Central Zone, São Paulo hotel rooms at the Independent

"Title: Absolutely Flawless Stay - Felt Safe, Pampered & At Home My experience at Rosewood São Paulo was nothing short of exceptional. From the moment we arrived, the service was impeccable. We truly felt safe and at home the entire time - which is priceless when traveling. Highlights: 1. Service: World-class. Every staff member anticipated our needs before we even asked. 2. Safety & Care: A special shoutout to Tatiana, our hotel taxi driver. She was an absolute angel - incredibly kind, helpful, and went above and beyond to ensure our safety. She waited for us and made sure we were secure at all times. Rosewood, please treasure her! 3. 24/7 Restaurant: The fact that the restaurant is open 24/7 was a huge plus. Late night or early morning, quality food was always available. 4. Rooms & Bathrooms: Spacious, luxurious, and impeccably designed. The bathrooms are some of the most generous I've seen in any hotel worldwide. I super recommend Rosewood São Paulo to anyone visiting. It's not just a hotel, it's an experience. We will definitely be back."

"The only thing that was a little annoying was the check in as they need all guests information. Other than that it was all good."

"Gustavo and the staff amazing work"

"Very nice place and very clean and excellent customer desk representative service."

"Helpful Staff, good breakfast and clean facilities!"

"The hotel was Good and the rooms were nice. The breakfast was fresh and had a big variety. My only two issues with the hotel were the following: 1. It’s advertised that the staff speaks English, Spanish and Portuguese However during our entire stay we didn’t encounter any staff who spoke any language other than Portuguese. Which is fine but don’t advertise you have trilingual employees if you don’t. 2. We arrived at the hotel at 10pm at night and the room they gave us was dirty. And I don’t mean it wasn’t cleaned properly, I mean that the cleaning staff never cleaned up after the previous tenants left the room. So at 10pm after 12h of traveling we have to go back and forth with the front desk (who only spoke Portuguese) to try to explain that the room was dirty. No big deal but it feels like it when you’re tired and annoyed 😂"

"Rooms need to be updated... Hotel need to improve the cleanliness of the rooms, especially the bathroom"

"The breakfast was good, but the amenities inside the hotel are so poor"

"Location was between the business district and the historic center, so easy access to both. Breakfast was good. Good value overall."