โ+ : friendly and helpful staffs, welcoming atmosphere, great location, fully equipped kitchen, wonderful common area including codatsu, clean bedroom and shower room and good roommates.
I miss their codatsu!
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โWe had an incredible experience at The Sense Fuji from start to finish. The staff met us at the train station with cold water and lavender-scented oshibori towels in the shuttle, setting the tone for a thoughtful and relaxing stay. Upon arrival, we were greeted with drinks and even got to roast marshmallowsโsuch a fun touch! Our room was completely private with a stunning view of Mt. Fuji. The private dinners and breakfasts were absolutely exceptional, and the staff went above and beyond to...
โThe room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him...
โThe location is somewhat remote but there are 2 convenience stores right close to the road, even walkable. The entrance of the hotel is somehow quite narrow but even novice driver would be able to pass it. The kind and old lady helped the check-in and it was easy. I booked 2 rooms for myself and my parents and they are quite different in terms of design. Unlike my concern as its price was quite good, everything was perfect, spacious room, clean, large bathrooms, snacks and cookies, microwaves,...
"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that.
Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "
