첼시, 뉴욕의 전자레인지 구비 호텔

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"방음이 안되옆방소리가 컸고 방청소 불가 요청 하지않았으나 방청소를 해주지않음."

"조용하고, 깨끗했으며, 빠른 체크인이 가능해서 도착한날 편히 쉬었습니다."

"주변에 다니기가 너무 좋아요 하지만 방이 많이 좁습니다 "

"위치가 너무 좋았고 직원분들이 매우 친절하셨어요 다음에 다시 뉴욕에 온다면 오고 싶어요 "

"Good accessibility. Room is small and surrounding noise is bad."

"타임스퀘어에 위치하고 있어서 이동하기 위치가 편한게 가장 큰 장점이에요. 하지만 치약,칫솔,냉장고 없어서 깜짝 놀랐고, 욕조 물이 잘 안내려가서 불편했어요.."