When I checked in, the associate at the front desk was rude when talking me about the security deposit, in case something is broken during our stay. I told her how do you know whether something was broken during my stay or before me? She responded that the room was already inspected. I asked her to inspect the room together, she declined.
As I walked out, I told her I needed more towel. When I came back at 11 PM, there was no extra towels. The next day, I left hopping that my room will be serviced. I came back in the night and found it was not. That is when front desk told me that guest have to come to front desk and ask towels to take to their rooms, and that per their policy the next housekeeping service for my room was Monday ( I checked in Friday.) The guy pointed at notice on the Front desk window, which I did not read because I am not supposed to be reading all the paper I see stuck on wall. They can also tell guests all these upon check in.
The hallway and the elevator smell cigarette like and at the point that the smell stick to your clothes. This was the worse thing during my stay (I was in non smoking room and did not smell anything in my room-which was good.)