정자

파이크스 피크 인 여행 후기

2 out of 5
파이크스 피크 인
626 Manitou Ave, Manitou Springs, CO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 403개 이용 후기 중 186개" "
평점 8 - 좋아요. 403개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 403개 이용 후기 중 57개" "
평점 4 - 별로예요. 403개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 403개 이용 후기 중 8개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Angelita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed two nights and enjoyed it thoroughly. Its the perfect location for historic Manitou. Walking distance to absolutely everything! Bed was very comfortable and sheets were super soft. Room was very spacious! Would definitely book with them again!
2024년 3월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 12일
On behalf of our Amazing Staff, we express our sincere gratitude for the honor you bestowed upon us by choosing our services. It is truly a privilege to have had the opportunity to serve you.We pride ourselves on providing exceptional service to all our guests. Each day, we endeavor to create memorable experiences, and your positive feedback serves as a testament to our dedication. Knowing that our efforts have met your expectations is incredibly rewarding and motivates our team to continuously strive for excellence.Your valuable time in communicating is recognised and appreciation are invaluable to us. They not only inspire our staff but also reinforce our commitment to delivering nothing short of the best. We consider ourselves fortunate to have had the chance to make your experience with us a memorable one.Once again, thank you for choosing and allowing us to serve you. Should you require any further assistance or have any feedback to share, please do not hesitate to reach out to us. We look forward to the opportunity to serve you again in the future.Warmest regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here. Feels unsafe and bed is itchy.
I had reservations at this hotel, but upon arrival, the lack of a deadbolt on the door raised safety concerns. The damaged door frame hinted at a troubling past incident. Additionally, the bed’s itchiness made the stay unbearable to the point where we didn’t even stay the night. I had to pay for a hotel room to stay vacant. Despite a friendly and helpful point of contact, I wouldn’t recommend this place to anyone for any occasion.
2024년 2월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 8일
We are responding to the comment’s response on your stay with us. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it's disappointing to learn that you may have had circumstances that made it not pleasant. Please accept our sincere apology. We are as you may have noted numerous guests with excellent compliments, our desire is to make sure all our guests stay is with wonderful memories. We humbly apologize for the items you had challenges with. We are in process of updating our property and will be sure to address. Please be assured we had no unusual activity plus we are one of the safest location with police station next door.We want you to know that the comments and suggestions we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. We will be looking closely at the item you noted. We thank you for your business.

10/10 - 훌륭해요

Kiran

2024년 2월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 12일
I am writing to express our sincere gratitude for choosing and allowing us the opportunity to serve you. We truly appreciate the trust you have placed in our team.We are committed to providing exceptional services and ensuring that our customers receive the highest level of satisfaction. Your choice to partner with us is a testament to the confidence you have in our ability to meet and exceed your expectations.We understand that you have many options when it comes to services, and we are honored that you have selected us as your preferred hotel. Our team is dedicated to delivering top-notch services and ensuring a seamless experience for our valued customers.If there is anything more, we can do to enhance your experience or if you have any feedback for us, please do not hesitate to reach out. We value your input and are always looking for ways to improve our services.Once again, thank you for choosing us. We look forward to continuing our partnership and serving your needs in the future. Thank you for your trust and business.

8/10 - 좋아요

gary

2024년 2월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 26일
It is with immense pleasure that I write to express our heartfelt gratitude for choosing our beautiful location for your recent stay. We are truly honored to have had the opportunity to serve you.Your kind words and feedback about your experience at our hotel have not gone unnoticed. We are delighted to hear that you had an excellent stay, and your satisfaction is the best reward for our dedicated team's hard work.Your compliments regarding your experience, such as the service, accommodations, amenities, etc. are truly appreciated. We take great pride in providing top-notch hospitality, and your feedback reaffirms that we are on the right path.Our commitment to excellence is unwavering, and we will continue to strive for even higher standards to ensure that every guest's experience is as exceptional as yours.Should your future travel plans bring you back to our beautiful location, we would be thrilled to have the privilege of hosting you once again. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more memorable.Once again, thank you for choosing us. Your satisfaction is our utmost priority, and your feedback serves as a constant source of inspiration for us.

10/10 - 훌륭해요

Jodie 님, Pagosa Springs

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great spot conveniently located to a cute downtown shopping area.
2024년 1월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 16일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will inform our guest service agents and department about your choices on the survey with outstanding compliments. I am sure they will ask me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff.Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit

10/10 - 훌륭해요

Sherry

2023년 12월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 16일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.We trust you had the privilege to enjoy our wonderful city with numerous attractions, restaurants, and shopping.Again, let me thank you for taking your very valuable time to complete the survey on your stay with us. We’re committed to total guest satisfaction, and we look forward to your next visit.

6/10 - 괜찮아요

Dusty

2023년 12월에 2박 숙박함
답변 제공: Hotel staff 님, 2023년 12월 31일
We appreciate and thank you for choosing and allowing us to serve you.

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, no frills motel within walking distance to shops and restaurants. Right on the creek. Helpful friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 31일
We love your first word Clean, we will have better frills in the future

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 31일
It is with hearts of joy and happiness we celebrate your stay with us.

10/10 - 훌륭해요

ARNULFO

2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 16일
We thank you for this wonderful honor to serve you.

10/10 - 훌륭해요

Diane

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 31일
This is amazing and we thank you with hearts of joy

2/10 - 너무 별로예요

Mike

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was no hand soap, light bulbs out, mold in the shower, stool ran every 4 minutes, no regular coffee! Would not recommend it at all. And ice machine didn’t work!
2023년 11월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
We are so sorry for the items that was missed, this is not what is expected as you can see from the following guests comments, we will be diligent making sure staff is alert.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
Property is older. No bells or whistles but great location, friendly staff and take fur babies!
2023년 11월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
This is wonderful we thank you for the opportunity to serve you.

10/10 - 훌륭해요

Dugan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for the Manitou Coffin Races. Originally planned to stay just 2 nights, but extended 2 more nights. Perfect location for walking to restaurants and shopping. We will stay here again!
2023년 10월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
It is with great Joy and honor we thank you for choosing and allowing us to serve you.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
We are honored and thankful to you for the wonderful privilege to serve you.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room by the creek.
I lived that we chose the king room which was by the creek. We had the windows open and listened to the water rushing.
2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 6일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will inform our guest service agents and department about your choices on the survey with outstanding compliments. I am sure they will ask me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff.Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit.

8/10 - 좋아요

Thomas

좋아요: 편의 시설/서비스
The Pikes Peak Inn is in a fantastic location! Easy to walk in to old Manitou Springs. We walked to ride the cog train up pikes Peak. Garden Of The Gods, Cave Of The Winds are less than 10 minutes away.
2023년 10월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 22일
We appreciate the honor to serve you.

6/10 - 괜찮아요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good value for money. Receptionist was super nice. Doors are keyless using a code to get in, we kept getting it wrong as we were not told to use the # sign - not a big deal but heads up would have been nice. Room was clean, bathroom clean, had a fridge, microwave, massive TV etc. but it was really tired and in need of a revamp. But for a cheap night in a lovely part of the world, did the Job and can't complain.
2023년 10월에 1박 숙박함
답변 제공: Hotel staff 님, 2023년 10월 22일
Your amazing kindness has brought love and happiness to all our staff, thank you for choosing ua

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at a Pikes Peak Inn towards the end of September for three nights. I was in town to do the Manitou incline, this place was perfect location! It was less than a five minute walk to the shuttle that takes you to the incline, and one of the stops drops you off almost right in front of the hotel. The hotel is next to the fire/police department, I felt very safe. As far as the hotel and it’s staff, I could not have been happier. They do not staff the office all the time, but there is a phone number right on the door and you call that number when you get there and they tell you how to access your room. When I got there, the room was not quite ready, the manager showed up shortly after I was there and said she had to run and get some soap because she was out. She handed me a full size bar of ivory soap, for some reason we both laughed about this that day, and every time we saw each other for my three days later. It was easy walking to all the shops and restaurants/bars in to. I would highly recommend this hotel! Me and my son and some friends are already planning a trip back out to this area at the end of June. We are definitely staying here again, we will be getting three rooms at this hotel at that time. Looking forward to staying here again!!
2023년 9월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.We trust you had the privilege to enjoy our wonderful city with numerous attractions, restaurants and shopping.Again, let me thank you for taking your very valuable time to complete the survey on your stay with us. We’re committed to total guest satisfaction, and we look forward to your next visit.

10/10 - 훌륭해요

Sabra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well worth it
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
It is an honor having the wonderful privilege to serve you.

10/10 - 훌륭해요

michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location of this property is perfect for exploring the area. Our soaking tub was much needed after hiking and exploring all day. The property is very outdated with no frills but everything functioned as it should and the staff was extremely helpful and accommodating. Property is located right next to the fire company and police station for anyone who has concerns of it being “safe”. Area is quiet and close enough to walk just about anywhere. I plan on coming back again.
답변 제공: Hotel Staff 님, 2023년 10월 11일
Thank you so much for the honor to serve you

8/10 - 좋아요

Ronald

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn’t sure of what to expect when we pulled up. The exterior was less than stellar, but the interior was very clean, modern, and bigger than expected. I would stay here again. The location was perfect to everything we were looking to do.
2023년 10월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
This honor you allowed us is amazing.

10/10 - 훌륭해요

Colby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quaint motel. Creek adjacent. Perfect location.
2023년 10월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
Well said Clean, quaint motel. Creek adjacent. Perfect location.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed the stay very much, great location, very comfortable bed. If in the are again would definitely check into staying here again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
Wow, wow & wow Enjoyed the stay very much, great location, very comfortable bed. If in the are again would definitely check into staying here again.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 28일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will inform our guest service agents and department about your choices on the survey with outstanding compliments. I am sure they will ask me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff.Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit.

6/10 - 괜찮아요

Audrey

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location was great, but the room was in disrepair with a really old bed and cracked walls and ceilings. There was no phone, the shower was extremely small, and it was cold at night, and there were not enough blankets to stay warm sleeping. The AC/heat/fan unit in the room would not turn off. With a few easy changes, this would be a much more comfortable place to stay.
2023년 9월에 1박 숙박함
답변 제공: Hotel staff 님, 2023년 9월 21일
We are so sorry all was not as should be, we will review and address and work to getting all things better.

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 21일
This is so exciting we appreciate the choices you made and look forward to seeing you again. Lat's plan a dance to the music in the lobby.

10/10 - 훌륭해요

Jeffrey

2023년 9월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 21일
This is amazing, fantastic and fabulous. We appreciate and look forward to seeing you again. Practice your dancing we will look to have a wonderful time again.

10/10 - 훌륭해요

terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 16일
Words are limited to express the joy you have brought tp all of our staff. Thank you for choosing us.

10/10 - 훌륭해요

Linda

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was a bit small but very clean and quaint. Excellent service and so convenient to historic areas.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 16일
We will continue to update staff on items you noted, thank you for choosing us.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 16일
We appreciate the honor you took to sere you.

8/10 - 좋아요

Melissa

2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 11일
Thank you so much for choosing and allowing us to serve you.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the most delightful places I have stayed in a long time. Nice rooms (certainly not upscale but neither is the price). Nice seats outside the door to each room and several great seating areas including several at the back of the parking lot on the river. There is a gas grill for guest use. Adequate free parking. 1 block walk into main downtown Manatu Springs. Nice continental breakfast (great coffee).
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 16일
You are extremely delightful as we read your ,ost wonderful compliments.

4/10 - 별로예요

Julie

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, otherwise worn, not a continental breakfast by any measure (I.e., misrepresented), poor communication. Won’t stay again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
We appreciate you sharing, we will be diligent and look closely at all items.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Missed that it only had showers. Would have preferred a tub to soak after hiking.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
We are very thankful to you for choosing us, as times change we will look at the item you noted on bath tub.

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to town
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
Yes close to town, thank you for choosing and allowing us to serve you.

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the suite with a very large bathroom and the room was quite large also. We were happy with it.
2023년 8월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 30일
Thank you for this excellent honor, have a wonderful day.

6/10 - 괜찮아요

Timothy

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Needs some Investment
2023년 8월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 30일
We agree, soon inn the coming year we will have changed many things.

10/10 - 훌륭해요

Jaime

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super cute little hotel. Wi-Fi worked great as I had a fantasy football draft and didn't miss a beat. Walkable to the awesome downtown stores, bars and restaurants. Very nice room and bathroom. We loved it!
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 30일
We have fallen in love with you, thank you for your honest and amazing comments.

8/10 - 좋아요

Guadalupe

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 30일
We thank you for the opportunity to serve you.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect!!!
Our favorite place to stay around Colorado Springs. Manitou Springs is always fun. pikes Peak Inn is cool and convenient, the staff is friendly and just simply awesome.
2023년 8월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 24일
Hello Ms. Jane, Thank you for the wonderful honor and opportunity you allowed us to serve you.

10/10 - 훌륭해요

Pat

좋아요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 24일
We are delighted having the honor to serve you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 22일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.We trust you had the privilege to enjoy our wonderful city with numerous attractions, restaurants and shopping.Again, let me thank you for taking your very valuable time to complete the survey on your stay with us. We’re committed to total guest satisfaction, and we look forward to your next visit.

10/10 - 훌륭해요

Douglas 님, Fountain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 21일
Thank you for choosing and allowing us the honor to serve you.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my 2nd time staying there, great location and friendly staff
2023년 8월에 1박 숙박함
답변 제공: Hotel staff 님, 2023년 8월 19일
Excellent, thankyou so much

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel staff 님, 2023년 8월 19일
Thank you, thank you Thank you

10/10 - 훌륭해요

carra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a perfect place for exploring Manitou Springs. The junior suite has enough room for 6 but we just had 3 so lots of room. The manager was a phone call away and usually turned up as we were calling. The whirlpool bathtub made up for the hot tub on the creek being closed.
2023년 8월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
Your wonderful comments is amazing, we thank you so much.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Great staff. Next to a running creek that was very pleasant to listen to while sitting in the lounge area
2023년 8월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
Your most wonderful words needs repeating: Great location. Great staff. Next to a running creek that was very pleasant to listen to while sitting in the lounge area

2/10 - 너무 별로예요

Vickey

2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 26일
Hello Vickey, we are so sorry for the not so good review, we wish you shared with us during your stay, we would immediately help. We wish you a better day

4/10 - 별로예요

Sharolyn

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best thing about this property is the location -- so convenient to downtown Manitou Springs. The service was so poor. We stayed 5 nights and only saw someone in the office one morning during that time. They advertise a continental breakfast and 2 days during our stay, the main office door was locked and no breakfast provided. The selection was very poor -- highly processed muffins and pastries, 1 bottle of juice and 1 milk, yogurt (but no spoons), and the last day there were 2 apples so we took one -- it was not edible. Advertising is misleading -- Jacuzzi in only one room. While the accommodations were very average, the stay could have been much better if management and staff were available -- just such poor service.
2023년 7월에 5박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
We are so sorry and apologize for items needed were not as should be, we will review and make things better.