Dear Valued guest,Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa & Convention as your holiday destination in Bogor. We are very delighted to learn that you enjoy the time you spent while staying with us and can certainly relate to the to the many wonderful moments you created.Our team takes great pride in presenting guests with memorable resort experiences and I will surely share your positive review with our staff members that I'm sure they will feel pride and further motivated.Sincerely,Gilles TressensGeneral Manager

Dear Min Jeong,Thank you for taking the time to review and mark us with excellent rating. I am very happy to know that you really enjoyed the experience at our resort.Your appreciation means a lot for us, to motivate us further in providing the best experience to you.Sincerely,Gilles TressensGeneral Manager

Dear Pak CHUNGHO,Thank you for taking time to review Pullman CiawiGreat and delighted to see that you enjoy the stay.We look forward to welcome you soon.Kind regards

Dear Mr. Park, Thank you very much for taking the time to post a review about your visit at Pullman Ciawi Vimala Hills. It is regret to learn that we could not fulfil your expectation during your visit at our resort. Highly appreciate to share us more detail about your stay experience in order us to improve our service quality. Again, thank you very much and it is our hope to welcoming you again and serve you better in the future. Sincerely,

Dear Mr Donghyun, Tank you for taking time to comment about our resort. We truly appreciate the consideration and thank you so much. This is a great motivation to continue to improve. We look forward to wlecome you soon. Kind regards

Dear Valued Guest, Thank you very much for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. We do regret to learn the uncomfortable experience you have encountered during your stay. Related to room upgrade, allow me to explain based on your reservation. You reserved two different room types during your stay with us on 22-24 January 2022 with reservation in Deluxe Garden Access on the first night, and second night in Deluxe room, which is in lower category. Our team tried to provide the same level category for your second night, in hope to make your stay wonderfully consistence by upgrading to Deluxe Garden Access. However, we regret to hear that this was not the case for you. Regarding your belongings did not deliver properly, I have taken immediate action to speak with the Department Heads concerned related to the displeasing situation you have came across, and with so much regret I express my sincere apologies. Nevertheless, we hope you still enjoyed our Deluxe Pool Access room as we prepared for you and Family during your second night, in view of the fact that it is our aim to provide all guests with the most pleasant atmosphere during their stay and to strive excellence service. Thank you once again for your review, as it is valuable for us to evaluate the points you have noted and we certainly hope that you will reconsider staying with us in the future. Sincerely,

Dear Valued Guest, First of all, thank you for choosing our resort as your holiday destination. Furthermore, we do appreciate you taking the time to share your experience with us after your stay, and am delighted to hear that you were impressed by our property. I will personally share your feedback to relative department to further motivated them, Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely

Dear Yongtaek, Thank you very much for taking the time to post and leaving us a great rating. I am happy to know that you had a great experience and look forward to welcoming you again at our resort. Sincerely,

Dear Jin Sae on, Thank you for taking time to comment on your stay. I am happy to learn that you enjoyed your stay at our resort, Villa and amazed with the view. We look forward to welcoming you and your family back soon. Kind regards,

Dear Mr. Dong Phil, Thank you very much for taking the time to write a review about your stay experience at Pullman Ciawi Vimala Hills. I am happy to learn that you had an enjoyable stay at our resort. Your comment about the food has been noted and will work together with the team to improve it. Again, thank you very much and look forward to welcoming you again in the near future. Kind Regards,

Dear Mr Seunghoon, Thank you for your comment. I truly apologize for your stay which did not meet your expectation. I will review it with my team and adress it immediately. We hope you give us the opportunity to demiosntrate our level of service for your next visit. Kind regards

Dear Guest, Please accept my deepest apologies if your stay was not your your expectation. Thank you for commenting about your stay. Despite being on high occupancy, I believe we would have allocate and offer another room when incident occured, as you may have contacted our duty manager Truly to hear about that matter. We will ensure to recontrol better the room and bathtub unit. Hopefully you may give us the opportunity to demonstrate a better level of service for your next visit, and we still look forward to welcome you.

Dear Guest, We are all truly delighted to hear about your stay at Pullman Ciawi. Thank you for mentioning Pak Adito at restaurant. Look forward to welcome you again

Dear Han Jun, Thank you for sharing your comments. Truly delighted that the whole family enjoy the stay. Look forward to welcome you again for your next trip to Ciawi. Kind regards from the team

Dear Taeuk, Thank you for rating our property after your stay. Wishing you a great day ahead and look forward to welcome you back at Ciawi. Best regards

Dear UCK, Thank you for sahring your comment on our property. Delighted to see you enjoy the stay. We all look forward to welcome you again for your next trip to Ciawi, Kind regards

Dear Guest, Thank you for your great comment. We look forward to welcome you back in the near future. Please stay safe. Kind regards from the team

Dear Changshin, Thank you for sharing your comment. All the team and myself are truly delighted you enjoy your stay at Pullman Ciawi. We look forward to welcome you back for your next trip in Ciawi. Please stay safe, Kind regards

Dear Guest, Thank you for rating your experience at our hotel. We look to welcome you back soon in the near future. Kind regards

Dear Guest, Thank you for taking the time to post a review. We are delighted to know that you enjoyed your visit and look forward to see you again soon. Kind regards Gilles Tressens General Manager

Dear Guest, Delighted to see you enjoy your stay. Loo forward to welcome you back Best regards

Dear Mitsuhiro, Thank you for letting us know your staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention and I am very pleased to received your exceptional rating on you recent visit with us!My team and I look forward to welcoming you back in the future,Best regards,

Dear Yoshihiro, Thank you for letting us know your staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention and I am very pleased to received your exceptional rating on you recent visit with us!My team and I look forward to welcoming you back in the future,Best regards,

Dear Our Valued Guest,Thank you for letting us know your staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention and I am very pleased to received your exceptional rating on you recent visit with us!My team and I look forward to welcoming you back in the future,

Dear Jonathan,Thank you for taking the time to review your stay with us at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are sorry to hear that your villa had issues with the WIFI and phone. We understand how frustrating this can be and would like to apologize for any inconveniences caused.At Pullman Ciawi Vimala Hills Resort Spa & Convention, we strive to provide our guests with an enjoyable experience that will make them feel at home during their stay. Unfortunately, it seems that we have not achieved this on this occasion and for this we apologize. We are always looking for ways to improve our services and guest experience, and we appreciate your feedback as it helps us to identify areas where we can do better in the future. Again, thank you for taking the time to share your experience and constructive feedback with us, as it is highly valued by all of us here at Pullman Ciawi Vimala Hills Resort Spa & Convention. Your sincerely,Gilles Tressens General Manager

Dear Our Valued Guest, Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.My team and I look forward to having you with us again with another wonderful experience.Sincerely,Gilles TressensGeneral Manager

Dear Lhaksmita, Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.My team and I look forward to having you with us again with another wonderful experience.Sincerely,Gilles TressensGeneral Manager

Dear Our Valued Guest, Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.My team and I look forward to having you with us again with another wonderful experience.Sincerely,Gilles TressensGeneral Manager

Dear Matiz,Thank you for taking the time to review and mark us with excellent rating. I am very happy to know that you really enjoyed the experience at our resort.Your appreciation means a lot for us, to motivate us further in providing the best experience to you.Sincerely,Gilles TressensGeneral Manager

Dear Christian, Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa & Convention as your holiday destination in Bogor. We are very delighted to learn that you enjoy the time you spent while staying with us and can certainly relate to the to the many wonderful moments you created, especially with our extensive facilities and myriad of fun activities. Thank you again for your kind words regarding your recent stay with us. Our team takes great pride in presenting guests with memorable resort experiences and I will surely share your positive review with our staff members that I'm sure they will feel pride and further motivated. Sincerely, Gilles Tressens General Manager

Dear Guest,Thank you for taking time to share your comments. Delighted to see you enjoy the Pullman Ciawi stay.Look forward to welcome you back for your next trip at puncak area.Kind regards from the whole team

Dear Sylvan Ramadanel,Thank you for sharing your comment on your stay at Pullman Ciawi. We look forward to welcome in the near future and will improve definitly our level of service.Kind regards

Dear KAI SIAN,Thank you for your kind comment.Great and delighted to see that you enjoy the resort.We look forward to welcome you soon.Kind regards

Dear Mr Takashi, thank you for visiting Pullman Ciawi during your visit in Puncak area. We are delighted to see you have enjoyed the stay and we will work on improving our guest services.Kind regards

Dear Pak Sugiarto, Thank you soo much for your kind comment. The team is delighted that you enjoy your stay and we look forward to welcome you back for your next trip in Ciawi. Kind regards

Dear Valued Guest, Thank you for taking time to share your thought about your stay at Pullman Ciawi. We are truly delighted that you did enjoy your stay. We look forward to welcome you back for your next journey on the Land of Pasundan. Best regards from Pullman team.

Dear Bapak Eko, First and foremost, thank you for selecting our resort as your holiday destination in Bogor and I am glad to know that you had such a memorable time while staying with us. We greatly appreciate the time you took to share your feedback. However, We regret to hear your check-out process was lengthy due to your credit card transaction. Thank you for bringing this up to our awareness and will follow up with the departments related to handle this with the urgency it deserves. We hope this singular concern not unshadowned you to come again to feel better experience, we look forward to welcome you back home. Sincerely,

Dear Bapak Hartantyo Seto, Thank you very much for taking the time to post and leaving us a great rating. I am happy to know that you had a great experience and look forward to welcoming you again at our resort. Sincerely,

Dear Valued guest, Thank you very much for taking the time to post and leaving us a great rating. I am happy to know that you had a great experience and look forward to welcoming you again at our resort. Best regards

Dear Pak Suffendy, Thank you for taking time to comment on your stay. Truly delighted that you enjoy our Pullman facilities. Look forward to welcome you back soon for you to enjoy Ciawi. Kind regards

Dear Elly, Thank you for taking time to share your thought about your stay at Pullman Ciawi. We are truly delighted that you did enjoy your stay. We look forward to welcome you back for your next journey at Pucnak. Best regards from Pullman team

Dear Jeongho, Thank you for your kind comment about Pullman Ciawi. It is a great pleasure to hear that you had great time during your stay. We will welcome you back and hope to make more grest memories. Stay healthy and best regards

Dear Guest, Thank you for sharing your comment about our property. Sorry to see that not all went as expected and you rate us on 3 out of 5. We will continue and work to improve our service and look forward to welcome you back one day. Kind regards

Dear Valued Guest, Thank you for taking the time to review and mark us with excellent rating. I am very happy to know that you really enjoyed the experience at our resort. Thanks again and I hope you will visit us again for a more enjoyable experience.

Dear Valued Guest, Thank you for choosing our resort as your holiday destination. Regarding our legendary hospitality, I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. However we are apologize for any inconvenience during your stay, . I will share your feedback with the team so that we ensure that our service is consistently at the high levels on which we pride ourselves. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay. Sincerely,