표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1002개 이용 후기 중 534개" "
10 - 훌륭해요
534
평점 8 - 좋아요. 1002개 이용 후기 중 247개" "
8 - 좋아요
247
평점 6 - 괜찮아요. 1002개 이용 후기 중 112개" "
6 - 괜찮아요
112
평점 4 - 별로예요. 1002개 이용 후기 중 65개" "
4 - 별로예요
65
평점 2 - 너무 별로예요. 1002개 이용 후기 중 44개" "
2 - 너무 별로예요
44
8.8/10
청결 상태
8.8/10
직원 및 서비스
8.8/10
편의 시설/서비스
8.2/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
10/10 - 훌륭해요
kim SeonHwa 님, 샬럿
2017년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치ᆞ시설ᆞ친절 다 좋아요
공항에서 약 20분 거리로 가깝고 시내 중심가에 위치해있어 다운타운에 걸어서 다니기 편리합니다
객실도 깨끗하고 친절해요
kim SeonHwa
2017년 10월에 6박 숙박함
답변 제공: James 님, 2017년 10월 31일
Dear Kim, thank you for sharing your amazing review about your stay at the Fairfield Inn & Suites Charlotte Uptown. We are delighted to read you loved our close proximity to the airport and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip.
Thank you again,
Bill Moore
General Manager
Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
haneol cha 님, tennessee
2014년 10월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
첫번째 여행
미국와서 처음으로 친구들과 간 여행이였는데 시설이 깔끔하고 좋았습니다. 아침 식사도 비교적 잘 나오는 편이여서 더욱 좋았습니다
haneol cha
답변 제공: Hotel Manager 님, 2015년 1월 3일
Write your comment.최근 체류에 대한 의견을 보내 주셔서 감사합니다. 여러분의 의견은 우리에게 매우 중요하다. 나는 당신이 우리와 함께 귀하의 체류를 즐길 것을 읽을 수 기쁘게 생각하고, 우리는 우리의 새로 업데이트 및 갱신 시설을 이용할 수는 샬럿 지역에있는 다음 번에 당신을 다시 만나기를 기대합니다.
다시 한번 감사드립니다,
빌 무어
일반 관리자
페어 필드 인 & 스위트 샬럿 업타운
8/10 - 좋아요
Lim
2014년 8월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lim
답변 제공: Hotel Manager 님, 2014년 10월 18일
Thank you for staying with us at the Charlotte Plaza Uptown Hotel recently and for taking the time in ranking us. We hope to have the opportunity of serving you again soon.
Thank you again,
Bill Moore
General Manager
Charlotte Plaza Uptown Hotel
6/10 - 괜찮아요
Hankyu Lee
2014년 8월 18일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
내부 수리중이라 불편
내부수리라 불편하였고, 직원들도 너무 불친절했다
Hankyu Lee
답변 제공: Hotel Manager 님, 2014년 10월 18일
Thank you for choosing our hotel for your accommodation needs recently. I appreciate you taking the time to rank us and do hope to serve you again in the near future.
Thank you again,
Bill Moore
General Manager
Charlotte Plaza Uptown Hotel
10/10 - 훌륭해요
Tien
아이를 동반한 가족 여행
2024년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place and good location
Tien
2024년 5월에 1박 숙박함
6/10 - 괜찮아요
Erin
아이를 동반한 가족 여행
2024년 5월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pool was super nice. Our room didn’t have any towels in it. And the bed was super uncomfortable which isn’t like marriott. Bar was nice and staff.
Erin
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 29일
Dear Erin, Thank you for sharing your feedback. We are delighted to hear that you found our outdoor pool to your liking and that you enjoyed your time at our bar. However, we are sorry for any challenges you encountered with our bed. Our front desk is always available and happy to make you as comfortable as possible. Additionally, we apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely,Bill Moore,General Manager
10/10 - 훌륭해요
Shamar
2024년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have nothing bad to say. My stay was great!
Shamar
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 27일
Dear Shamar, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back for another outstanding visit in the future.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Tara
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, pretty good breakfast
Location is ok, not much around it
Rooms are a bit dated and WiFi was not that solid for working
Tara
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Tara, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to hear that you enjoyed our impeccable service and delicious breakfast offerings. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest expereince. We appreciate your understanding and hope to have the opportunity to welcome you back again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
George
연인과의 여행, 출장 여행
2024년 5월 15일
Room was very clean. Staff friendly and very helpful. Breakfast was top rate.
George
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear George, Thank you for taking the time to share your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and impeccable service. It is also wonderful to know that our delicious breakfast offerings surpassed your expectations. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
6/10 - 괜찮아요
Sharman 님, Charlotte
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Property needs updating.
$25 to park is too much.
Sharman
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Sharman, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your feedback and the insights regarding our property needing an update. We will share these notes with the appropriate individuals for the future modernization of our hotel. Also, we truly regret your disappointment with our parking fee. This fee is listed on our website, and we are sorry if you are not aware of this information before booking with us. Your patience and understanding are deeply valued, and we hope you will consider us the next time you are in our area. Sincerely, Bill Moore, General Manager
10/10 - 훌륭해요
Christopher J
2024년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My Son absolutely loved the swimming pool
Christopher J
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 11일
Dear Christopher, Thank you for the perfect rating and for choosing Fairfield Inn & Suites Charlotte Uptown. We are glad your stay was perfect in every way and that your son was able to experience and enjoy our outdoor pool. We appreciate your generous feedback, and we look forward to another occasion to provide you and your family with another exceptional visit. Sincerely, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Gary
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
Gary
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Gary, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back for another wonderful visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Daniel
2024년 4월 25일
좋아요: 청결 상태
별로예요: 직원 및 서비스
Daniel
2024년 4월에 2박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 4월 27일
Dear Daniel, We are happy you chose Fairfield Inn & Suites Charlotte Uptown for your recent visit to Charlotte. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Patricia
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Patricia
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Patricia, Thank you for the wonderful rating for Fairfield Inn & Suites Charlotte Uptown. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Marcia
단체 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the shower the curtain did not have a lining. The bottom of the shower frame was level to the floor so there was no barrier to the water running out onto the floor. I am 72 years old but still pretty strong. But a person with less muscle control might easily fall inside the shower or on a wet floor even though the bathroom was clearly a handicapped accessible unit.
Marcia
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Marcia, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Marissa
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스
Marissa
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Marissa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Chelsie
가족 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great night’s rest. Would stay here again.
Chelsie
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Chelsie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back to Fairfield Inn & Suites Charlotte Uptown whenever your travels bring you to our city. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Andrew 님, Calgary
출장 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of options in Charlotte. Nothing wrong with Fairfield at all, just a little out of the way of the Amin restaurants and nightlife.
Andrew
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Andrew, Thank you for staying at Fairfield Inn & Suites Charlotte Uptown. We appreciate your nice rating and are glad our location worked well for you. We value all your remarks and look forward to accommodating you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Tim
연인과의 여행
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good: breakfast options are great.
Could improve: 1) rail-based bathroom door should be replaced with a normal door for more privacy. 2) Air conditioner/heater vents blow on sleeper and is hard to deflect. Something to think about.
Tim
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Tim, Thank you for your nice rating. We are glad you were pleased with the variety of our breakfast offerings. That said, we value your comments regarding the areas that need attention. The Fairfield Inn & Suites team is excited to report that the hotel is in the early stages of renovation. This project will touch every part of the hotel including all guest rooms and corridors, the hotel’s meeting facilities, the hotel’s exterior, and the hotel restaurant, bar, and breakfast area. We are excited about these changes and hope to have the opportunity to host you again in the future to experience our enhanced accommodations.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Akira
단체 여행
2024년 4월 2일
좋아요: 직원 및 서비스
No water bottle
Akira
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Akira, Thank you for your kind rating about your stay with us. We are pleased that your experience was good on the whole, but we were sorry to read about your disappointment. Please know we welcome you to reach out to our front desk at any time for items you need to make your visit more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Jennifer
2024년 4월 1일
Jennifer
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Jennifer, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Anabel
2024년 3월 30일
좋아요: 숙박 시설 상태 및 시설
The staff,stay,breakfast excellent I ll back
Anabel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Anabel, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to learn that your expereince was exceptional and that you found our service impeccable and our breakfast offerings delicious. Your kind words mean a lot to us, and we are grateful for the opportunity to have contributed to your enjoyable stay. We look forward to welcoming you back the next time you are in the area.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Dakota
2024년 3월 25일
Dakota
2024년 3월에 1박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 4월 14일
Dear Dakota, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Fairfield Inn & Suites Charlotte Uptown. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
6/10 - 괜찮아요
Tyler
2024년 3월 22일
좋아요: 청결 상태, 직원 및 서비스
Tyler
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Tyler, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Bill Moore,General Manager
8/10 - 좋아요
Michael
출장 여행, 가족 여행
2024년 3월 20일
Having to pay to park is a negative however the manager did help us out with the cost. The bathrooms need updating for handicap cap users to include walk in showers in place of step over tubs. The property is clean and well manicured. I would highly recommended staying here.
Michael
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Michael, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. While we are delighted to hear that you enjoyed our spotless accommodations, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. We appreciate your insights regarding your room and are grateful for your recommendation. Your patience and understanding are deeply valued, and we look forward to welcoming you back soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
6/10 - 괜찮아요
Julie
2024년 3월 18일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was quite expensive for what it was.
Julie
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Julie, Thank you for sharing your feedback. We were disappointed to read our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Bill Moore,General Manager
6/10 - 괜찮아요
Stephan
2024년 3월 10일
Stephan
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Stephan, We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Bill Moore,General Manager
10/10 - 훌륭해요
xiaoming
가족 여행
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed after attending a concert at the Staples center. It was very convenient, only a 0.5 mile walk. Felt safe. Rooms were clean. The free breakfast in the morning was better than average. Even had gluten free UDI’s muffins for my daughter.
xiaoming
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Xiaoming, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to hear that you found our proximity to Staples Center convenient for your travel plans. It is also wonderful to know that you enjoyed our spotless accommodations and delicious breakfast offerings. We look forward to welcoming you and your daughter back for another outstanding visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
4/10 - 별로예요
Quashei
2024년 3월 8일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Quashei
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Quashei, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Bill Moore,General Manager
10/10 - 훌륭해요
Jabot
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jabot
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Jabot, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Robert
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Robert
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Robert, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon againSincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Magali
2024년 2월 19일
Magali
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Magali, Thank you for letting us know your visit to Fairfield Inn & Suites Charlotte Uptown was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
6/10 - 괜찮아요
Adrián
단체 여행, 연인과의 여행
2024년 2월 18일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mi calificación es buena estuve ahi para un evento en el convención center hice dos reservacines una si estuvo excelente la segunda estaba muy pequeña segun era una cama y un sofá cama y slo avia 1 cama
Adrián
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Adrián, Thank you for providing candid feedback about your stay. We apologize for the issue with the room you were assigned and the inconvenience this caused you. Our goal is to provide exceptional service to our guests; therefore, we are truly sorry this was not your experience. We will address this appropriately so we are more consistent in our service delivery. We hope we have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Bill Moore,General Manager
8/10 - 좋아요
Keith Terry Ducree
출장 여행
2024년 2월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cashier was very helpful, finding my room, and very courteous and polite. I recommend staying at this hotel every time I come to Charlotte.
Keith Terry Ducree
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Ms. Ducree, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to know that you found our exceptional front desk service to your liking. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Michelle
2024년 2월 8일
Michelle
2024년 2월에 1박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 2월 10일
Dear Michelle, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Charlotte Uptown. We look forward to welcoming you back on your next visit!Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Erica
아이를 동반한 가족 여행, 가족 여행
2024년 2월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay! Facility was clean and updated and the check in/out process was expedient.
Erica
2024년 1월에 1박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 2월 2일
Dear Erica, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown for your recent visit to Charlotte. We are glad to know that we exceeded your expectations in every way possible. We are also delighted that you loved our well-maintained property, comfortable accommodations, and excellent service provided by our front desk associates. We appreciate your business, and we look forward to welcoming you back soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
6/10 - 괜찮아요
Kandice
연인과의 여행, 출장 여행
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the hotel is very clean and presentable. We had a very hard time sleeping though, as the beds were very hard and the noise from within the hotel and outside woke us up frequently.
Kandice
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Kandice, Thank you for your recent stay and for taking the time to leave a review. We want every guest who stays with us to have a relaxing, rejuvenating visit. We are disappointed this was not your experience, and we hope you will accept our apology. We are also sorry for the noise concerns you had due to other guests and outside noise. Please know our front desk associates are always available to help make you as comfortable as possible. We hope you will stay with us again the next time you are in the area.Sincerely,Bill MooreGeneral Manager
10/10 - 훌륭해요
Sabrina
연인과의 여행
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff from front desk, restaurant and maintenance was superior. The location was great for walking to Spectrum Center and other areas. Very impressed with hotel. Better than anticipated
Sabrina
2024년 1월에 1박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 1월 31일
Dear Sabrina, Thank you for being our guest at Fairfield Inn & Suites Charlotte Uptown and for your candid feedback. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We are also delighted that you loved our convenient location as well as our beautiful property. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Sarah
2024년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sarah
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Sarah, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Fairfield Inn & Suites Charlotte Uptown. We look forward to your return and wish you all the best with your future travels.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Matthew
단체 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Charlotte
2nd time staying here and again it was a great place to stay. Friendly clean affordable and convenient.
Matthew
2024년 1월에 2박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 1월 27일
Dear Matthew, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown again and for your generous feedback. We are glad to know that we exceeded all of your expectations. We are delighted that you enjoyed our refreshing accommodations, attentive staff, and prime location. We appreciate your business, and we look forward to welcoming you back soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
sidharth
단체 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for downtown Charlotte
Everything was great
sidharth
2024년 1월에 1박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 1월 23일
Dear Sidharth, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our proximity to downtown made a memorable experience. Thank you for choosing Fairfield Inn & Suites Charlotte Uptown, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Julio C
출장 여행
2024년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Julio C
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 21일
Dear Julio, Thank you for your outstanding rating. We are thrilled that your visit to our hotel in the heart of uptown was exceptional. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Charlotte Uptown.Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Patricia
2024년 1월 16일
Patricia
답변 제공: General Manager 님, 2024년 1월 17일
Dear Patricia,On behalf of our team at Fairfield Inn & Suites by Marriott Charlotte Uptown, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Charlotte.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
2/10 - 너무 별로예요
Julie
2024년 1월 14일
별로예요: 직원 및 서비스
Julie
답변 제공: General Manager 님, 2024년 1월 16일
Dear Julie,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Bill MooreGeneral Manager
6/10 - 괜찮아요
Matthew
가족 여행
2024년 1월 8일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
outdated rooms, expensive parking, amazing staff
first off let me say that the staff of this hotel is what made the stay good.they are very friendly and willing to help the guests. security was also very attentive. but the room itself was very outdated and the attention to detail left it feeling dirty. parking costs $25 a day and it's on a loud street across from a jailhouse and court and it's kind of loud when cars pass. the HVAC is also pretty disruptive. I would suggest staying here
Matthew
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Matthew, Thank you for taking the time to leave a review. We are happy to know our devoted associates took great care of you, and we will certainly share your praises with them. However, we sincerely apologize for the cleanliness issues you came across and have shared your comments with the appropriate individuals. We also deeply regret your disappointment with the parking fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Sincerely,Bill MooreGeneral Manager
10/10 - 훌륭해요
Amir
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amir
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Amir, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Wishing you a Happy Holidays and a Happy New Year!Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Augusto
가족 여행
2023년 12월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Augusto
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Augusto, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Charlotte Uptown; we hope to see you again soon. Happy Holidays and Happy New Year!Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Kevin
단체 여행
2023년 12월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
Kevin
2023년 12월에 2박 숙박함
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 1월 25일
Dear Kevin, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Charlotte Uptown. We look forward to welcoming you back on your next visit!Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
10/10 - 훌륭해요
Quentin
2023년 12월 18일
Quentin
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear Quentin, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
8/10 - 좋아요
Jesse
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jesse
답변 제공: Fairfield Inn & Suites Charlotte Uptown 님, 2024년 2월 8일
Dear Jesse, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Fairfield Inn & Suites Charlotte Uptown. We look forward to serving you again in the future.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown