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“It is whitin walking distance of shops and restaurants ”

“The best bit about this hotel was the fabulous restaurant staff. So friendly and chatty. Great food too. The spa was lovely too. Clean, nice facilities. Hotel is in a great location for sightseeing. Will most definitely be returning ”

“Great stay...went for the Great North Run and not disappointed. Only thing I'd say was the room service was cold but the hotel was very busy at the time.”

“Thank you for housekeeper. Always clean room”

“Hotel swimming pool was awful. Dirty shower location and also pool condition. Also pool guide lady was no sense of service. Hotel can't get 4 star grade. Very old and also breakfast was unexpectable why I pay that money.”

“Felt safe and comfortable. A little dated decor wise, but very clean and had a relaxing and enjoyable stay. The cafe/bar restaurant was good and the quorn burger was delicious! :) ”

“From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and...

“No fan or AC and as it had been a warm day, we had to sleep with window open. We then experienced the noise from aircraft taking off.”