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힐튼 가든 인 신시내티 블루 애쉬 여행 후기

3 out of 5
힐튼 가든 인 신시내티 블루 애쉬
5300 Cornell Rd, Cincinnati, OH

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 688개 이용 후기 중 374개" "
평점 8 - 좋아요. 688개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 688개 이용 후기 중 77개" "
평점 4 - 별로예요. 688개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 688개 이용 후기 중 23개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Seong Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They tried to tell me I did not have a reservation. They had to find me a room. They acted like this was a total inconvenience. Staff was not nice. They wanted me to pay for a complementary breakfast so I said I would rather go to Chick-Fil-A then pay for cereal that should be free. We were never greeted by any staff. Even at the check in the manager was rude and yelled we are working on it when we were quietly standing waiting for our room. I drove 8 hours for crappy service and room.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Frank

좋아요: 청결 상태
This hotel is safe and quiet. Front desk staff should be trained on proper interactions with guest. Especially, use of the words "Thank You"
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Thank for staying at the Hilton Garden Inn Blue Ash. I appreciate your comments as I will certainly follow up with the responsible parties for improvement action. We are happy to have served you and look forward to seeing you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

darcy 님, Cincinnati

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
gREAT
2024년 4월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 10일
We appreciate your kind words concerning your recent stay at the Hilton Garden Inn Blue Ash! Thank you for staying and we hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

darcy 님, Cincinnati

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GReat
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Hello and thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash. Enjoy the springtime weather and we hope to see you again soon!Best Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

darcy 님, Cincinnati

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
special thanks to the manger David , and the employees Bennie,Michelle,Sonny & Nick
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Hello and thank you for staying at the Hilton Garden Inn Blue Ash. We appreciate being able to serve you and look forward to doing so again in the future.Sincerely,David BowlesGeneral Manager

6/10 - 괜찮아요

Traci

연인과의 여행
좋아요: 직원 및 서비스
I did not like the outdated TVs, and how none of the channels correlated with the TV guide… when you want to just relax in the room and watch TV it’s impossible when you cannot get to the channels that you were looking for…
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Good afternoon, Thank you for sharing your remarks from your recent visit to the Hilton Garden Inn Blue Ash. I apologhize for the shortcomings and will share your comments with my leadership team for improvement action.Thank you again, we appreciate having the opportunity to serve you!Sincerely,David BowlesGeneral Manager

8/10 - 좋아요

darcy 님, Cincinnati

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Hello and thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

darcy 님, Cincinnati

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet clean
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Hello and thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We truly enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Jean Elie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Hello and thank you for your positive comments from your recent visit to the Hilton Garden Inn Blue Ash! We really enjoyed serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

4/10 - 별로예요

Destiny

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Wouldn’t allow me to use Cash at the restaurant or to purchase snacks.
2024년 3월에 1박 숙박함
답변 제공: HGI 님, 2024년 4월 6일
Hello Destiny,Thank you for your comments. We apprewciate your remarks and apologize for the inconvenience. On the day in question, the hotel received several large bills and regretfully the bank had not opened yet for us to run to get change. We normally do accept cash however for security reasons, we do not keep significent quantities on hand. I truly apologize for the inconvenience.Hilton Garden Inn Blue Ash

8/10 - 좋아요

Jan David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice property and good location. Toilet paper roll in bathroom is poorly located. The temperature would not go below 72. The shower grab bar is in the wrong place. Water pressure in the shower is poor. TV: the stations are all mixed up. You asked.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Hello and thank you for your comments from your recent stay at the Hilton Garden Inn Blue Ash! I have brought your comments to my leadership team for immediate improvement action. I am so sorry for the inconveniences this caused. We did however enjoy serving you and hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff,very clean,the only thing is breakfast isn’t free.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Good morning and thank you for staying at the Hilton Garden Inn Blue Ash! We were happy to have served you and look forward to seeing you again in the future.Sincerery,David BowlesGeneral Manager

4/10 - 별로예요

Kristina

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
The location was quiet and conveniently located but lacking in other areas....no towels, no tissues in room, parts of room were not cleaned.
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 18일
Good morning,Thank you for staying at the Hilton Garden Inn Blue Ash.I'm sorry to learn that your stay was not as you planned. I have brought your comments to the attention of my leadership team for immediate improvement action.I again apologize and hope we have the opportunity to serve you again in the future.Sincerely,Hilton Garden Inn Blue Ash

10/10 - 훌륭해요

Hernan 님, Upper Arlington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect hotel!
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Hello and thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate your positive remarks and hope to serve you again soon in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

orit 님, Sherman Oaks

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Good morning and thank you for the positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We were happy to have served you and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Debbie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were awesome .
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Hello and thank you for staying and posting a positive review from your recent visit to the Hilton Garden Inn Blue Ash! We appreciate you selecting our hotel and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Good afternoon and thank you for your recent positive review from your stay at the Hilton Garden Inn Blue Ash! We appreciate you selecting this Hilton hotel and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for your positive comments regarding your recent stay at the Hilton Garden Inn Blue Ash Ohio. We appreciate you sharing and look forward to serving you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate your positive comments and hope to see you again soon!David BowlesGeneral Manager

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No problems
Nice room
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
We appreciate you staying at the Hilton Garden Inn Blue Ash and hope to see you again soon!Best Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

JOCELYN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash! We are happy to have served you and hope to do so in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Kari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
This hotel was quiet and very clean. We had breakfast and Rob was having to prepare the food and also work the floor as a server. He was very pleasant and easy going. He handled it all with class.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 16일
Thank you for both staying at the Hilton Garden Inn Blue Ash and for your positive comments regarding your stay! I'll be sure to pass my appreciation along to Chef Rob. He's a valued asset to our hotel! Happy holidays, we hope to see you again soon!Sincerely,David BowlesGeneral Manager

6/10 - 괜찮아요

Bobby

2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 28일
Thank you for your recent review while staying at the Hilton Garden Inn Blue Ash. We appreciate you staying and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Patti C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly staff. Nice stay here.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 13일
Good morning and thank you for staying at the Hilton Garden Inn Blue Ash! We appreciate you selecting this Hilton hotel and hope to see you again soon!Happy holidays!David BowlesGeneral Manager

10/10 - 훌륭해요

Scholastica

Very good
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 4일
Thank you very much for staying at the Hilton Garden Inn Blue Ash! We appreciate having you and hope to see you again in the future.Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and bed was comfy.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Hello and thank you for staying at the Hilton Garden Inn Blue Ash. It was our pleasure serving you and we hope to see you again soon!Yours in Hospitality,David BowlesGeneral Manager

10/10 - 훌륭해요

Sheri

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 21일
Thank you for recently staying at the Hilton Garden Inn Blue Ash. We appreciate serving you and look forward to seeing you again in the future!Warm Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
No breakfast included, no smoking area out of rain, lights from outside shine through windows/curtains didn’t block
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Good morning and thank you for your recent review of the Hilton Garden Inn Blue Ash. There is an umbrella covered patio area adjacent to the front lobby which is suitable for smoking purposes. I apologize if this was not more clearly marked. Thank you for bringing these shortcomings to our attention. We hope to serve you again in the future!Sincerely,David BowlesGeneral Manager

2/10 - 너무 별로예요

Pamela

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 8일
Good morning and thank you for sharing your comments regarding your recent visit. I will pass along your comments to the hotel leadership team for improvement action.We apologize that we did not meet your expectations and hope to have a future opportunity to serve you.Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff super helpful getting us 2 connected rooms for my elderly mother
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 4일
Hello and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash! We appreciate you selecting our hotel and look forward to serving you again in the future!Warm regards,David BowlesGeneral Manager

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Good afternoon and thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash!We are happy to have served you and hope to see you again in the future!Best Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

Britani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely gorgeous property. Was much better than we expected. The food cooked by Robb was amazing. Great service. Very friendly. We will be back.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 10일
Hello and thank you for your positive remarks from your recent visit to the Hilton Garden Inn Blue Ash! It was our pleasure to serve you and we hope to see you back again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Terri

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for your review from your recent stay at the Hilton Garden Inn Blue Ash! We appreciate your kind remarks and look forward to serving you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Hello and thank you for your recent review from staying at the Hilton Garden Inn Blue Ash. We truly enjoyed serving you and hope to see you again in the future!Sincerely,David BowlesGeneral Manager

8/10 - 좋아요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Road trip
The place was a nice place to stay with a bar. The charge for a breakfast buffet was disappointing. There were very few tv channel to select from. If your a sports game no ESPN or Disney affiliated channels or CBS sports or Fox sports. They have Spectrum cable. The shower was not good as far as water pressure.the staff was very friendly.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 4일
Good afternoon,Thank you for your recent "road trip" review of the Hilton Garden Inn Blue Ash! We appreciate you staying and hope to see you again soon.Best regards,David BowlesGeneral Manager

8/10 - 좋아요

Lya Wesley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn’t turn the air down in my room. It was a chilly night!
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 2일
Hello and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash.I am sorry you found your room to be chilly. Please be assured we will check your former room to be sure the ventilation system is working properly.We appreciate you staying with us and welcome you back in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Timberlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love how quiet the property is, slept in easily!
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 2일
Good afternoon,Thank you for your positive remarks from your recent stay at the Hilton Garden Inn Blue Ash. We are happy to have served you and hope to see you again soon!Warm Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

Timberlin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and the staff very helpful.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 2일
Thank you for your recent review while staying at the Hilton Garden Inn Blue Ash! We appreciate you staying with us and look forward to serving you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good. Just an overnight stay. Not enough time to sample the amenities. The overnight front desk person was extremely helpful when I returned late and my card wouldn't work in the locked door. I think it should be checked. Then when I got to my room the card key would not work. She made me another. Great customer service.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 31일
Good afternoon,Thank you for your recent comments from your stay at the Hilton Garden Inn Blue Ash!We enjoyed serving you and look forward to seeing you again in the future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Robin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay. The room was clean, everything was well kept. The staff were very nice and the complimentary coffee was really good! The area seemed safe and quiet, I would stay here again!
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 29일
Good evening,Thank you for your positive comments from your recent stay at the Hilton Garden Inn Blue Ash. We are happy you enjoyed yourself and we welcome a future opportunity to be of service to you!Sincerely,David BowlesGeneral Manager

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel-better staff training
Front desk attendant not very personable. Asked how many keys to the room, told me to put my credit card in for payment and that was it. Didn’t tell me my room #, so I looked on the card he gave me and didn’t tell me there was an extra charge added for incidentals(not the normal $50 charge, there’s is based on a percentage ??) Did not know they offered breakfast(at an extra fee) until we saw guests eating the next morning when we left. Did not give us any information on pool or hours. Needs to be better trained on customer service and relaying information to guests.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 25일
Thank you for your comments from your stay at the Hilton Garden Inn Blue Ash. I'll be sure to convey your comments to the team at our upcoming Front Office meeting being held this week. I appreciate your feedback as it absolutely helps us to improve our operation. We hope to see you again soon!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Darin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Friendliness and professionalism.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 21일
Good afternoon,Thank you for the positive remarks that you shared concerning your recent stay at the Hilton Garden Inn Blue Ash! I will pass along your remarks to the team, and we hope to have the opportunity to serve you again in the future!Warm Regards,David BowlesGeneral Manager

10/10 - 훌륭해요

Abigail B

2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 21일
Good morning and thank you for your positive review from your recent stay at the Hilton Garden Inn Blue Ash! We really appreciated the opportunity to serve you and look forward to doing so again in the future!Sincerely,David BowlesGeneral Manager

2/10 - 너무 별로예요

Nathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fire alarms that went off all night on my 2nd night. When i asked they said someone was smoking. That meant i had to pay for the hotels and the persons that kept me from needed sleep.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 18일
Hello,Thank you for your comments concerning your recent stay at the Hilton Garden Inn Blue Ash.I am terribly sorry that the fire alarm interrupted your sleep. The individual found to be smoking was immediately asked to leave the hotel. We are committed to providing you with a safe and restful night's sleep however it is occasionally very difficult to manage the actions of all other guests.Thank you again for sharing your comments. Should your future travels find you in the Blue Ash area, we welcome another chance to be of service to you.Sincerely,David BowlesGeneral Manager

8/10 - 좋아요

Mandeep

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 10일
Good morning!Thank you for the positive review from your recent stay at the Hilton Garden Inn Blue Ash! We really appreciate you staying and hope to see you again in the future!Warm Regards,David BowlesGeneral Manager

6/10 - 괜찮아요

Denise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what you would expect from a Hilton.
Bathroom shower could use a good cleaning. Looked moldy in the corners. Coffee maker did not work.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 18일
Good afternoon,Thank you for your comments concerning your recent stay at the Hilton Garden Inn Blue Ash.I am sorry for the comments you shared and please be assured that I have shared these with my leadership team for immediate improvement action.We appreciate you staying and appreciate your comments as these help us to improve our operation. Should your future travels find you in the Blue Ash area, we once again welcome the opportunity to be of service to you.Sincerely,David BowlesGeneral Manager

4/10 - 별로예요

Lorani

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 31일
Hello and thank you for sharing your comments from your recent stay at the Hilton Garden Inn Blue Ash.I have passed along your comments to my management team for immediate improvement action.Thank you for sharing and we hope to see you on your next visit to the area.Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Hagen

좋아요: 편의 시설/서비스
Both of the front of house staff were very friendly. Steve made me feel welcome upon arrival and genuinely made me feel like he values his guests. The woman who checked me out was also quite personable. I regret that I did not get her name as she also was fantastic. It’s nice when people can in a brief interaction make you feel good about a place.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 12일
Good morning!Thank you for your recent review of your stay at the Hilton Garden Inn Blue Ash. We appreciate you staying with us and hope to see you back in the near future!Sincerely,David BowlesGeneral Manager

10/10 - 훌륭해요

Ethan

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 25일
Good morning and thank you for your positive comments regarding your recent stay! We enjoyed serving you and look forward to seeing you again in the future.Best Regards,David BowlesGeneral Manager