The building and grounds are pretty and well maintained. The rooms were clean. There are lots of family-friendly amenities. There is no elevator and there are lots of stairs, which is not advertised on the website, and is problematic for guests with disabilities. Most frustrating was that when this issue was raised, the staff were not helpful in resolving it. They kept blaming the 3rd party agency through which we booked, saying “don’t shoot the messenger,” and they made no attempt to fix the problem, resulting in a disabled woman having to battle with several flights of stairs repeatedly.