“Even though I finished the payment through Hotels.com, the people in the reception asked me pay again. I explained but they answered like "We don't see the confirmation on our computer, this means you didn't pay." . They were so strong. I thought I made a mistake while I was booking. So I paid again. But after the manager came out and told me I already paid through the internet and I would have a refund. And I got the refund immediately. The problem is, during my business trip I couldn't use my...
“Even though I finished the payment through Hotels.com, the people in the reception asked me pay again. I explained but they answered like "We don't see the confirmation on our computer, this means you didn't pay." . They were so strong. I thought I made a mistake while I was booking. So I paid again. But after the manager came out and told me I already paid through the internet and I would have a refund. And I got the refund immediately. The problem is, during my business trip I couldn't use my...
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