No. 669 Wanxiang South Road, Hi-Tech Development Zone, Chengdu, Sichuan
이용 후기
8.8
훌륭해요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 33개 이용 후기 중 20개" "
10 - 훌륭해요
20
평점 8 - 좋아요. 33개 이용 후기 중 8개" "
8 - 좋아요
8
평점 6 - 괜찮아요. 33개 이용 후기 중 2개" "
6 - 괜찮아요
2
평점 4 - 별로예요. 33개 이용 후기 중 3개" "
4 - 별로예요
3
평점 2 - 너무 별로예요. 33개 이용 후기 중 0개" "
2 - 너무 별로예요
0
9.4/10
청결 상태
9.2/10
직원 및 서비스
9.4/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
이용 후기
8/10 - 좋아요
실제 이용하신 고객
2020년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2019년 12월에 5박 숙박함
답변 제공: Teresa 님, 2020년 1월 8일
Dear Guest,
Thank you for providing your valuable feedback to us.
We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu.
In the mean time if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
10/10 - 훌륭해요
BYUNGCHUL
2019년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고~ 최고!
엄청 저렴한 가격에 조식 포함 예약하였습니다.
다양한 가격의 음식점 거리도 있고, 기념품점과 마트가 가까운 최고의 위치입니다
호텔은 매우 조용하고 와이파이 접속도 원활합니다.
BYUNGCHUL
2019년 4월에 6박 숙박함
답변 제공: AyleeZhao 님, 2019년 6월 13일
안녕하세요, 청두 상남리 카이웨자쉬안호텔에서 인사드립니다.소헌은 즐거운 마음으로 입주를 하였고 훌륭한 체험을 하였으며 집의 모든 손님들을 정성껏 위해 봉사하였다.다시 입주를 기대합니다.
10/10 - 훌륭해요
INKEE
2019년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
INKEE
2019년 3월에 2박 숙박함
답변 제공: AyleeZhao 님, 2019년 3월 31일
亲爱的客人您好,感谢您入住成都象南里凯悦嘉轩酒店。我们竭诚期待您的再次入住,祝您生活愉快。
4/10 - 별로예요
Shaohan
2023년 1월 30일
Shaohan
2023년 1월에 1박 숙박함
6/10 - 괜찮아요
실제 이용하신 고객
2019년 12월 25일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
No baths and difficult to get to
The pictures had a bathroom with a bath. There are no baths in the hotel! To find the place is difficult as one can't use Didi (local Uber) to search for the hotel. Besides that it was nice and comfortable.
실제 이용하신 고객
2019년 12월에 1박 숙박함
답변 제공: Teresa 님, 2020년 1월 7일
Dear valued guest,
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us.
I am extremely sorry to learn about that your stay experience in hotel.
Regarding the location of our hotel, there is a metro line no.5, just new released, near by our hotel, around 2 minutes by walking.
Our operation team will be pleased to assist you with the transportation if you would like to order DiDi or taxi.
Regarding the bathroom, some of room categories we have bathtub only.
Again I am grateful for all the feedback you provide, and I wish to have the opportunity to welcome you back again and see us being better in the very soon.
Hotel Management Team
10/10 - 훌륭해요
실제 이용하신 고객
2019년 12월 22일
실제 이용하신 고객
2019년 12월에 1박 숙박함
답변 제공: teresa 님, 2020년 1월 8일
Dear valued guest,
Thank you for providing your valuable feedback to us.
We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu.
In the mean time if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2019년 12월 18일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the bedding and sofa as well as free wi-fi. We don't like the buffet that much. could be better for the price? put all western foods together and improve quality of both Chinese and western foods.
실제 이용하신 고객
2019년 11월에 1박 숙박함
답변 제공: Teresa 님, 2020년 1월 7일
Dear Guest,
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us.
I am extremely sorry to learn about that you didn't enjoy the breakfast.
We are working on that to achieve and beyond our guests' expectations and aim to create seamless experience for our guests constantly.
Again I am grateful for all the feedback you provide, and I wish to have the opportunity to welcome you back to have an unique experience with us in the very soon.
Hotel Management Team
Dear guest,thank you for providing your valuable feedback to us. Hope to see you in very soon.
8/10 - 좋아요
실제 이용하신 고객
2019년 11월 11일
실제 이용하신 고객
2019년 11월에 2박 숙박함
답변 제공: Teresa 님, 2019년 12월 2일
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us. Hope we will welcome you in very soon again.
10/10 - 훌륭해요
Tsui Fen
출장 여행
2019년 11월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CP值超高的旅店,早餐好吃
Tsui Fen
2019년 11월에 2박 숙박함
답변 제공: Teresa 님, 2019년 12월 2일
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us. Hope we will welcome you in very soon again.
10/10 - 훌륭해요
pamela 님, sammamish, wa
가족 여행
2019년 10월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good location, good customer service, clean, new,
pamela
2019년 9월에 2박 숙박함
답변 제공: Reservation department 님, 2019년 10월 10일
Dear guests, thank you for choosing our hotel.Your comments are a great encouragement to us.We will prepare a clean and comfortable room for you and provide you with perfect service.Hope you can choose us again.
10/10 - 훌륭해요
tong
2019년 9월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
my wife is satisfied with the stay,the breakfast has a lot of authentic local sichuan food if you don't mind the spicy thing.
tong
2019년 9월에 2박 숙박함
답변 제공: reservation 님, 2019년 9월 26일
Dear guest, thanks for choosing our hotel.we prepared lot of local dishes for breakfast hope you enjoy it. we're so glad that you enjoy your stay, we want to make your trip more comfortable and perfect. we are looking forward to see you again~
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2019년 9월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied!
Everything was super awesome. The room was spacious, clean. Location is great. The staff in the lobby were very friendly. Breakfast was great too. Very satisfied!
실제 이용하신 고객
2019년 5월에 2박 숙박함
답변 제공: Audrey 님, 2019년 9월 8일
Dear guest, Greeting from Hyatt Place Chengdu Pebble Walk. We are very glad you choose our hotel as your accommodation in this trip and give us a good feedback. We try to provide best service make our guests feel at home. We looking forward your coming next time.
10/10 - 훌륭해요
Ram0516
가족 여행
2019년 7월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staffs are good in helping the guests, rooms are clean.
Ram0516
2019년 7월에 2박 숙박함
답변 제공: frank 님, 2019년 7월 19일
Dear guest,Warm greeting from Hyatt Place Chengdu Pebble Walk.Thanks for choosing our hotel! We are honor of you have a nice experience in this stay,And very appreciate your highly recognition.All of Haytt place staff looking forward your coming again.Warm regards.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 7월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2019년 7월에 1박 숙박함
답변 제공: Audrey 님, 2019년 7월 5일
it's not include above those rules.
8/10 - 좋아요
실제 이용하신 고객
2019년 6월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2019년 6월에 1박 숙박함
답변 제공: Audrey 님, 2019년 7월 3일
We will observe these rules.
8/10 - 좋아요
Laura
2019년 5월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Rooms, Good Location
The room was comfortable with a small sitting area. Plenty of universal outlets and USB plug ins came in very useful. Bathroom was spacious and had nice amenities. Breakfast buffet had many choices, both Asian and Western. Many restaurants available in the immediate area. Short distance from airport.
Laura
2019년 5월에 1박 숙박함
답변 제공: Aylee 님, 2019년 6월 7일
Dear guest,Warm greeting from Hyatt Place Chengdu Pebble Walk.We glad to know your highly recognition our hotel.Your satisfaction is our motivation,Chengdu is a beautiful city,We looking forward your next time coming.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 5월 24일
실제 이용하신 고객
2019년 5월에 1박 숙박함
답변 제공: Aylee 님, 2019년 8월 1일
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk.We are very glad you choose our hotel as your accommodation in this trip and give us a good feedback.We try to provide best service make our guests feel at home.We looking forward your coming next time.
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk.We are glad of your stay in our hotel,Could i know about your stay experience in this trip?Could i know your feedback for our inprovement?Our vision is to serve every guest well,sincerely.We Looking forward your coming again.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great staff, facility, will look again for a room next trip
실제 이용하신 고객
2019년 4월에 2박 숙박함
답변 제공: AyleeZhao 님, 2019년 5월 3일
Dear guest,We are honor of you have a nice experience in this stay,And very appreciate your highly recognition.All of Haytt place staff looking forward your coming again.Warm regards.
8/10 - 좋아요
Peipei
2019년 4월 6일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wifi signal is weak for downloading apps and using LINE AND safari.
No room service
A little far for local attractions. Bad location if you plan to visit the Panda and Loshan Buddha statue in one day.
Other then that. Great place.
Peipei
2019년 4월에 4박 숙박함
답변 제공: AyleeZhao 님, 2019년 5월 3일
Dear guests, Thank you for choosing our hotel and sharing your experience with us. The hotel is located in Chengdu high tech area, the shopping center, restaurants, bars and other facilities all around the hotel, the convention and exhibition center are more than 10 minutes by car, from the city subway station have hotel shuttle; about 20 minutes' drive from the city center. The panda base you mentioned is located in chenghua district, which is an AAAA scenic spot in the far suburbs of Chengdu, about 40-50 minutes' drive from the hotel. The Leshan giant Buddha is located in leshan city, 150 kilometers away from Chengdu. We are look forward to Chengdu next time to explore the Chengdu’s local culture.
6/10 - 괜찮아요
KateG
출장 여행
2019년 4월 5일
좋아요: 직원 및 서비스, 편의 시설/서비스
Very nice and helpful check in staff and housekeeping. The room was cold and heat could not be turned on. Discovered an open window which could only be closed by a maintenance person with a ladder. Small black flying bugs in the room presumably came in through the open window. They did bring a space heater promptly. Checkout staff were pleasant but authoritatively directed me to the wrong airport terminal.
KateG
2019년 4월에 1박 숙박함
답변 제공: AyleeZhao 님, 2019년 4월 30일
Dear guest,Thank you very much for your recognition to the hotel staff. When the staff booked a taxi for you to airport, they may not have told the driver the specific terminal. We are so sorry for the inconvenience caused to you. We will certainly strengthen the training to all staffs. We are look forward to seeing you next time.
10/10 - 훌륭해요
실제 이용하신 고객
2019년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2019년 3월에 1박 숙박함
답변 제공: AyleeZhao 님, 2019년 4월 9일
Dear guest,Thank you for choosing our hotel and give us highly score feedback,We looking forward your coming again.
Dear guests, Many thank you for choosing the Hyatt Place Chengdu Pebble Walk.We are honored to have you here, But we are sorry to trouble you.If you still have questions, Please timely feedback to us.Have a nice day.
10/10 - 훌륭해요
Jessica
2019년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was was great. The service was wonderful. The location was perfect. The hotel is new and does not come up on maps. It was difficult to navigate back to the hotel.
Jessica
2019년 3월에 2박 숙박함
답변 제공: AyleeZhao 님, 2019년 3월 29일
Dear guests, thank you for staying at the hyatt place chengdu pebble walk.The hotel is located in No 669 wanxiang south road,Xiangnanli is a living district With Chengdu real style,When you arrival Xiangnanli then you have arrived hotel.We are very glad to get your favor,We looking forward your next time coming.
Dear guest, Greetings from the hyatt place chengdu pebble wallk.Thank you for your recognition of our laundry service. This is what we should do.Thank you for your feedback. In the future, we will strengthen the skills training of our staff and improve our service quality.I hope you will have a better experience next time when you check in.Warm regards.
10/10 - 훌륭해요
Michael
2019년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Good service. Clean. Only issue was the heater thermostat wouldn’t adjust to the desired temperature
Michael
2019년 3월에 2박 숙박함
답변 제공: AyleeZhao 님, 2019년 3월 31일
Dear Customer,Greetings.It's our honor that you choose our hotel as your accommodation in chengdu.We are appreciate your nice comments,Customer satisfaction is our motivation.We looking forward your next time coming,Sincerely.
10/10 - 훌륭해요
MRC 님, Sharjah, ae
출장 여행, 가족 여행
2019년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my first trip to China and had a wonderful experience in Chengdu. The hotel is located about 15-20 minutes from downtown and the airport. There are restaurants and cafe in the nearby pebble walk which is picturesque and spotless. The hotel staff were professional and friendly. The morning break fast was fresh and the variety was good (try the morning ginger tea).
The city of Chengdu was gorgeous and when I returned to the hotel in the late evening, I felt absolutely at home. I would highly recommend this hotel for any business traveler who needs peace and quiet after a hard days work. There is a nice gym available if you need to get in some cardio during your stay.
MRC
2019년 3월에 3박 숙박함
답변 제공: AyleeZhao 님, 2019년 3월 15일
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk,Here, on behalf of all the staff of the hotel, I would like to thank you for choosing our hotel. Thank you for your recognition and love for us. This is what we should do.As the old saying goesemories., there is bole in the world, and then there is a swift horse.It is because of your support that our strength becomes stronger.The future can be expected, Wish you can have more beautiful memories in our hotel stay.