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모텔 6 실러 파크, 일리노이 - 시카고 오헤어 여행 후기

2 out of 5
모텔 6 실러 파크, 일리노이 - 시카고 오헤어
9408 Lawrence Avenue, I-90 at Kennedy Expwy, Exit 79-A S., Schiller Park, IL

이용 후기

6.4
평점 10 - 훌륭해요. 1043개 이용 후기 중 273개" "
평점 8 - 좋아요. 1043개 이용 후기 중 204개" "
평점 6 - 괜찮아요. 1043개 이용 후기 중 167개" "
평점 4 - 별로예요. 1043개 이용 후기 중 156개" "
평점 2 - 너무 별로예요. 1043개 이용 후기 중 243개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jinho

2022년 7월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2022년 8월 24일
Hi Jinho,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 - 너무 별로예요

Junhee

치안이나 보안이 취약하고 시설도 좋지 않음.
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 25일
안녕하세요 여행자님, 이용에 불편을 드려 죄송하며, 이용에 불편을 드려 죄송합니다. 귀하의 경험을 개선할 수 있는 기회가 되기를 바랍니다. 다시 방문해 주세요. Maz K. #Team6

8/10 - 좋아요

Wonsang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 1박 숙박함

6/10 - 괜찮아요

ayla

연인과의 여행
별로예요: 청결 상태
It needs to be deep cleaned
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Jonalyn

not clean.. door broken
2024년 5월에 1박 숙박함

4/10 - 별로예요

Deborah

가족 여행
The planes are noticeable. The room was not clean.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Nicholas

출장 여행
별로예요: 청결 상태
-staff was polite -room was dirty -shower head barely worked -not enough toilet paper -the room next to me was loud and had woman coming in and out -noisy all night.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Kayla

단체 여행
좋아요: 직원 및 서비스
Fair price and good staff
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The tv’s don’t work the entire stay and the room wasn’t clean properly
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Roxana 님, Melrose Park

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom door had a hole. The curtains were hanging broken from one side. Not a nice place to stay.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kristal

가족 여행
좋아요: 직원 및 서비스
Property old and run down. Rooms had a really bad musty smell. Staff was nice and pleasant. Cheap and convenient for one night stay.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a delight
2024년 5월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

4/10 - 별로예요

Kelly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

4/10 - 별로예요

Elizabeth

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only interacted with front desk and they were very nice. But the hotel itself is really run down. I was put in one of the older units and there were stains and damage everywhere. The bathroom light didnt even work and i had to complain twice to get it fixed because maintenance didn't show up. The bathroom itself didn't have any bottom wall siding trim and it made me feel very uncomfortable being in there with holes big enough for mice to get through. The walls of the units are so thin i could hear everyone near my unit. And there is constant the sound of planes as we are so near the airport so don't think you will get any sleep.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Brooklyn

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Veryyy small for nearly $100 per night. No pool or hot tub or free breakfast. We didn’t even stay the night. Went to a Country Inn and Suites with a pool, hot tub, free breakfast and wonderful size room for only $40 more than motel 6. The area felt very unfriendly. So noisy, didn’t realize it was sooo close to O’hare. Early check in fee was waved if I gave them a five star review.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Casandra

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Ishmael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay. Staff was very understanding and welcoming
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Aleksandre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 4박 숙박함

4/10 - 별로예요

Nicholas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When I arrived, everything was fine when I got to the room, the lights would not turn on there was missing lightbulbs, the bathroom was dirty, the TV had a big black line down the center, when I brought it to the staffs attention, I was told that there was a 15 minute grace period for me to change rooms, if it wasn’t for me, getting upset and telling them that I just paid over $100 for my room they would’ve kept me in the same room
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hi NicholasThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 - 너무 별로예요

Omar

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and smelling
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hi Omar,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

Diana

Muy sucio un olor feo
2024년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hola Diana,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

2/10 - 너무 별로예요

Erika

별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 23일
Hi Erika, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 - 괜찮아요

Brayan

좋아요: 편의 시설/서비스
Está bien para pasar la noche, solo que el baño estaba un poco deteriorado y sucio, además salían muchas cucarachas pequeñas de la mesa y el lavamanos
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hola Brayan¡Gracias por tus comentarios! Brindar una experiencia de primer nivel a los huéspedes es siempre nuestro objetivo y estamos comprometidos a mejorar.Esperamos verte pronto!Lilith#Equipo6

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staff the management is very professional, it’s like a second home away from home . I love coming here , especially with my current situation on being homeless . They make me feel like I’m a house guest .
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hi AnthonyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 - 괜찮아요

manoj

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 23일
Hi Manoj, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 - 너무 별로예요

Arileny

연인과의 여행
The layout was unique but unfortunately I got a room next to a room where the customers inside were smoking marijuana. It doesn’t bother me if I just pass by but while sleeping, and someone who doesn’t smoke, couldn’t sleep much
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 22일
Hi Arileny,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Adam

2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 23일
Hi Adam, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad stay
2024년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 15일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

Aleksandre

좋아요: 청결 상태
Good
2024년 4월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 15일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Randy

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Diana C.

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

lawrence

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Chelsea

The area was not safe
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Chelsea,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Vinay

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Carol

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 10일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Joseph

단체 여행
별로예요: 숙박 시설 상태 및 시설
The property was not cleaned properly and the lights were burned to a point we weren’t able to use the washroom
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Joseph,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Khaled

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Khaled,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 - 훌륭해요

lawrence

2024년 4월에 2박 숙박함

8/10 - 좋아요

Fatima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 10일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

luiz 님, Pompano Beach

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not good checkout
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Gabriel

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I didn’t like,that I killed four cockroaches,and the tv kept turning on in the middle of the night, I did let the front desk know about this,but they told me if I didn’t have any source to show them,that they can’t do nothing,so I was very upset.i would like some sorts of compensation,because it was very difficult to sleep peacefully at night with my wife !!! It got to the point that had to manually disconnect the tv plug,so I could get some sorts of sleep !!!!
2024년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Gabriel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 - 좋아요

Ana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Ana,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 - 별로예요

jason

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll start with the good, super convenient access to bus stops to get to the train for transportation all over and fantastic people with great attitudes work there. Every thing else was awful. First and foremost, the noise from the planes overhead! Forget about sleeping. All the rooms were no smoking from what I saw but you can clearly smell old cigarettes in the room and then it will creep in from surrounding rooms through walls and cracks as well. Facility is very dated and falling apart. Desperately needed repairs. I don’t even want to get started on the stains all over the walls and surfaces, found spots of blood, water stains and unmentionables all over; I was legitimately scared to walk around shoeless. The bed appeared to be clean but I did not want to pull off the covers to check and be disappointed. I did end up getting some sort of reaction to whatever they use to clean the linens. To top it off, there was no speak or mention of room service while I was gone for the day. For the same price, I could have stayed downtown at a much much nicer hotel with better accommodations. I do regret my booking here and hope others stay away.
2024년 4월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 1일
Hi Jason, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 - 훌륭해요

Volodymyr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 3일
Hi Volodymyr,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Steven

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s big
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 1일
Hi Steven, Thank you for the 5-star rating!Natalie #Team6

4/10 - 별로예요

Fontaine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Morning staff for extended wasn't helpful
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 1일
Hi Fontaine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 - 별로예요

Fontaine

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wanted to extend a day and receptionist gave a hassle which led to early check out
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 1일
Hi Fontaine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 - 괜찮아요

sebastian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Corroding infrastructure in and around the building
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 24일
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6