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힐튼 가든 인 레이크포리스트 메타와 여행 후기

3 out of 5
힐튼 가든 인 레이크포리스트 메타와
26225 North Riverwoods Boulevard, Lake Forest, IL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 642개" "
평점 8 - 좋아요. 1001개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 63개" "
평점 4 - 별로예요. 1001개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 11개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

hee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 3박 숙박함
답변 제공: CE 님, 2021년 6월 25일
Thank you for this outstanding rating of our hotel! We truly appreciate you staying with us!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property with congenial staff! We will stay there again!
2024년 3월에 3박 숙박함
답변 제공: Lou 님, 2024년 3월 13일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hilton at its best, ultra clean, friendly staff
2024년 2월에 3박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 3월 13일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

6/10 - 괜찮아요

Alexa

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
nice hotel but our room needed repairs and maintenance done. not a big deal
2023년 11월에 2박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
I would like to extend our sincerest appreciation for providing feedback from your recent stay.I have reviewed the comments you left and would like to offer my heartfelt apologies for the inconvenience. Additionally, I will be immediately sharing your comments so we can improve our guest experience. It will be our pleasure to make sure your needs are fully met moving forward. If you have any further thoughts or questions, I am at your service.

10/10 - 훌륭해요

Evan M 님, Dubuque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 1월에 1박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service

8/10 - 좋아요

Lashants

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked how nice the staff was and what I didn’t like is that there wasn’t hand soap but it was already because we used the bar soap that was available.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ashley

2024년 1월에 2박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the service at the front desk and Kim who works at bar is the BEST!! We’ll probably be back there again because of her.
2024년 1월에 3박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. It was heartwarming to read the comments you left, and this will bring much joy as we share it with our team. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jimmy Allen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. Everyone was extra nice and went out of their way to ensure our stay was perfect. Special shoutout to Barbara who went above and beyond.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

kim

2024년 1월에 1박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Jamie

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Warren 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Late arrival. Very accommodating.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Christian

2024년 1월에 2박 숙박함
답변 제공: Lou DeMarchi 님, 2024년 2월 7일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service

10/10 - 훌륭해요

Jamillia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Matches the Cost
Modern hotel - very clean. Comfortable bed, bed linen, furniture. Friendly staff. Selected because close to my son and his family. Decent price. Not very close to any restaurants, bars, entertainment, shopping though. Cable TV channel guide room chart, and on the television, not accurate. Shower soap bottle dispenser empty. One guest in the hotel had a barking dog in their room (barked long enough to be a pain).
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Timothy 님, Neenah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always great!

10/10 - 훌륭해요

Don

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sound suppression
The only complaint I have is that the highway noise is very loud. We stayed in room 422, and the noise was so loud, I checked to see if someone left the window open.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Adrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Nicholas Lovelle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staf and accommodations were superb. Close to shopping and naval base. One hour drive to Chicago.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Paul Anthony 님, Cambridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Gary 님, Howards Grove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alison 님, Rochester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good beds, helpful staff
2023년 11월에 1박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

10/10 - 훌륭해요

Gustavo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is incredibly friendly. The hotel is clean. Excellent choice. Breakfast buffet is great. Coffee is available 24/7. Not bad at all!
2023년 11월에 4박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 20일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

8/10 - 좋아요

Mahaveer py

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very attentive and friendly.
2023년 11월에 3박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 17일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

10/10 - 훌륭해요

bertha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 17일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the Hotel was wonderful except for the beds and the pillows. The beds were very hard and uncomfortable. The pillows were to small.
2023년 11월에 3박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 14일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Olander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and welcoming environment- Staff professional and engaging-
2023년 11월에 2박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 14일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

10/10 - 훌륭해요

AVEREY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 14일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

4/10 - 별로예요

Rodolfo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Room not sound proof to the outside,
2023년 11월에 2박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 12일
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 - 좋아요

Lyphelicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Try to over charge for following nights
2023년 11월에 1박 숙박함
답변 제공: CE 님, 2023년 11월 10일
Thank you for taking the time to rate our hotel. I am not sure what you mean by over charge. If you can please clarify, I would be happy to look into it for you.

10/10 - 훌륭해요

JC

2023년 11월에 1박 숙박함
답변 제공: CE 님, 2023년 11월 9일
Thank you for taking the time to rate our hotel. We hope for you to stay with us again soon.

10/10 - 훌륭해요

Casey 님, Clarksville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Niki was awesome! We were there for our sons Basic training Navy graduation and I would definitely recommend anyone to stay there.
2023년 11월에 2박 숙박함
답변 제공: CE 님, 2023년 11월 6일
Thank you for staying with us.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property and great service
I enjoyed this property it was clean and comfortable. The staff was very helpful!
2023년 11월에 3박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 5일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

8/10 - 좋아요

Odalis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: CE 님, 2023년 11월 6일
Thank you for staying with us.

10/10 - 훌륭해요

Kathleen 님, Lake Forest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: CE 님, 2023년 11월 4일
Thank you for taking a moment to rate our property. We hope you stay with us again soon.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: CE 님, 2023년 11월 2일
Thank you for taking the time to rate our property. We hope you stay with us again soon.

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Stay
Hotel was very clean, hot tub & pool, nice work out area, HUGE lobby to play cards. Comfortable beds & very close to tons of shopping! Would absolutely stay here again
2023년 10월에 2박 숙박함
답변 제공: cec 님, 2023년 10월 30일
Thank you for taking the time to review our property and staying with us. We are happy to know that you enjoyed your stay. Hope that you come back soon.

8/10 - 좋아요

Erin

2023년 10월에 3박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 14일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly. Kitchen area waitress took our large order even tho they closed in ten minutes..
2023년 10월에 3박 숙박함
답변 제공: ce 님, 2023년 10월 25일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Lynn

2023년 10월에 1박 숙박함
답변 제공: Hilton Garden Inn 님, 2023년 11월 14일
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 - 좋아요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick and easy. Place is very nice.
2023년 10월에 1박 숙박함
답변 제공: FOM 님, 2023년 10월 23일
Thank you for choosing to stay with us. We hope you stay with us again soon.

8/10 - 좋아요

Lyndsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: CE 님, 2023년 10월 23일
Thank you for taking a moment to rate our property. We hope you stay with us again soon.

10/10 - 훌륭해요

Nancy 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check-in, clean, pool although small (like most hotels), but the best was the little restaurant with a fairly large variety of food. I was grateful after a tiring flight to be able to get a good meal in the hotel. Kudos!
2023년 10월에 1박 숙박함
답변 제공: Ce 님, 2023년 10월 20일
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!