STAFF: Very friendly, enthusiastic, and willing to help.
PRICE: Reasonable
LOCATION: You will need a car to get to anywhwere from the hotel.
CLEAN: The swimming pool was filthy so were many of the common areas. A real let down.
This location was easy to get to. Parking was easy as well as its proximity to the childrenโs hospital. The room we had was very accessible and clean!
This is a very nice hotel right next to Children's Hospital and within walking distance to Mt Adams and Cincinnati Playhouse and Art Museum. Front desk all super friendly and helpful. No on site dining but very easy to get to Mt Adams for so many dining options. . It was quiet with the exception of some highway noise from time to time. Beds are comfy and rooms are spacious.
The staff was friendly, quick and very helpful. The evening cocktail bar was a nice surprise and the breakfast area was clean, comfortable and there was a pretty good variety of options for breakfast. The pool area was well maintained and clean as well. My room was excellent, with a very comfortable bed, and such a wonderful shower! Springhill Suites were already one of my favorite brands to stay with. This location only makes me like them even more!
I recommend this hotel as a safe clean place to stay. The staff was friendly and polite. I only had one minor gripe. Housekeeping missed our room one day. It could have been because we slept late with a do not disturb sign in the door, but even after we left in the afternoon, no one came to take out our trash. This was a minor glitch, as everyone and everything else was vey nice. I will definitely stay at this place in the future, should the need arise.
The property had a great breakfast buffet, IMO. I also liked the atmosphere of the lobby, where you can sit and enjoy your coffee, or hang out with family.