Colonia Meteorológico Vacations from ₩779,817

I liked the beachfront room but there were issues. Check in was long. They at first told me I had to pay extra for my kids. They corrected that. The hotel is older. I reported issues with turning off the tub water. They came on 2 separate occasions to "fix it". When I left it was still running, not leaking but running. The elevator was a mess on our check out date. Had to drag 4 suitcases down stairs. Housekeeping did not leave washcloths. Eventually found a housekeeping closet and started getting them myself. Buffet is not particularly good nor is room service. The best meals (steak, shrimp,etc) is considered "premium" and NOT part of the all inclusive plan. You had to pay extra for it. This was VERY disappointing. I never stayed at an all inclusive that was not all inclusive. We ended up going out for a few meals since we would have to pay for it either way. The location wasn't too bad but clubs were right down the street and I definitely heard it from our room. On the positive, views were nice and I would see staff cleaning down the lounge chairs and tables everyday. I liked that. Employees were generally nice. I definitely plan on visiting Cancun again but will definitely stay somewhere else.

Wonderful customer service and attention to details. The food was authentic and the drinks were excellent. This is a great place when you're looking for a high-quality, relaxing vacation without all the noise.

I honestly loved our stay. Staffffffffff is amazzzzing. Had the drinks coming. Once they get to know you and know what you like to drink .. you don't even have to ask. It is ready for you. Rooms are amazing even though we didn't stay in our rooms too much. Food stations throughout all day long as well Activities to do at the resort. Some might need to be changed . For example the axe throwing and the archery was a little on the not so exciting. The bingo was fun and hilarious. The circus night on Saturday was fun. Very nice excellent. More of an outdoor banquet with show. Very beautiful. Mor food than you can even ask for and drinks . I loved feeling safe at this hotel. Very new and clean. We went for a nice relaxing stay. We also did the spa which was great. Not so much of a wild party hotel.

Amazing service and facilities

I thought the service was excellent! By the pool waiters were there to get you anything you could want. The accomodations were also excellent. We stayed in the 2 bedroom with 5 of us and it was more than enough space. The balconies were huge and a great spot to unwind. The food at the buffet was top.notch and each night had a different theme. The food was of the highest quality. If I had to be a bit critical, I wished there would have been a bit more activity wise for the kids. The pools were great but that got a bit repetitive for our kids. The giant inflatable was not quite the same as what was advertised. Maybe invest in some more life jackets that are kids sized. As mentioned before the food was top notch but a few more options wouldn't have hurt. Also room service was ok but often super backed up. All in all a great laid back vibe. Would go back with adults but might look for something a bit more kid centric if I were bringing the family again