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"Friendly staff, specially Anastasia. She helped us a lot with direction and places to go. So kind. Breakfast was so good. "

"Clean room"

"Clean n big rooms. The hotel staff are friendly and helpful esp the bellboys who helped to accept our delivery packages from taobao. Very efficient and professional staff! "

"Refurbished hotel room with awesome service. Clean and comfortable. Breakfast was good, quality maintained with sufficient variety too. Love this stay "

"Staff is nice."

"We asked for connecting room but only managed to get it second day. The staff were mostly awesome thou. Location is prime ay near Wangfujing."

"I enjoyed my stay at the Fairmont Beijing. The facilites were top notch and the staff was very helpful. I really liked that they had room service for after hours and I had the best massage at the spa. I'll definitely stay here again if I return Beijing."

"Great location , walkable to shops and restaurants. Very safe at night. The chef at breakfast suggested us to try the various local Chinese delicacies , they were delicious."

"Really appreciated the service attitude of the staff who were very friendly, including Ms 刘玉侠 who gave me warm packs, brought a fan and was timely and great in the cleaning of the room every morning! Location was really good. 24/7 laundry machines at B1 were also really convenient. Breakfast was convenient but not too much selection. Lastly the doors do slam shut and they can be a bit loud, but it’s not a big issue. "