There are lots of negative reviews on this hotel and as someone who has stayed at a lot of different places in Chicago, I'd say this one is pretty middle of the road. There's a mini fridge and a coffee maker in the room. Vending on site. The woman who checked me in was very professional and informative and was able to suggest good places to eat nearby. The night door attendants were cheerful and helpful. You do have to use your key card to access your floor, and to use the electricity as well. This puts some people off, but it's something I've seen before at other hotels in the area and I rather like it. There is no tub, so I hope you like showers. Although the bathroom and room in general were very clean, I did sort of feel like I should have had shower shoes for the shower. It was reminiscent of my high school pool showers. I didn't use the shampoo or lotion provided in the bathroom, but the lotion had been previously used and was over half empty. That was kinda janky. Beds are firm and there were only two pillows that aren't very plush provided in my queen bed, so if you're a pillow person you might want to bring an extra with you. I rated the Jaslin 3 stars as it is quite bare bones. However, if you're attending an event at Radius or at the Convention Center, it's very convenient, clean, and competitively priced.