숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

호라이즌 빌리지 & 리조트 치앙마이 여행 후기

4 out of 5
호라이즌 빌리지 & 리조트 치앙마이
200 Moo 7 Chiang Mai-doi Saket Road, Doi Saket, Chiang Mai

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 97개 이용 후기 중 42개" "
평점 8 - 좋아요. 97개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 97개 이용 후기 중 11개" "
평점 4 - 별로예요. 97개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 97개 이용 후기 중 1개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

HYUNWOONG

좋아요: 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Front Department 님, 2018년 6월 27일
Thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
I don't think I wanna stay this hotel again.
My room smelled so bad. I told them right away when I got the room. What they did was just spaying and turned on AC. Didn't wanna argue because I was really busy tired with my work. And most of them don't speak English. I stayed there for 4days working in the room. Had to order room services and went to restaurant in the hotel. Every time when I ordered food there were some issues. I asked for frid noodle with vegetables saying that I can't have meat. Then they delivered fried noodle with beef and some vegetables in it. Every time when I ordered soup there were ants or small flying insec in it. I told them once then it happened again and again so I gave up talking because it makes me look bad. Looks like I am the person who's making issues. I had no hot water for 4days. The maid opened my room without any nocking.
2017년 7월에 2박 숙박함
Dear Value Guest, Greeting from Horizon Village & Resort. Please accept my deepest apologies for the mistake in regard to the bad smelled in room and misunderstanding about room service ordered. I do apologize for what happened during you stay with us at Horizon Village & Resort. We promise this situation will not occur again in the future and we will retrain our staff about English Skill for all department to avoid any misunderstanding. Best regards, RSVN Dept.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
도심을 좋아하시는 분이 아니라면 괜찮아요 조식은 괜찮았어요 룸컨디션은 사진이랑은 좀 분위기가 다릅니다 주변에 동물원과 정원이 잘 되어 있어서 하루 이틀쯤은 아이들과 함께라면 괜찮아요 하루 두번(오전, 오후) 나이트 바자로 셔틀로 데러다주고 밤에 픽업하러 다시 나와줍니다.

4/10 - 별로예요

이재훈 님, 대한민국,부산

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
너무 멀어요.호라이즌
방도 큰고 좋긴한데 걍 샤워장만 있네요.

10/10 - 훌륭해요

서혜미 님, 방콕

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편안한 분위기, 최상급 품질
호탤 닷 컴에 감사드려요. 좋은 곳 소개해 주셔서. 저의 실수로 예약을 변경 할 수밖에 없었는데 호탤 닷컴 한국지사 직원분의 친절과 섬김으로 무사히 여행할 수 있었습니다. 다시한번 감사드려요. 호텔은 거의 4성급 입니다. 가격에 비해 최상의 서비스를 받을 수 있어여. 호텔 내 정원만 둘러보는데 2시간이 넘게 걸립니다. 그러나 시내 가까이 숙박을 원하시는 경우는 고려해 보아야 할 것 같습니다. 제가 다시 치앙마이 가면 이곳에 더 묶을 예정입니다. 오전 10시에 시내 쪽으로 운행하는 호텔 차량을 이용하여 시내에서 관광하다 저녁 9시 픽업 하는 차 타고 호텔로 돌아오면 될 것 같습니다. 교통편만 잘 생각하면 모든 것이 최상급입니다.

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함

8/10 - 좋아요

???????

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
เงียบสงบ บรรยากาศดีเหมาะที่จะพักผ่อนมากๆ
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great services, and nice location
2022년 9월에 3박 숙박함
답변 제공: Front office Team 님, 2022년 10월 4일
Thank you for your writing a great review. We hope you enjoyed staying with us. Best regards, Front office Team

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back
Great resort with lots of things to do. Unfortunately we where there at low season and not much was open inside for eating or drinking. Nice botanic garden with animals and playground for kids. Ballon adventure Thailand have their office and launch place within the resort.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better food options the premises. Coffee shop alone doesnt cut it.
2022년 8월에 4박 숙박함
답변 제공: Pai 님, 2022년 8월 30일
Dear Karen Thank you for your feedback. We hope you enjoyed staying with usBest regardsFront office Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
room is pretty nice, but service is very poor.
2022년 7월에 2박 숙박함
답변 제공: Pai 님, 2022년 8월 30일
Dear Anonymous Thank you for your feedback. We'd like to apologize for your inconvenience. We're going to improve for the better.Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
室內設計
露台在內面, 奇怪的設計.
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting, lots of gardens. Air conditioning even in the bathrooms. Friendly staff. Delicious breakfast buffet. We had a great stay, just wish we could have stayed longer.
2019년 3월에 3박 숙박함
답변 제공: Satawat S. 님, 2019년 3월 31일
Dear valued guest, We would like to say thank you for your feedback on us. we would take every feedback from you to keep and improve our service getting better and better. Hope you have a pleasant day! Sincerely

10/10 - 훌륭해요

Yiu Man

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and special
The hotel is near a Botanical Garden which is lovely. It is quiet and good to have rest for a short period, with children expecially. But it is away from the city and not good for shopping.
2019년 2월에 2박 숙박함
답변 제공: Satawat S. 님, 2019년 3월 13일
Dear valued guest, Thank you for your feedback with us! On behalf of Horizon Village & Resort, we appreciate your comments and suggestions. According to the resort's location, we would like to apologize for inconvenience. By the way, we have the free shuttle bus service arrangement to the city that guest can contact our staff at the front desk. Thank you once again! Yours sincerely

10/10 - 훌륭해요

Kwok Man Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good!
Very nice place and helpful staff. Thank you Mr. Kim and all of your staff.
2018년 12월에 3박 숙박함
답변 제공: Kim 님, 2019년 1월 20일
Dear Mr. Kwok Man Kevin, Thank you very much for your valued comments. All complementary reviews from our guest are a great, powerful stimuli for our staff, encouranging them to develop the best service for our customer. We do hope you had a pleasant trip home and hope to see you again at a future date. Sincerely Yours, Rachata (Kim) Kamonviravan Front Office Manager

8/10 - 좋아요

J

좋아요: 청결 상태, 객실의 편안함
Location : 4.5, Atmosphere: 4.5 Room 3.8, Staff: 3.4, Food 3.3 All out of 5. As seeing the reviews of other travellers I decide to stay here seeking quiet time and I did get. The place is surrounded by beautiful gardens and really quiet and I was lucky hardly anybody I could see even in the resort though there were people. The Botanical garden next door is also wonderful place to walk round. The reception staff were not so smiling but they were kind enough to help whatever we requested for. I stayed in a room with bathtub. The room looked a bit old but clean. Though veranda was there it was small and no chairs to sit. Food was nothing special or rather not so tasty but okay. There were many items and some of them changed daily. Especially I am disappointed with coffee.
2018년 12월에 2박 숙박함
답변 제공: Kim 님, 2019년 1월 20일
Dear J, Thank you very much for choosing Horizon Village and Resort, Chiang Mai for your recent stay in December last year and taking time to write your Expedia review. Nevertheless we do apologize for lately reply your value comment. We are so sorry to hear that some of our facilities and service were not meet up your expectation (such as our receptionists were not smiling, the condition of room and terrace also Food and Coffee) We have also taken note of your concern regarding the facilities, Staffs, Food, Coffee, Room that you were mentioned. I will pass your comment to our management team for reviewing and improve. Sincerely Yours, Rachata (Kim) Kamonviravan Front Office Manager

10/10 - 훌륭해요

Ubol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent atmosphere with garden and parks
Enjoying to stay at the Horizon, good environment with park, trees, garden with quiet and excellent atmosphere.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We enjoyed the big botanic garden and free ride to tour around the place. However, there was bad smell in the washroom.
2018년 8월에 1박 숙박함
답변 제공: Front Department 님, 2018년 8월 8일
Thank you for your feedback. We will work hard for your comment.

8/10 - 좋아요

CHI HUNG TONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Front Department 님, 2018년 8월 8일
Thank you for your feedback.

8/10 - 좋아요

Marsha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous retreat
We selected this place to 'get away' and that's what we did. Unless you want to pay, you're not getting back to town soon (although the hotel did pick us up and take us back to the railway station for free). It is beautiful as it's set in a botanical garden. The room we were in was a bit old and tired, but had a good bed and once we adjusted to the totally Thai decor, learned to enjoy it. The balcony overlooked some maintenance shed and waterfowl housing so it wasn't too beautiful to gaze on, but I found myself watching the ducks! The pool was almost private as there were few guests and right outside our door. Breakfast was good and varied. If we need to 'escape' again, we'll head here!! Oh, the evening restaurant we thought was very untasty, a surprise in Thailand. We learned to take our lives into our hands and run across the highway to a local shack that served delicious food for 1/3 the price. There were mosquitos so I would suggest taking spray or something. The desk tried to help by giving us some creme in an individual packet, but it didn't help.
2018년 4월에 7박 숙박함
답변 제공: Front Department 님, 2018년 6월 25일
Thanks for staying with us. We appreciate for your feedback!

10/10 - 훌륭해요

Yat Ming 님, 位置雖不在市中心，但有較安靜的居住環境。

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
酒店环境都很不錯，虽然离开市中心有一段距離，行車在二十五分鐘左右，但由于我自驾遊，所以也沒太大的问题，整體感觉不錯。
2018년 5월에 2박 숙박함
답변 제공: Front Department 님, 2018년 6월 27일
we're appreciated for your feedback

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderschöne Hotelanlage. Sehr freundliches Personal.
2018년 4월에 2박 숙박함
답변 제공: Angkhana Saichitnuek 님, 2018년 4월 21일
Dear Value guest, Thank you for your review. We wish to take the great opportunity to service you again. Front Office

8/10 - 좋아요

Ricky 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel, Great
Big Hotel, I rent a bicycle round the zoo, most of animals inside, nice place. 30mins can go to the town
2017년 12월에 2박 숙박함
답변 제공: Angkhana Saichitnuek 님, 2018년 3월 21일
Dear Sir or Madam, Thank you for your review. Hope to take the great opportunity to service you again.

10/10 - 훌륭해요

Marisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My favorite hotel in Thailand
This place was by far our favorite hotel that we stayed at in Thailand. We will always remember it. One of the best parts is their restaurant. Be sure to order one of their fruit shakes. We found out later that these shakes are served everywhere in Thailand but they were never as good as the ones we had here. The grounds are HUGE with a museum, mini zoo, ponds, and different types of gardens. The only downside is that it is far away from Chiang Mai. They have a shuttle that leaves once or twice a day downtown and once or twice to come back but the one in the evening meets around 10pm. One thing we learned in Thailand is that if your hotel is 20-30 minutes away, taxi's really don't like to take you back. Other than that this place was so amazing.
2017년 12월에 2박 숙박함

8/10 - 좋아요

Brokie 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horizon is far from the city of Chiang Mai. It is a quiet and peaceful place. Unless you have your own transport, sightseeing is not convenient at all. The room I was given is very spacious. Shower is hot and water pressure is powerful. There is a gym near the reception. Guests use free of charge but the reception has to be informed ahead. Tweechol Botanic Gardens is just behind the hotel. Guests can go there anytime Free of charge, too.
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Steven 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
有一個不錯的泳池, 酒店的花園大到不能想像, 從未想過酒店裏面有動物園,但房間比想像中細了一點,作為一間度假酒店我覺得已經非常之好
2017년 9월에 2박 숙박함

8/10 - 좋아요

Warwick 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice friendly hotel
We were met at the airport & transported back at the end of our stay. The room was good though the aircon was hard to control as it got too cold during the night & it was too warm to not have air moving so reverted to switching it to air only once we retired. Breakfast was good, the staff went out of their way to meet our dietry problems. However, the evening meal was so slow it took 3/4 of an hour just to get desert which was straight off the menue, we were first seated & nearly last to leave. The afternoon reception staff had trouble understanding my basic english, sorry I do not speak Thai, I did not have this trouble in Singapore or Europe.
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing environment, spacious room, good service
- we arrive the airport in the evening and the hotel provided free pick-up service. They also drove up to the bus terminal after checkout, that's cool. - 30min drive away from town, but they provide free shuttle to night bazaar everyday. Go out at 10:30 or 18:30 and return at 22:00. Its just a mini van with around 10seats. Better to book in advanced. - the resort is very spacious, you can tour around the gardens and mini zoo. The staff can drive u around with a tuk tuk. - we stayed on upper floor at Horizon 3. room is spacious too. But you can hear noise from the neighbors easily, especially when the Chinese tour group go out early in the morning and come back late at night. Quite disturbing. At the last night of our stay, the weird noise from the gecko in the room made us couldnt fall asleep. We called the front desk for help the staff came and caught it very soon. Very much appreciated. - good variety for breakfast, egg station, rice and noodle, sausage, some meat and vegie, toast, fruits and salad. But the restaurants is in an open space with some insects flying around. We didnt touch any food without cover (e.g. fruits). Please put a net to cover that, or prepare it on request. - the other restaurant serves lunch and dinner at affordable price (though it's really cheap to eat at town)

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not for an happy time
TV did not work, ants in the room, People in the lobby not friendly. Ot of musquitos

6/10 - 괜찮아요

Ngai Man

Location and staff service are fair. The breakfast is not good.

10/10 - 훌륭해요

Naatapuns 님, ปทุมธานี/ไทย

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ที่พักผ่อนเหมาะสำคัญคนต้องการใกล้ธรรมชาติ
ห้องพักสะอากดีค่ะ

6/10 - 괜찮아요

Nael

Not bad but out of the way
Lovely surroundings and greenery but the overall facilities never been a 4* resort 3 at a push. Food options poor and nowhere onsite to buy anything like supermarket etc. Ok if staying purely for a conference but 45 mins from old town so if you want to do any temple hoppping or visit site not the place to stay. Staff were pretty grumpy and definitely not used to having kids.

8/10 - 좋아요

Kelly 님, Kuala Lumpur, Malaysia

별로예요: 청결 상태
Isolated hotel with beautiful hotel grounds/garden
Hotel building itself is a little outdated, but hotel grounds are lovely and well-maintained. Nice stay outside the city for 1 or 2nights maximum.

10/10 - 훌륭해요

jlgarcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Natalia 님, Mendoza, Argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel, pool and gardens
This resort is very nice and quiet. Gardens and rooms are beautiful. The breakfast is very complete with a lot of options. We enjoyed our stay here a lot, Chiang Mai has a lot to offer and we'd have stayed a few days more. The only disadvantage is that this hotel is a little far from the city downtown (30 min by car), but we rented hotel+car at a very convenient price.

10/10 - 훌륭해요

GEM 님, Gumi-city in Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best place for the family vacation
It was a good for my healing with the amaizing botanic garden.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit far from down town but absolutely a good place for relaxation . We did enjoy the stay in this resort~

4/10 - 별로예요

RR 님, TOKYO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel for local Thai famlies
Unfriendly to foreigners: No sightseeing information provided Safety rocker's instructions written in only Thai language Not so many staff members speak English So many ants came in my room especially on the bed. The staff did not change my room although I asked them twice

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful expansive resort
Simply wonderful. Humongous grounds. Wonderful petting zoo, lovely pools. Restaurants amazing and so reasonably priced. Really was most impressive.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were all so friendly and helpful. My rollaway bed was broken and they replaced it right away, the staff even brought fruit basket and fresh coconut later on as a kind gesture. Really appreciated it. Loved the huge garden/zoo, we took a tram and it took about 30 minutes to go around the garden. Loved the restaurants and the food was excellent, all organic and no MSG. The breakfast buffet was great. Wi-Fi was great, could be used anywhere in the property. The staff will give you a ride on the golf cart if you need to go anywhere in the property. They had free shuttle from the airport and also to and from night bazaar. A little downside is that the room is a little small and decoration/flooring gives an older feeling. Overall, we had a lovely stay at the hotel. We'll definitely come back again next time.

4/10 - 별로예요

Katya 님, USA

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Disappointing stay
My daughter and I actually moved to a different hotel after 2 nights in Horizon. Though the grounds are beautiful, the place is way below standards. The staff don't speak English and are unable to provide any assistance except hiring a cab to Chiang Mai (30$ round trip!). The food in the only available restaurant is average and the service is poor. Pool chairs are super uncomfortable, so you can't really spend more than 30 minutes at the pool. On top of that there is no bar or even water available in the pool area. There is no lobby lounge, are you kidding me? They provide one free bottle of water a day which is ridiculous in the tropics. Overall my worst experience with hotels.

8/10 - 좋아요

YUK HUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great natural resort
Excellent resort for spending an vacation. It has a huge garden behind where you can explore. Very comfortable hotel though a bit remote if you don't drive.

8/10 - 좋아요

Nga Yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service !
Very nice service .

8/10 - 좋아요

mei shan 님, hong kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
值得再來
地點離市中心比較遠，最近食店自駕也要15分鐘，泳池很好，單車徑及動物園很大很清潔，還有園內觀光車遊覽及接駁車到租單車處，很適合小朋友

8/10 - 좋아요

P.Thongsak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at the hotel with a good time walking through the well decorated in the botanic garden there.

10/10 - 훌륭해요

poling 님, 香港

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
因為地點偏遠，可以將所有入住客人都清楚介紹餐牌項目、自助餐。
可以寧靜環境欣賞園境，酒店餐廳食物不貴、好味，員工有禮貌，清潔服務員體貼一些客人，快些執房會更好。因為我住三天，希望早餐時間回房時能夠執好更完美。

10/10 - 훌륭해요

Wing Ki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함