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“Absolutely fabulous..the best check in we have ever had. Ashton was so helpful and friendly. Free drink on arrival and an early check in. Room was spotless and had everything we needed including branded toiletries. Bar staff and restaurant staff were lovely, always greeted with a smile and nothing too much trouble. ”

“Staff were brilliant. They were helpful and nothing was a problem. We weren't happy with the room given to us and they kindly changed us to a bigger room. ”

“Great hotel!! The best hotel I've ever stayed on!”

“A quick overnight stay before flying to LHR the next day. Good location, close to the train station, clean property and professional staff with a smile. My go to hotel when in Belfast ”

“Staff were fantastic on arrival; incredibly helpful with early check in.”

“It's an amazing place to stay. We loved it! The host is very nice, food was simple but tasty, beautiful views. Would definitely stay at Paul Arthur's again.”

“The breakfast was a nice change from an "all" buffet to having a choice of a hot breakfast from a menu and everything else as a buffet. Staff was very friendly and helpful. ”

“Everything. The hotel staff were fantastic. Concierge best we hv ever had. Really good people.”

“Our recent November stay at Regency House was exceptional, thanks to the incredible team who truly brought the experience to life. The professionalism, warmth, and seamless organisation shown by every member of staff set this hotel apart. Each person added their own personality and skill, creating an atmosphere that felt both welcoming and effortlessly refined. From the moment we booked to the moment we departed, the service was flawless. The team went above and beyond to make our visit and...

“The Malmaison is centrally located. The breakfast was very good but the best part was the staff. The manager who booked us in was very courteous and and went over and above in upgrading our room, sorting a late checkout and making the stay that little bit more special for my partner's birthday. It was much appreciated. ”

“Check-in at reception was excellent. They offered an email alert for when the room was ready. This worked really well. The room was perfectly acceptable, with all the amenities required. The walk-in shower was huge and the temperature and flow were perfect. ”

“The hot stone massage treatment and the spa where the purpose and highlight of my stay. ”