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드루리 플라자 호텔 클리블랜드 다운타운 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 2050개 이용 후기 중 1623개" "
평점 8 - 좋아요. 2050개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 2050개 이용 후기 중 73개" "
평점 4 - 별로예요. 2050개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 2050개 이용 후기 중 30개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sunghak

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Seungduck

2021년 11월에 1박 숙박함

8/10 - 좋아요

Melissa

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
This was a beautiful hotel. The architecture was outstanding. However, the room smelled as though something had died in it. My husband and I both kept getting whiffs of a dead mouse type smell. We were told the valet parking was included in the price of the room only to be charged an additional $80 for 2 days of valet parking. And when we called because we needed towels, we waited 30 mins and had to call again. But the rest was nice.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central location, cool building
2024년 4월에 2박 숙박함

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast and happy hour everyday snacks available really don't need to buy dinner because it's served between 5:30 and 7:00 daily.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful upscale hotel. Super clean, friendly staff. Their evening Happy Hour meals was wonderful!!!!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lindsey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to attractions and great food at the hotel.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Debra

연인과의 여행
We liked the spaciousness of the rooms. The on site breakfast and evening meal was helpful. The Valet, dining and housekeeping were extremely friendly and helpful. Cons: Staff checking us in was not helpful in explaining parking, dining, location of room etc. basically just handed us our room keys. She immediately went to the next person. Two days of the four we were there the food was cold. Pulled pork was served twice in the four days. Would benefit from more variety in main courses. Shower floor in room was slimey. Was a fall risk for some due to being slippery.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Melissa

좋아요: 청결 상태
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Charity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed with the restaurant
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

William 님, Groveland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and helpful staff at front desk, in housekeeping and in dining areas. Especially loved the hot tub (large, hot and incredible jets) and the happy hour amenities. I would highly recommend this property for business or pleasure.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sandy 님, Fort Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close and convenient to downtown
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sascha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was withiut a doubt the nicest hotel ive ever stayed at. Great amenities. Clean. Safe. Convenient.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
When we arrived at the 3pm check in time, we were notified that our room was not available, and wouldn’t be for another hour. One of the managers gave me attitude when I asked for compensation for their mistake and told me she couldn’t do anything because we booked through a third party. After 45 minutes sitting in the lobby, they had a room available. Another manager gave us drink vouchers for the restaurant bar and sent a room comp certificate for a future stay. Overall should have been handled much better by staff. Otherwise was a fine hotel. Valet was great.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Ben, Sharme, and Caden were especially kind. The parking garage keeper on Saturday was a true gentleman.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great minus the noise. The hotel echos a lot and we could hear everything going on.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in a great location with exceptional, friendly staff. The room was quiet and we never had to wait for an elevator. The breakfast and Take Five food/drink offerings were plentiful and delicious.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Andres

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a delightful stay at this hotel, which proved to be a wonderful choice for my family. My son was particularly thrilled with the pool, spending a lot of time and fun in the water. What set this place apart for us was the complimentary meals provided; both breakfast and dinner were included, which was a pleasant surprise and greatly appreciated. The addition of free drinks added a nice touch to our dining experience. And let's not forget the popcorn – a fun snack that we all enjoyed! We're already looking forward to our next visit to Cleveland, and there's no doubt that we'll choose to stay here again. Highly recommended for families looking for a comfortable and accommodating place to stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 편의 시설/서비스
What stood out to me was the exceptional quality of the staff. They were, without exception, friendly, knowledgeable, helpful…could not have been better. The building itself was unique and comfortable. We will without doubt seek out Drury Plaza Hotels in our future travels.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Keith 님, WASHINGTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is centrally located alongside a memorial plaza and easy walking from the airport train line. Very walkable neighborhood with many beat by restaurant options, plus PM drinks breakfast included at the hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Marylou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Zdzislaw

I didn’t know there is no parking Only valet which cost additional 37 bucks
2024년 4월에 1박 숙박함

8/10 - 좋아요

Annesley 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming historic building that used to be a municipal Board of Education headquarters. Lots of marble! Terrific location in downtown Cleveland, walkable to both ballparks, the Rock&Roll Hall of Fame, and many dining options. Hot free breakfast every morning, and a free happy hour with “dinner” every evening make this popular with families. Rooms are large, comfortable and clean although I don’t love the decor (kind of dark). We were on the “quiet floor” but because of the occasion (eclipse) there were kids running and screaming in the hallways which was annoying but at least stopped at night. Very friendly and helpful staff.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is nice, the staff was amazing and the room was totally fine. The only complaint... when the bathroom door was open and the AC would kick on fumes from what I assume were the shower drain would engulf the room. My wife spent most of a night telling me how bad I smelled before we figured it out.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
O
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Conveniently located to everything! Great food package!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Roman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice building and friendly staff
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kimberly 님, Goshen

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how the hotel is fairly clean compared to other hotels. I didn’t like the parking situation or the lack of help the desk person and valet was.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kickback surprised! Didn’t know free snacks and free drinks! Breakfast was also available but hoping it’s at least till 103o or 1045 am. Too short for breakfast buffet
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Aaron

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

McKenzie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel, we walk around all day and if we need our vehicle valet will get it for us.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jayme

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel and staff were excellent, except one very rude woman Saturday morning behind the front desk. I gave this a 3 because the whole hallway smelled like marijuana and we were approached by a severely stoned guy to smoke weed with him as we were trying to getting to our room. He was not removed or moved to a new floor. Also, the breakfast and dinner included were so crowded. And we knew many were off the street and not guests of the hotel. Same with pool and spa. Couldn’t get near it as so many people walking in wearing coats and had belongings in backpacks clued us that they weren’t guests either. Yes you need an elevator room card to access pool but it appeared that either staff was letting in friends or one person had a room there but literally let all of their friends in to use the services of free meals and pool/spa. Absolutely NOT acceptable. The hotel needs a better system to monitor amenities because dinners and pool area were absolutely horrendous. If this hotel charged 120 a night I wouldn’t say a word. But for 300 a night, I do NOT expect to have amenities overrun buy non paying people coming in off the street. Also, valet did their best but two shifts including checkout only had one person working. It’s a beautiful hotel and very friendly and kind staff. But it needs better management and enforcement of no loitering.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent! We loved Happy Hour!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean , staff was polite and helpful, hot tub was a little dirty but the pool was clean. Good food at the teachers lounge and really enjoyed breakfast as well. Over all we enjoyed our stay and will be back soon!
2024년 3월에 2박 숙박함

8/10 - 좋아요

Joseph 님, Pittsburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Gorgeous building to begin with! Check-in was easy and simple. Beautiful lobby with west-facing light coming in made it especially pretty. Upon entry into our room, we were stunned by the high vaulted ceilings, large windows and size of our room. The pool and hot tub were adequate though I am not sure where we were supposed to shower before hand (our room?) The evening drinks/dinner reception and breakfast times were very well stocked and the staff were kind and attentive. Lots of options of food and drink for our needs, though lots of unhealthy options prevailed but we were able to find a few healthy options like salad, fresh fruit, oatmeal and vegetables. We had great sleep as it seemed quite quiet and did not hear much noise at night beyond a door or two in the morning opening in the hall. Lots of parking options around the hotel and close to the Rock and Roll Hall of Fame and sports venues. We would gladly stay at another Drury hotel in the future.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful, the historical building is well kept, and the rooms are clean and well suitable. The only downside was the toddler who hit the floor and continued to run around at 7:30 this morning.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Justice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Marilen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kinda outdated but well maintained.
2024년 3월에 1박 숙박함