I had a late check-in, arriving at 11:00 pm. There was no staff on site, just a number to call on the counter. When answered, I was directed to go across the street to the Quality Inn, where I could get my room key.
Getting back and finding my way to the room, I couldn't help but notice the poor condition of the hallways and the stairs leading to my room. Gross and sticky.
Entering my room, my niece and I were greeted by a HOTT, uncomfortable room, and an unknown smell. The carpet was un-vacuumed and hadn't seen a carpet cleaner in years, by the looks of it. There was old vomit by the window near the air conditioner, which to was filthy and covered in dead bugs, mold, and dust.
The bedding was worn and tattered, pillow cases torn at the seams, and rips in the fitted bed sheet, all with stains. The bathroom was probably the cleanest part of the room, but not clean. One should never have to play guess that stain and whether this towel was washed and safe to use.
Needless to say, they shouldn't collect incidental fees because the room was a wreck. Don't waste your money, double it and stay elsewhere. Had there been rooms elsewhere, and believe me, I looked, I would've left and I'm one usually happy to have a place to rest my head.
Never have I left a review like this, and I hope to never again. I'm tempted to avoid this chain altogether. Upon reading past reviews from a year ago to two weeks ago, and management response. I feel there has been no attempt to improve.
