야외 수영장
예약 가능 여부 확인

모텔 6 치노, 캘리포니아 - 로스앤젤레스 에어리어 여행 후기

2 out of 5
모텔 6 치노, 캘리포니아 - 로스앤젤레스 에어리어
12266 Central Avenue, Chino, CA

이용 후기

6.4
평점 10 - 훌륭해요. 1011개 이용 후기 중 286개" "
평점 8 - 좋아요. 1011개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 142개" "
평점 4 - 별로예요. 1011개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 270개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ivan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Amara

2024년 3월에 1박 숙박함

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Peter

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employee at the check in counter was friendly and great. But thats about it. The first room was dirty and smelled like cigarettes. The second room we moved to smelled musky and was dirty. Floor was dirty, found pubic hair on the bed as well as some sort of small fruit fly looking thing. Weird random red paint on the wall, curtains were damaged. Not worth staying here.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Drew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Drew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Drew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 star
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Yesenia

2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Yesenia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1)Room - When we walked it the room was super small, we barely fit. When we tried using the sink the water started licking a lot from underneath. There was not hand soap or shampoo left for us to use. (I have stayed at other Motel 6 and they have always provided shampoos and hand soap). We waited for room service to knock on our door or at least see someone to help us while cleaning the other rooms but never saw anyone. Outside - There was dog poop and trash all over. They never emptied the trash cans over the weekend. Someone started cutting the grass super early on Saturday. THIS HAS BEEN THE WORST EXPERIENCE EVER.!!!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Ashley

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Would stay here again very friendly staff and quiet
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 6일
Hi Joe,Thank you for the perfect rating!! Maz K.#Team6

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the money. Clean room. Good bed and TV.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Cristina

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was gross. Sheets dirty and torn. Shower, floor, vanity, night stand and dresser extremely filthy and a lamp bulb was out which made the room dark because it was in a main point of the room.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Elizabeth

반려동물 동반 여행
별로예요: 청결 상태
Smelly and musty
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here is very friendly & helpful.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Maritsa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we got there the staff were okay. When we went in the room it was dirty, it looked like they didn’t sweat, there was no microwave, nor pool, it was review that it was clean and a nice spot to stay and a pool. The first night there was people staying in there van next to our car and they were arguing the whole night. And then the past nights we stayed there as well.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Maritsa,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 - 훌륭해요

Morena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gracias
2024년 4월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Morena, Thank you for the 5-star rating!Natalie #Team6

2/10 - 너무 별로예요

Derryck

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was dog hair cat hair and other people's hair all over my room. The area where the t v is had ketchup stains on the counter that I had to clean off myself. The shower was dirty. The toilet had dirt on the seat. The sink was broken. I had to clean white stuff off the counter in the bathroom. The sheets looked like someone had slept in them before I did. the cops were there looking for somebody when I checked in. The window in my room would not fully shut. Overall this was the nastiest and worst motel six i've ever seen. I've stayed at Motel 6 properties from here all the way to Washington DC. And this one was by far the most unsanitary motel6 I've ever seen.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Derryck, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 - 훌륭해요

Vanessa

2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Vanessa

좋아요: 편의 시설/서비스
Has a refrigerator my stay was good, but pool was always close besides that very calm
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Vanessa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 3일
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 3일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were people loitering everywhere when I went to get my room assignment since it wasn’t ready when I went to check in. There were 6 cop cars in the driveway and I didn’t feel safe staying there. The front desk was empty for 20 minutes and then when the lady finally came back I said I didn’t feel safe and wanted a refund she said nope it’s after 6pm and that’s when your stay starts, no refund. I never signed anything or received a key. Don’t waste your money here.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 23일
Hi Jessica,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 - 훌륭해요

Joe

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 19일
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Lorena

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Un poco viejas las instalaciones
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hola Lorena,Gracias por tu calificación, por favor danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Lilith#Equipo6

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We used this motel while at Winternationals, Pomona Rceway as it was a short drive away. It was just somewhere to sleep and shower. The motel was what we expected basic and clean. Having laundry facilities was also a bonus for us. There are shops and restaurants next to it. Highly recommend the Chinese, you can eat in or takeaway and portions are huge and very reasonably priced.
2024년 3월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Elaine, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 - 너무 별로예요

Kayla

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged us an extra $200 saying we needed to call and let them know we’d be there 24 hours in advance. I reserved the room over two months ago so why would I need to call and make sure they would know I’m still coming.. not to mention the popcorn in the bed, hair on the floor, vomit on the floor, a dirty condom in the bathtub. When I asked to speak to a manager I was told “she won’t be here until Monday but she won’t do anything for you either” when we asked for a new room she told one of the cleaning ladies to go and check if our room was actually dirty because she thought we were lying. Terrible experience. Will never stay at this location again.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Kayla,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 - 좋아요

Jessica

2024년 3월에 1박 숙박함

4/10 - 별로예요

Steve

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I liked that it is pet friendly(have 2 cats) Bad parts were no frig in room, electric outlets were few and not working(bathroom sink) cracked shower head. Reported issues,but nothing done.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Aman

Good service
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 21일
Hi Carmen, Thank you for the 5-star rating!Natalie #Team6

4/10 - 별로예요

Rodrigo

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Branden

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There were stains on the sheets, hair and dust in the lights and walls and bed side table.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Branden,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is allways clean and front dest is supper nice to there guests.
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Anita,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Lizett

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was filthy. The toilet was stained and there was hair all over the toilet . There was no toilet paper. And we never got our room serviced or cleaned the entire weekend we were there. I had reserved the whole weekend , had I have known how filthy this place was I would of never booked. After we complained all they did was transfer us to a different room which was also dirty. Expedia couldn’t help us cause the hotel didn’t do transfers . I didn’t even want my money back. All I wanted was a transfer to a different city or the room to be cleaned. But none of that was an option apparently. A refund was an option but it would take 7 to 10 business to receive/ and I don’t have the money to spend on a different hotel nor wait for a refund. So I had no choice but to stay there. Never again . I hope this saves someone the headache
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Lizett, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 - 너무 별로예요

Elijah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was a homeless person living in my room. Had to wait until they could book me another room. Originally booked a single Queen but because of the situation they booked me a room with double beds. Very uncomfortable and shady stay
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Elijah,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

Carolyn

출장 여행
NO HEAT, AND NO OTHER ROOM AND NO DISCOUNT
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Carolyn, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 - 괜찮아요

Antwanette

좋아요: 청결 상태, 직원 및 서비스
Staff was nice.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Antwanette, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie#Team6

10/10 - 훌륭해요

Aisha

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager adalid is amazing and runs a safe and quiet motel I love all the staff and the house keepers the rooms are very clean Thanks to housekeeper wene shes amazing very sweet and a hard worker -Aisha Roberts
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Aisha,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 8일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Rudy B.

연인과의 여행
좋아요: 청결 상태
Door insulation sealer allowed wind to blow thru all nite
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Rudy,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La señorita que me hizo el check in fue muy amable, en rodo momento desde que llegue.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hola Julio,Gracias por reconocer el gran servicio brindado por nuestro personal. Esperamos verte pronto, ¡Viajes Seguros!Lilith#Equipo6

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The wall were rotten, the curtains had old food stuck on them, the towels were so old and scratchy the floors were dirty and the room smelled like mildew! The mattress felt like cardboard the AC didn’t work and there were shady people in upstairs room in and out all night. Not to mention that I had to get a “disabled room because no other room were available even though I booked I booked days before and confirmed a regular room. To top it off there was a man who had a barking German shepherd in his room. Will NEVER stay there again.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi MariaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 - 훌륭해요

Juan

좋아요: 숙박 시설 상태 및 시설
Tubs need to be cleaned better
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Juan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for shopping/breakfast Denny's and Starbucks coffee shops within walking distance.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Richard,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 - 훌륭해요

Gaby

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attendant Laura T. always very welcoming. She makes sure to accommodate us in every special requests we have. Adalí professional but empathetic persona is what makes pur stay comfortable. These two are really the main reason why we have Chino as our go to. Thank you for ypur time and patience at every stay.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Gaby,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6