외관
예약 가능 여부 확인

윌도프 애스토리아 시카고 여행 후기

5 out of 5
윌도프 애스토리아 시카고
11 E. Walton Street, Chicago, IL

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 785개" "
평점 8 - 좋아요. 1002개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 45개" "
평점 4 - 별로예요. 1002개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 24개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

IPIXEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Judson, Asst. Director of Guest Experience 님, 2023년 4월 25일
Thank you, IPIXEL, for such an exceptional review! We are so glad we were able to make such an impact on your time in Chicago. We look forward to welcoming your return and raising the bar ever higher!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!!!
Great!

10/10 - 훌륭해요

Ericka

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything! The hotel & hospitality are the best!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

JOSEPH 님, SPOTSYLVANIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and very attentive to our needs. Our waiters in the Brass Tack were both very personable and a pleasure to converse with. Great food too!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Casandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite was excellent I highly recommend it was amazing I truly enjoyed everything!!!
2024년 5월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 5월 21일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 5월 21일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Constance

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
"My solo staycation at the Waldorf Astoria was an absolute delight. From the moment I arrived, I felt welcomed and at ease. The staff, especially Deandre, went above and beyond to ensure my stay was nothing short of exceptional. The luxury of not feeling rushed during checkout allowed me to truly relax and enjoy every moment. I cannot wait to return to this exquisite hotel for another unforgettable experience. A heartfelt thank you to the entire team for their outstanding service." - Ms. Harper
2024년 5월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 5월 20일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 5월 20일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

SHANNON

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing and beautiful hotel top tier customer service.
2024년 4월에 4박 숙박함
답변 제공: C.Moore 님, 2024년 4월 22일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Alyssa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service! Shoutout to Angel & Antonio!
2024년 4월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 4월 16일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 4월 16일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Lucero

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 4월 15일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 - 좋아요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 4월 2일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very professional and friendly staff. Excellent location!
2024년 3월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 4월 2일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Artin

2024년 1월에 4박 숙박함
답변 제공: C.Moore 님, 2024년 3월 22일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

chris

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Everything
2024년 3월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 3월 20일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Todd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always amazing!
2024년 3월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 3월 18일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Melissa A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean! All staff were very friendly and attentive!
2024년 3월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 3월 18일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Eleni 님, Caucasian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Immaculate facility, immaculate service, great area, extremely satisfied and we will definetely be back! We arrived at 9am, and without even asking they accommodated us in our room. Great hotel don’t hesitate to book. It’s really, worth the money
2024년 3월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 3월 17일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again

10/10 - 훌륭해요

markel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Erin the massage therapist best ever. I’ve had 50 massages and that was the best. Excellent staff all around. I will be back for sure. Highly recommend.
2024년 3월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 3월 17일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Phillip Gregory

연인과의 여행
좋아요: 편의 시설/서비스
Very nice hotel, great staff. Will be back!
2024년 2월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 3월 6일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great staff! Beautiful room, but the drawers in the room are in bad shape. Some don’t close all the way a few kept coming off the track. Overall a great stay.
2024년 3월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 3월 6일
Thanks for sharing your feedback. We’re sorry about the experience you had with your dresser drawer. It was an uncommon instance, and we’ll do better in the future. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

SHEILA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 3월 6일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Jordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safety, staff was great. This hotel takes care of the guest.
2024년 2월에 6박 숙박함
답변 제공: C.Moore 님, 2024년 3월 6일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Erik 님, Madison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the place to stay in Chicago!! 5 stars ⭐️
2024년 2월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 2월 27일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

eddie

좋아요: 숙박 시설 상태 및 시설
Loved it , just recommend a bar in the shower for elderly folks to hold on to
2024년 2월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 2월 27일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is so friendly and accommodating always going above and beyond to make your stay a five star experience from the doorman to the front desk to the spa and room service!!
2024년 2월에 2박 숙박함
답변 제공: C.Moore 님, 2024년 2월 27일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 27일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

roberta

출장 여행
좋아요: 편의 시설/서비스
Amazing!
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 23일
Thank you, Roberta, for such a stellar review! We look forward to hosting you again soon!

10/10 - 훌륭해요

Anabel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were greeted with a smile and we got upgraded when they found out it was our anniversary. Everything was clean and we enjoyed our stay. We will be back
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 23일
Thank you, Anabel! We are so pleased you enjoyed your stay with us and look forward to seeing you again soon.

8/10 - 좋아요

Haejin

2024년 2월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 3월 22일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything to be honest…. Over night parking is a bit much.. but what the heck
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Dante

2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon.

8/10 - 좋아요

COLLEEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large spacious suites
Very spacious suites and bathrooms with fireplace and balcony. Comfortable beds, but lacking in charging and sound amenities for the modern traveler. Staff is amazing. Spa massages were great but at $100.00 over other spa rates, I'd advise taking full advantage of the spa amenities. Valet parking is over $80.00 fyi, but hotel does offer rides locally which is a nice touch.
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. Feedback like this does assist us in aligning with all expectations and your words have been heard. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overpriced but very clean.
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
We appreciate you sharing your experience with us and other travelers and do take these words to heart. This is an excellent opportunity to review our pricing with our offerings and competitors while offering a truly unique experience. We look forward to any opportunity to welcome you back!

10/10 - 훌륭해요

jenna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. We took our mom overnight for a staycation for her 70th bday. They brought her a bear and balloon to our room which was kind. The room itself was nice but the couch cushions and walls had stains. I upgraded the room and had extra taxes added on that I wasn’t expecting. Convenient location and close to everything
2024년 2월에 1박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. Your feedback is noted and I do regret falling below expectations, but glad to hear it did not detract from the overall experience. We look forward to hosting you again at your next opportunity.

10/10 - 훌륭해요

hyun jung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, service
2024년 2월에 2박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2024년 2월 19일
Thank you for such a kind review! We appreciate you sharing your experience with us and other travelers. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

jason

2024년 1월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 3월 22일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Frieda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 - 좋아요

Lara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Scott 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the parking situation all over chicago is abhorant better to uber
2024년 1월에 4박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

8/10 - 좋아요

WENDY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay and will definitely return when visiting Chicago again.
2023년 12월에 3박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Trey

2023년 12월에 1박 숙박함
답변 제공: C.Moore 님, 2024년 2월 4일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2023년 12월 20일
Thank you for such stellar marks, Matthew! We are glad to hear that you enjoyed your time with us and we can't wait to welcome you back again.

10/10 - 훌륭해요

Ellie 님, Holiday

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2023년 12월에 2박 숙박함
답변 제공: Judson, Guest Relations Manager 님, 2023년 12월 20일
Thank you, Ellie, for such high praise! We appreciate your feedback and we are quite pleased to see you enjoyed your time with us!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Waldorf Astoria was in a great location, convenient for shopping and dining. The rooms were large and comfortable, and the staff was helpful and friendly.
2023년 11월에 2박 숙박함
답변 제공: C.Moore 님, 2023년 11월 19일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.

10/10 - 훌륭해요

Toni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfection
If there was ever a perfect hotel the Waldorf Astoria is it.
2023년 11월에 1박 숙박함
답변 제공: C.Moore 님, 2023년 11월 12일
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.