We appreciate the feedback, JEONGSUB. We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Dear Choonsuk, thank you for sharing the fantastic rating about your experience at Residence Inn Cleveland Downtown. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Steve Rudolph, General Manager

Thank you for the 4-star rating, Molly!It's great your time at Residence Inn Cleveland Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

Tracy, thank you for your glowing review of Residence Inn Cleveland Downtown! We're thrilled that our fantastic location near Progressive Field and the Jack Casino added value to your stay. We strive to provide an experience that exceeds expectations and your feedback suggests we've accomplished that. Looking forward to your next visit.

Cathy, it's wonderful to know that you found the suite at Residence Inn Cleveland Downtown comfortable and satisfying, and that our hot breakfast and convenient location added value to your stay. We've taken note of your feedback regarding the bathroom size for our further improvements. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

Pete, it seems like your stay with us had some highs and lows. Your approval of our central location and friendly team members is appreciated. We are committed to customer satisfaction and taken note of your comments about the condition of furnishings and stocked kitchenette supplies. Customer feedback helps us improve so it is greatly appreciated. Thank you for taking the time to share your experience.

Sharida, it's regrettable to hear of your recent experience regarding the cleanliness of one of your bedrooms and bathroom. Ensuring our rooms are immaculate is of utmost importance and we apologize for any shortcomings. We are looking into your concerns as part of our continuous improvement efforts. Thank you for sharing your feedback from your stay.

Kevin, it's fantastic to hear that Residence Inn Cleveland Downtown's convenient location met your needs for attending basketball matches. Our team members greatly appreciate your kind words about their service. We are excited that your stay was so enjoyable and look forward to seeing you again soon on your next visit.

Daniel, we appreciate you taking the time to share your experience. It's apparent that certain aspects of your stay were far from satisfactory, especially in relation to cleanliness and amenities. We regret any inconvenience caused by the bathroom facilities and the heating system. We assure you that our hotel is committed to providing superior accommodations and service, and we regret any deviation from this standard. Your feedback toward the quantity of in-room provisions and comfort of the bed will be taken into account, as we're always working on improvement. Also, your words about our team members have been heard and will be addressed. We hope to have the opportunity to better serve you in the future.

Sarah, thank you for your kind words in favor of Residence Inn Cleveland Downtown. We're thrilled to hear that our team members were friendly and you enjoyed our convenient location. We appreciate you choosing us for your downtown stay and look forward to welcoming you back in the future.

Juliann, thank you for taking the time to share your thoughts. It's wonderful to hear you enjoyed our conveniently located hotel and spacious accommodations at Residence Inn Cleveland Downtown. We also thrive on accommodating our guests wherever we can, such as providing early check-in. We trust you had a memorable stay and hope to welcome you back in the near future.

Jorge, thank you for choosing Residence Inn Cleveland Downtown and taking the time to leave a rating. We appreciate your positive feedback and look forward to welcoming you back for another wonderful stay in the future.

Gregory, we appreciate your feedback and note the importance placed on attentive service. We're pleased you enjoyed the room but regret that some interactions didn't meet your expectations. It's important to us that all our guests feel valued, and we apologize if this wasn't fully experienced. We often use guest comments as a tool for teaching, and yours will indeed be no exception. Thank you for taking the time to share your comment. It would be our pleasure to provide an improved experience on your next visit.

Barbara, siamo entusiasti di sapere che ti è piaciuto il tuo soggiorno al Residence Inn Cleveland Downtown. È meraviglioso sapere che hai trovato le nostre sistemazioni spaziose e confortevoli e che i membri del nostro team sono cordiali e sempre pronti ad aiutarti. Siamo lieti che tu abbia apprezzato la nostra posizione privilegiata, vicino a varie attrazioni e servizi. In attesa della tua prossima visita. Grazie mille per la sua recensione positiva!

Diane, thank you for sharing your feedback about your recent stay at the Residence Inn Cleveland Downtown. We appreciate your kind words about our fantastic team members. Regarding the toiletry issue you experienced and the coffee preferences, we would like to assure you that your comments have been passed on to the relevant departments to avoid similar issues in the future. We hope to have the pleasure of welcoming you back for an even better experience.

Blake, thank you for choosing Residence Inn Cleveland Downtown for your recent trip. We are elated to hear that our prime location provided convenience for attending the Cavs game and enjoying local dining options. Apologies for the delay at arrival and the slight oversight with car service notifications. While these inconsistencies, your overall stay was pleasing which is such a delight. The team will continue to work diligently to perfect all aspects of the guest experience. We hope for the opportunity to welcome you back in the near future.

Carolyn, it's wonderful to see your perfect score for Residence Inn Cleveland Downtown. We trust your time with us was enjoyable and we look forward to welcoming you back on future visits. Thank you for taking the time to share your rating!

Samantha, we're delighted to know that you had such a positive experience at Residence Inn Cleveland Downtown. It's wonderful to hear that our team members provided a friendly atmosphere during your stay. We're looking forward to hosting you again in the future.

Lynne, thank you for sharing your fantastic experience at Residence Inn Cleveland Downtown. It's gratifying to know the suite provided ample space and contributed to a pleasurable stay. We're thrilled that you enjoyed your visit and look forward to welcoming you and your party back soon.

Thank you for sharing your perfect rating with us, Dylan!It's wonderful to see how much you appreciated your time at Residence Inn Cleveland Downtown! We want everyone to feel right at home at Residence Inn Cleveland Downtown. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

Thank you for sharing your feedback, Amanda.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

Helen, thank you for taking time to share your feedback. We're thrilled to know you found the Residence Inn Cleveland Downtown to be a great value destination. It's our hope that you can stay longer on your next visit to take full advantage of our services. We look forward to your return.

Geraldine, thank you for your review. We're glad to learn you enjoyed your stay at the Residence Inn Cleveland Downtown. We regret that you encountered an issue with the in-room fireplace. Your comments have been relayed to our in-house team for prompt resolution. We appreciate your understanding and look forward to welcoming you back soon.

Thank you for sharing your feedback, Tina!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

Thank you for the 5 out of 5 rating, Bryan!We're thrilled to see how much you enjoyed staying at Residence Inn Cleveland Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.

Ruby, it's wonderful to hear about your positive experience at the Residence Inn Cleveland Downtown. We're delighted to know that the fireplace made your stay even more enjoyable. We appreciate your review and can't wait to welcome you back for another memorable stay.

Susan, it's fantastic to hear that Residence Inn Cleveland Downtown met your expectations with our prime location, and that you found our property to not only be spotless but homely too. Your feedback is greatly appreciated and we can't wait to welcome you back the next time you visit Cleveland.

Dennis, it's always fantastic to hear about guests enjoying the unique historical charm of Residence Inn Cleveland Downtown. Your satisfaction is our greatest reward and we eagerly look forward to your return!

Amber, it's delightful to hear you enjoyed your stay at Residence Inn Cleveland Downtown. We trust our accommodations and service made your experience memorable. We look forward to hosting you again for another enjoyable stay.

Nicholas, thank you for choosing the Residence Inn Cleveland Downtown and sharing a positive rating. Knowing guests like you enjoyed their stay means a lot. We're looking forward to welcoming you back for another stay soon. Safe travels.

Mary, thank you for your glowing review of Residence Inn Cleveland Downtown. We're delighted you felt our team members were friendly and enjoyed our spacious, pristine rooms. It's great to hear that our extensive breakfast options, including the waffle station, enhanced your stay. We trust your experience left lasting memories. We sincerely hope to see you again.

Stacey, we're delighted to see that you had a five-star experience at the Residence Inn Cleveland Downtown. We trust you enjoyed every aspect of your stay and we look forward to welcoming you back soon!

Beth, thank you for appreciating the unbeatable location and the enjoyable nightlife around our inn. We're pleased to hear that our team members made a positive impact on your trip. However, we regret to learn that the cleanliness of your room didn't live up to your expectations. Rest assured that maintaining a clean and comfortable environment for our guests is always our priority. Your feedback provides a valuable opportunity for us to make necessary improvements. We sincerely hope to provide a more satisfying experience in the future.

Shawna, we are thrilled to see your high rating for the Residence Inn Cleveland Downtown! It's always fulfilling to know that our guests had a wonderful time with us. We're looking forward to welcoming you back for another remarkable stay.

Jessica, we're thrilled to hear that you had a wonderful time at Residence Inn Cleveland Downtown, and that our team members provided excellent service. We're glad you were able to navigate the valet parking, and that it did not hinder your overall experience. We appreciate your positive feedback and look forward to your next stay with us!

We appreciate your lovely rating, Tony!The satisfaction of our guests is important to us so we can't wait to see you back again at Residence Inn Cleveland Downtown soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Michelle, we're thrilled to hear that the convenient location of Residence Inn Cleveland Downtown catered well to your needs, particularly with its proximity to prominent venues. We hope the rest of your stay was just as enjoyable. We look forward to welcoming you back in the future for another splendid visit!

Kimberly, we're thrilled to see your maximum rating for Residence Inn Cleveland Downtown. It's pleasing to know your stay was excellent. We appreciate your feedback and look forward to your return.

Chrystina, we regret your initial room didn't meet expectations, and we're glad our team members could assist by providing a cleaner alternative. We understand the absence of a pull-out bed and some aesthetic issues affected your stay. Your feedback is appreciated and will be used to improve our facility. We're pleased, however, that our helpful team members made a positive impact on your stay. Your choice to consider returning because of them is greatly valued.

Victoria, we're overjoyed to hear about your positive experience at the Residence Inn Cleveland Downtown. Our goal is to blend historical allure with today's comfort. Being close to Rocket Mortgage fields is indeed a treat for sports fans like yourself! It's great to read that our wonderful team members left a strong impression, and you found the rooms ample for your needs. Thank you, and we look forward to your next visit for another Cavaliers game.

Jamie, thank you for your rating of Residence Inn Cleveland Downtown. It's heartening to know that you had a satisfactory stay with us. We continue to strive for excellence and we are eager to welcome you back soon, ensuring an even more delightful experience.

Thanks for the outstanding rating, Martina!We're delighted your time at Residence Inn Cleveland Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Tim, it's heartening to know you appreciated the hotel's architecture and its prime location. However, we're concerned about your comments regarding the parking situation and room standard. It's unfortunate that some elements didn't meet your expectations. Please know we are constantly working to improve our services and your feedback is crucial in this regard.

It's unfortunate to hear about the inconveniences you faced, particularly regarding the sofa bed situation. Your quick feedback to our team enabled us to provide a swift solution, although we understand it wasn't the ideal state. While the Residence Inn Cleveland Downtown is a vintage establishment, we never want guests to feel cleanliness is compromised. Your observation about the couch's undersides will certainly be looked at by our team. We're glad to know our location was suitable for you, and we hope you made some lovely memories during your grandson's adventure despite the minor bumps!

Wendy, it's wonderful to learn that the Residence Inn Cleveland Downtown was conveniently located for your needs. We appreciate your feedback and look forward to hosting you again soon.

Kathy, we're sincerely delighted you had such a wonderful stay at the Residence Inn Cleveland Downtown. We're thrilled to have met your expectations and look forward to welcoming you back during your next visit.

Chris, it's disheartening to hear that your recent stay fell short of expectations. Your feedback regarding delays during check-in and cleanliness issues in your room are both important to us. Expectations for cleanliness and promptness should never be compromised. If you decide to give us a second chance, we ensure we'll do our best to offer you the experience you deserve.

Amy, we genuinely appreciate your feedback. It's regrettable that there were inconveniences concerning the key card operation and cleanliness of specific areas. Our goal is to offer a comfortable and seamless stay, and we apologize if your experience fell short. Please know that your observations will be directed to our team members for necessary improvements. We are eager to have the opportunity to show you our typical high standards on a future stay.