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“I arrived early due to my phone not working and I needed WiFi to message my sister. The host was so kind to let me in and use the WiFi and drop off my bags eventhough the room wasn't redy yet. She was very friendly and they iffered free coffee and breakfast. I felt very welcomed.”

“A great sized room with all we needed. All areas were clean, staff were all lovely and very friendly. Great atmosphere in the bar area, comfortable and good range of food choices which were all very tasty. We didn’t use the breakfast room but it looked nice with plenty of tables available.We would recommend to others and would definitely stay here again.”

“I went for business trip. So I didn't experienced the Casino and around of the Hotel. I think this hotel is good at for short travel. The room is clean, bathroom is convient for shower. Free Wifi can be used for 2 computer/room. However the eating included in dinner and breakfast in the hotel is normal.”

“The room was clean, however the sink was badly cracked and needed replacing. The furnishings in the room were fit for purpose, albeit very dated. I also found the room to be quite noisy - being able to hear showers running, toilets flushing etc from nearby rooms, early morning and during the night. I had a room at the back of the hotel and only had a view of other buildings. However, the rooms at the front including the sitting area, bar and restaurant had great views over the bay. The staff...

“It was a wonderful experience. Perfect.”

“Staff very helpful. Room clean. Bed comfortable ”

“lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. ”

“Wonderful staff and great view. ”

“Very clean breakfast very good staff excellent will go back”

“The room was perfect for an adult and two teenagers, lovely spacious and clean, everything you need for a few days. The staff were all very helpful and kind, will definitely be staying again”

“Staff were lovely, bed was comfy and breakfast was excellent. ”

“It was very good value. The food was excellent and reasonably priced. The staff were friendly and wasn't "in your face" I thought the bedroom was good for its' size. The shower pressure was powerful and the room was warm. I didn't use the body/hair gel as I normally bring my own. HQ Bar is a very lovely reasonable priced stay ”

“We rented a luxury apartment. It had a spacious living area with all you need for self catering. Housekeeper there to welcome us and show us to the room. Like the fact you can have your apartment serviced - clean towels etc. If you have a car there are reserved spaces out the back in the car park. Only negatives were the apartment we rented was on the top floor (three flights of stairs) - no lift. So with heavy baggage it’s hard work but not a real problem for us. Bedroom is very small and...

“Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated.”

“Well maintained old Victorian building with lovely staff who were more than happy to help with any requests or act on any feedback. Good views and use of gardens, amazing breakfast. Well located with easy walk into Peel and round the corner from hidden gem the Cathedral. ”

“We had the Henrietta Suite. Absolutely gorgeous and very well appointed. Fabulous bathroom and very comfortable bed. All in all, an excellent stay. Will definitely be back!”

“The property is in a great location with easy access by public transport from the airport. The staff were friendly and professional. Breakfast was excellent and the free bottled water a bonus. A couple of gripes though the ensuite was very small and needs some TLC the tiles and shower need replacing and the toilet brush was not clean. Also we were only give one key this meant we had stopped stay together all the time. We also managed to lock ourselves out and had to wait nearly 2 hours fro staff...