โI don't recommend this hotel. Arriving around 19:30, which was not outrageously late, the room we were assigned was a room accessible for the handicapped. The problem was that the staff did not give any account of this before we found it out with all the luggage in front of the door. The floor plan of the room is a little different, which was not really convenient for us. Asking for the change, the first thing the same personnel told me was that we had already used the room so it was "dirty",...
โMy stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didnโt get put through. I donโt know much about technology so I donโt know what happened so Iโm writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a...
โThe staff was kind, inviting and prompt. Breakfast has quite a large variety, compared to othere nearby hotels. Omelette and oatmeal was especially good! The bathroom and kitchen were well eqipped. Holyyoke mall, Target, and Bestbuy are located in 5 less than 5 minute drive.
Nice place to stay again!โ
