Chitose, Sapporo hotel rooms at the Best Western

"The hotel staffs were helpful and polite. The check-in and check-out were quick and hassle-free. The lobby was nice and pleasant. The toilet at the lobby was very clean. The hotel location was good, near to Odori station, just opposite Sapporo Tower, near to Odori Park. There was a lot of shopping, including the underground area connecting Odori station to Sapporo station. The room was clean and comfortable. The bed and pillow were comfortable. Kettle, cups, tea and coffee were available. The toilet was clean and the basic amenities were provided."

"Basic room and mostly out of the flight path of loud jets. Comfortable beds and nice free buffet. Friendly staff and of course it’s all about convenience this isn’t a normal hotel experience. "

"We had a great time staying in Cross Hotel Sapporo, very comfortable stay. Excellent Customer Service., we will choose this hotel again, when we visit Sapporo next time."

"Good, over 2 nights that the staff give us upgrades. "

"Hotel location was excellent, right at the Exit door from train station. Susukino area have plenty of good foods. Room is clean and facilities is great. The only area for improvement is breakfast. Food selection is the same everyday, one young staff cooking at Chef Kitchen area is not friendly, very strict and he make his own rules, wagyu beef rice bowl should serve with 3 beef slice but this Young chef only serve 1 slice. Please change the food selection everyday, completely plain if foods is the same everyday "

"Men’s spa’s clothes change room was little bit stinky but totally good."

"Great room, incredible breakfast buffet, excellent staff and location. Rate this a 6 star!"

"The receptionist is very friendly and accommodating. They accidentally reserved a smoking room for us instead of a non smoking room and they were very honest that it was their mistake and very apologetic about it. They even offered to give us free breakfast vouchers"

"Spacious room with affordable pricing. Parking was convenient and close to subway. Safe and quiet place"