cafeteria!!!! The food was terrible. On a positive note the staff was great. The hotel itself was very clean and comfortable.
2018년 8월에 1박 숙박함
답변 제공: Harold Vicente 님, 2018년 10월 9일
Thank you for your comments, I will share them with out Food & Beverage Director. I happy to here that you stay was comfortable in the hotel and I hope we have the opportunity to host you again.

2/10 - 너무 별로예요

David 님, California but from New Mexico

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Worn, unclean, smelly, and damaged rooms. Wife and child decided not use shower because of filth and damaged. Concerned with sheets and towels not being replaced after guest visit. Yikes!
2018년 6월에 1박 숙박함
답변 제공: Harold Vicente, Hotel Mgt. 님, 2018년 6월 30일
Thank you for your response, all rooms are inspected twice before put n line for sale. if there were concerns with the room, they should have been brought to the attention of the Hotel front Desk.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The wi-fi didn't work at first but they ended up fixing that. It was a little over priced for what it was. The people were friendly and nice.
2018년 6월에 1박 숙박함
답변 제공: Harold Vicente, Hotel Mgt. 님, 2018년 6월 27일
Thank you for your comments, we are a casino hotel but get the image that we are a road side hotel. We are working on upgrading our rooms to reflect rates so if you decide to be our guest again, I hope you will be bale to see a difference.

6/10 - 괜찮아요

LR 님, Albuquerque

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
Stayed here for business for a few days. The hotel staff and hotel itse'f is not bad. We were placed on the 1st floor of the hotel, which shares the same floor as the casino. The rooms were smoky and noisy throughout the day and night.
2018년 6월에 3박 숙박함
답변 제공: Harold Vicente, Hotel Mgt. 님, 2018년 6월 27일
Thank you for your comments, with the heavy traffic to and from the casino we tend to absorb the smoke from the casino. We are working on preventing this with adjusting doors to prevent smoke from entering the Hotel lobby.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stop!
Sky City is a place we make a priority to stay each year! Great people, service, and fantastic rooms! It's always A restful stay! We can always count on them for a great stay!
2018년 5월에 1박 숙박함
답변 제공: Harold Vicente, SCCH Mgt. 님, 2018년 6월 7일
Thank you David, For being our guest, we hope we continue to have the opportunity to host you. Please check in with us for addition promotions.

6/10 - 괜찮아요

Orena

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend hideaway
Always a good weekend getaway that's not too far from home.
2018년 2월에 1박 숙박함

8/10 - 좋아요

Barbara 님, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aging property, needs some renovation.
Clean but furniture needs repair. Four very small square pillows not comfortable to sleep on. Friendly staff. Restaurant adequate. Guessing mostly booked by people visiting casino.
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

4/10 - 별로예요

Marghi 님, AZ

Nice but...
First time staying here. Room was okay nothing fancy, could use some updating. Food in the Huwaka Restaurant was the best part of the stay. Great selection on the menu, they also have a buffet, delicious food. Very few payouts on the slots. Hotel management needs to have the fire alarm system checked or replaced. During our stay the alarm went off intermittently from 4:30 pm on our check-in day until 3:30 am the next morning. We had to evacuate. Caused panic the first few times, after that it alarm became an annoyance. Resulted in a terrible night's sleep. No compensation for this inconvenience, not even an apology. Bad experience except for the food.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!!
Excellent hotel and great service. Very close to the Acoma Pueblo at sky City
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

John W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was amazing
2017년 9월에 1박 숙박함

4/10 - 별로예요

judith

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bad neighbors no skeep
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

BBM 님, MN

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
FUN FOR GAMBLERS
The room itself was satisfactory but the bed pillows were TERRIBLE. Lumps of rubbery foam stuff = hard and uncomfortable. Also, the drain the the shower was obviously clogged. The front desk staff were fine - helpful and courteous. I do wish that there were handicapped rooms (bathrooms with high toilets and shower access) that had two beds instead of just one King. We needed a handicapped room with two doubles but had to settle for one that had two beds plus the LOWEST toilet I have ever tried to use! Had fun gambling, even though I lost. Enjoyed the steak buffet and the friendly restaurant staff.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk was rude at the beginning. (I was not "light" skinned color). The restaurant waiter was nowhere near professional. The cashier was not any help in any situation. The housekeeper was awful and basically chased me out of the room. Yay!! This was my first and definitely my last!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the casino
try breaking bad machine it hit and i got paid out, wah hoo!

10/10 - 훌륭해요

ALBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Very helpful,friendly staff.

4/10 - 별로예요

Cindy

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Won't stay there again.
Room was missing a blanket, couldn't get comfortable.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would be easy to find anywhere else to stay.
Casio is terrible. Food is terrible room was scary.

4/10 - 별로예요

Inger 님, Santa Fe

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We could not check in at 4PM as said.
We were told 3 times it will be 10 min more before room is ready then it got to be 30 min twice before room was ready. When I told them they needed to deduct charges because we could not check in on time they hurried up but since I had reserved via Expidia they did not deduct my high fee for this room, I guess?! Room was clean but hated the smoking in casino. Food was ok but I will never go back there.

2/10 - 너무 별로예요

Janice 님, New Mexico

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beware
Went to check in and there were 2 men behind the desk, but only one would work even though they had 3 or 4 people in line. Key did not work when we got to the room, had to go back to desk. Entering the room, could see long black hairs on the bathroom floor, as we left the room, stopped by desk to ask for bathroom floor to be cleaned. Upon return, one of the hairs was gone, those behind door, toilet and wastebasket still there. Spoke to maid and asked her to please be sure the bathroom floor was clean and without hair. She did pretty well, still missed some. Pillows on bed were interesting kind of waded up mess. They had a breakfast buffet, went to check it out and there was oatmeal spilled all over the container and table with no one thinking that should be cleaned up. Needless to say, no buffet. We left a day early. TV had a terrible picture, dark, difficult to see.

6/10 - 괜찮아요

실제 이용하신 고객

Sounded good
This was in middle of nowhere nice casino but rooms not very soundproof. A lot of slamming of doors and kids running in hallway. Clean but too noisy

6/10 - 괜찮아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arthur
We had reservations a week in advance for a room with a king size bed. However, when we checked in, we were told there was no room available with a king size bed left due to a concert that night? Are you kidding me??? So we had to settle for a room with 2 double beds! What is the point of making a reservation?? What a way to celebrate a birthday!

8/10 - 좋아요

Steven W

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Sheri 님, Phoenix, Az

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Food choices weren't the best.
Addequate accomodations.Enjoyed the room but it was not spectacular, for the price.

6/10 - 괜찮아요

Mary

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very polite.
Toilet didn't work well. Pillows were horrible. Tub/shower not in good condition.

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were there for business - so we didn't really do anything other than sleep here - and it was very nice!

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbelievably rude, argumentative Never Again!!
Front desk staff was rude even argumentative on more than one occasion they're not helpful when any problem arises and we'll for sure not accept responsibility 4 any mishaps. Also be mindful when using your credit card directly to the hotel because if you're not careful they will charge things to you that you did not purchase. For the price for rooms are extremely plain I do not recommend this week personally AR state in Grants Super 8, was better than the suite at Sky City.

6/10 - 괜찮아요

robert

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Bad check in.

6/10 - 괜찮아요

Darla 님, US

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great lounge -- but average hotel.
Bed and pillows very uncomfortable. Needs a lot of updating.

8/10 - 좋아요

Ron 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good rooms and good food in resturant casion was very smokey

2/10 - 너무 별로예요

Christine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One to avoid
Hotel and rooms need major updating. It's definitely no more than a 2 star facility. Will not stay there again, feel the price is very high compared to value.

8/10 - 좋아요

Dianna

좋아요: 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

Catherine 님, Maine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll visit again!
We only had an evening at Sky City, but have recommended it to several family members in just the past two days! The decor was engaging--the historical photos were incredibly beautiful and inspiring. The wall mural and old maps were fascinating. Our meal at the restaurant was very good and prices were reasonable. The patio was lovely and relaxing. But the most impressive element was the friendliness of the staff- from check in to restuarant host, server and even security staff-- everyone was professionally courteous.

6/10 - 괜찮아요

Juanito 님, NM

좋아요: 청결 상태
Ku Wa Si
A little customer service training for the employees would help.

8/10 - 좋아요

Jose 님, Odessa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied Texan
Stay at the hotel was adequate. It was a bit understaffed when it came to the hotel side. Casino side was enjoyable. Cleanliness of the room was great. The staff was friendly and courteous. Only think I didn't like was the fact that they charged me a security deposit for each day we were there, but an overall great stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Charles

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스