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"Perfect location. Times Square, broadway, 5th Ave and Central Park were all within walking distance. There is a subway access right outside of the hotel. Clean, quiet and kind/helpful staff. "

"Joey is the sweetest "

"Great friendly staff. Nice room. AC struggled a bit during the day "

"Love the central location. Close to Penn Station for all trains. Walking distance to Times Square, as well as to the High Line at Hudson Yards. Security at the entrance to the elevators is a plus. The Tic Toc 24 hr restaurant is not only convenient but has great food."

"Staff are amazing and rooms were very clean. Would definitely recommend and stay here again!"

"My stay at Hard Rock Hotel New York was phenomenal! The musician-themed floor and room, adorned with vibrant decor honoring music legends, created an immersive, unforgettable vibe. The room was spotlessly clean, with fresh, comfortable bedding that ensured a restful night. Breakfast at Sessions was a highlight, featuring a delightful menu with the standout avocado toast. The daily rotating fresh fruit selection added a vibrant, refreshing touch. The staff’s customer service was exceptional—warm, attentive, and always accommodating. Highly recommend this rockstar experience!"

"Room was good size for the area. People were nice. Location was awesome. View was great. Ice maker worked. No complaints."

"The guy at the frnt desk are so friendly, specially Juan C. who help me so much with my registration, because I have a little problem with me credit card and he is very patient with me. I appreciate so much."

"Fabulous stay with top knot j customer service! It was such a convenient location and very safe area."