테라스/파티오

라마다 바이 윈덤 코스타 메사/뉴포트 비치 여행 후기

3 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1106개 이용 후기 중 458개" "
평점 8 - 좋아요. 1106개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1106개 이용 후기 중 153개" "
평점 4 - 별로예요. 1106개 이용 후기 중 102개" "
평점 2 - 너무 별로예요. 1106개 이용 후기 중 84개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Barbara Monica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusta mucha ,buen amibiente
2024년 5월에 1박 숙박함
답변 제공: Gary 님, 2024년 5월 23일
Thank you for staying hope to see you again

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff Did a Fantastic Job
답변 제공: Andrea 님, 2024년 5월 22일
Thank you so much for taking the time to leave us a great review! We are so happy you were satisfied with your stay and cant wait to welcome you back in the near future :)

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi The Issue was resolved The Property Manager did an Excellent Job on Resolving the Issue Gave me a Free Dinner and a Free Night Stay Love this Place , I will Definitely come back and I Recommend that this is the best Hotel in Costa Mesa
답변 제공: Gary 님, 2024년 5월 22일
Thank you for staying hope to see you again

6/10 - 괜찮아요

Maria 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I had a reservation for one night. Next morning, I made a new reservation for one night again paying a diferent higher rate. I went to the front desk, talked about this and requested to stay in the same room; I checked in again, siigned, got new keys and made one more deposit. When I came back around 4:00 pm. The room was not fixed, no clean towels, no coffee. I requested the service and they said since I was staying for a second night and I didn’t qualify for service. I’m very dissapointed.
2024년 5월에 1박 숙박함
답변 제공: Andrea 님, 2024년 5월 21일
Were so sorry to hear you were disappointed with your stay. We do have housekeeping policies in place of full service after every three days. This is a part of our "Wyndham green program" policy that helps protect our planet with a commitment to energy conservation and eco-friendly initiatives. However we are are happy to replenish your towels and coffee at any time during your stay with just a phone call to the front desk! We hope you understand, and can give us a second chance to impress you with our service!

8/10 - 좋아요

Jonathan Calt

출장 여행
좋아요: 청결 상태
Perfectly acceptable for the price. Clean room. No frills. At all.
2024년 5월에 2박 숙박함
답변 제공: Reilly 님, 2024년 5월 21일
Hello Mr. Calt! I appreciate you taking the time to leave feedback for us! We look forward to you staying in the future!

6/10 - 괜찮아요

Bryan

좋아요: 편의 시설/서비스
Hi I am trying to get a Refund for my Stay I stepped on something in the room that fell off Actually a Metal Tissue Holder that was loose ..Apparently I pulled a Tissue and it fell and I stepped on it The Hotel said that they can’t do anything about it and to call you I also have to go see a Doctor to open up a Claim I really don’t want to go there So I am hoping that you can get me Compensated Best Regards Bryan Leonard
2024년 5월에 1박 숙박함
답변 제공: Gary 님, 2024년 5월 23일
Glad to see we have got everything taken care of hope to see you again

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean
2024년 5월에 1박 숙박함
답변 제공: Gary 님, 2024년 5월 19일
Thank you hope to see you again

8/10 - 좋아요

Stanislav 님, Bishkek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking
답변 제공: Reilly 님, 2024년 5월 19일
Hello Stanislav! We are happy to hear you had a good stay with us! We look forward to seeing you in the future!

10/10 - 훌륭해요

Lisa Macey El

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, parking is accessible, easy check in . Friendly, helpful staff, cleaning crew was very kind, considerate and accommodating, the property was quiet and overall pleasant and relaxing , would definitely stay again.
2024년 5월에 4박 숙박함
답변 제공: Reilly 님, 2024년 5월 19일
Hello Lisa! We are so glad to hear that you had a wonderful stay with us! We hope to see you in the future and we appreciate your feedback!

8/10 - 좋아요

Amy 님, Henderson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love staying here, just wish they would replace the couches. The pull out bed was horrible 😔
2024년 3월에 3박 숙박함
답변 제공: Reilly 님, 2024년 5월 14일
Hello Amy! We are sorry to hear that you find the pull out couch beds uncomfortable, but we do appreciate your feedback! Thank you!

8/10 - 좋아요

Sheila

아이를 동반한 가족 여행, 가족 여행
Very clean. Strong chemical smell in both of our rooms. We couldnt get a connected room for our family even tho we reserved in advance.
2024년 5월에 2박 숙박함
답변 제공: Reilly 님, 2024년 5월 12일
Hello Sheila! We are happy to hear that our rooms were up to our standard for you! As far as room placement accommodations, we are unable to guarantee exact room placement outside of what is guaranteed with booking such as bed size, arrangement etc. The best way to try and get rooms placed together or connecting is to call the day of your reservation and check availability. Thank you for staying with us! We hope to see you again soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot near the beach
2024년 4월에 3박 숙박함
답변 제공: Reilly 님, 2024년 5월 11일
Hello David! We are glad you enjoyed your stay and got to spend some time by the beach! We look forward to your next stay with us!

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Gary 님, 2024년 5월 11일
Thank you for staying hope to see you again

2/10 - 너무 별로예요

INTHIRA

별로예요: 직원 및 서비스
Great place especially for the price
2024년 3월에 2박 숙박함
답변 제공: Reilly 님, 2024년 5월 11일
Hello Inthira! I believe you may have put an incorrect scoring, it seems to conflict with your positive message! We are glad that you think we are great and affordable!

10/10 - 훌륭해요

Jana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely recommendable. Friendly check-in.
2024년 5월에 1박 숙박함
답변 제공: Reilly 님, 2024년 5월 10일
Hello Jana! We are glad you enjoyed your stay with us here and appreciate the feedback! We look forward to your next stay with us!

6/10 - 괜찮아요

Victoria

연인과의 여행
좋아요: 직원 및 서비스
Older Facility
2024년 3월에 6박 숙박함
답변 제공: Gary 님, 2024년 5월 10일
We are in the process of upgrading our facility your feedback will be shared with our staff hope to see you a again

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스
Older property showing its age. It’s not the place for a romantic getaway, but it was clean and felt safe. It seemed like a good value and was centrally located for my needs.
2024년 5월에 2박 숙박함
답변 제공: Andrea 님, 2024년 5월 9일
Thank you so much for taking the time to write us a review:) We hope to have you back soon for another great stay!

8/10 - 좋아요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Gary 님, 2024년 5월 10일
Thank you for staying with us

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
Easy check in process. The room was clean but a little dated. Middle set of stairs isn’t operational so it can be a little inconvenient to get to your room. Overall I was satisfied with the value and would stay there again.
2024년 5월에 2박 숙박함
답변 제공: Andrea 님, 2024년 5월 9일
Thank you for sharing your thoughts about our property:) We are looking forward to welcoming you back soon!

10/10 - 훌륭해요

Angelica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve stayed at this hotel 4-5 times and will continue to book it. Great location, great price and always a great stay.. close enough to the beach and awesome restaurants and bars all around.
2024년 3월에 1박 숙박함
답변 제공: Andrea 님, 2024년 5월 8일
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We can't wait to welcome you back for a future stay:)

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스
Difficult to get out of the parking lot, due to traffic, otherwise it was great, I will try Ramada again!
2024년 5월에 1박 숙박함
답변 제공: Andrea 님, 2024년 5월 9일
Thank you for taking the time to give us a positive review:) We appreciate you and are happy to welcome you back anytime!

2/10 - 너무 별로예요

Joye

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed one night but in two different rooms. In the first room, neither the remote or the bathtub were working. Moved rooms- smaller than the first- and neither the remote or the charging adapters worked. Not a single one- by the bed or on the desk. Didn’t find this out until I tried to do my work the next morning and had no charge on my phone. Ordered food and received the most anemic club sandwich - 1 single thin slice of processed turkey. Had asked for avocado on the side, it was nowhere to be found. Also, fries came with no ketchup. By the time that arrived, fries were cold. Spoke with someone who said they would have the GM contact us. Weeks later, still waiting. We really should have complained until we got our money back. Had to leave the hotel early to find somewhere to plug in to do my work. Thank goodness it was only one night. Will not stay at This chain again.
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 5월 7일
We are so sorry that we did not uphold to your standards, or the Ramada standards that we live by. We thank you so much for your feedback. We deeply value your business, and we hope that you will give us another chance to show you the excellent service that we are capable of.

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스
Not terrible for the price. Bathroom outdated and shower head was terrible. Free parking a bonus and location is close to everything. But when we checked in, 3 police cars showed up for some reason. Not sure what it wss about but a little unsettling.
2024년 5월에 1박 숙박함
답변 제공: FD 님, 2024년 5월 5일
Thank you for staying with us Amy! We apologize for any disturbance you experienced during your stay, but we look forward to seeing you stay in the future!

10/10 - 훌륭해요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great
2024년 5월에 1박 숙박함
답변 제공: Gary 님, 2024년 5월 5일
Thank you hope to see you again

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs a little updating, but everything is in good shape and very clean.
2024년 5월에 3박 숙박함
답변 제공: Gary 님, 2024년 5월 4일
Thank you for your input and will be shared with our staff

10/10 - 훌륭해요

Brianna

2024년 4월에 2박 숙박함
답변 제공: Andrea 님, 2024년 5월 23일
Thank you so much for taking the time to give us positive feedback about your stay! We look forward to another great visit with you in the near future:)

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 5월 1일
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!

6/10 - 괜찮아요

Lisa

2024년 4월에 1박 숙박함
답변 제공: Gary 님, 2024년 5월 20일
Thank you for staying hope to see you again

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was so impressed by this property for the low price. I loved everything if there was one complaint it was the pillows were hard but if you bing your own pillow you will love this spot!!!
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 29일
Hi Lisa,Thank you so much for your kind review! We love when guests take the time out of their day to compliment our property:) We are so happy you enjoyed your stay, and cant wait to welcome you back soon!

10/10 - 훌륭해요

Yadid

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff was very polite and helpful. They accomodated our service animal without issue.
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 29일
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice front desk service. Clean room,great sushi restaurant you can walk too.
2024년 4월에 1박 숙박함
답변 제공: Gary 님, 2024년 4월 29일
Thank you hope to see you again

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, comfortable king size bed and sofabed was adequate.
2024년 4월에 1박 숙박함
답변 제공: Gary 님, 2024년 4월 29일
Thank you hope to see you again

10/10 - 훌륭해요

Marcello

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good! Thank you!
2024년 4월에 7박 숙박함
답변 제공: Reilly 님, 2024년 4월 27일
Thank you for staying with us! We are very glad that you had a good stay and we look forward to seeing you again soon!

8/10 - 좋아요

Francisco 님, pasadena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place by the beach at affordable pricing with apparently a great cheeseburger at the on premises restaurant.
2024년 4월에 1박 숙박함
답변 제공: Reilly 님, 2024년 4월 27일
Thank you for staying with us! We appreciate the feedback and invite you next time to try our cheeseburger in our Sunset Grille! It is fantastic!

6/10 - 괜찮아요

Carrie

2024년 4월에 2박 숙박함
답변 제공: Andrea 님, 2024년 4월 27일
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 직원 및 서비스
It was clean although a little old. Great location and safe.
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 25일
Thank you so much for taking the time to write a good review for us! We really appreciate your business and that you took the time to let us know that we are doing a great job! We would love to welcome you back for a future stay and hope we can keep up to your standards!

6/10 - 괜찮아요

Jonathan

연인과의 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayed in room 123 water faucet needs replaced shutting off water was tricky at best. Air/heating unit when running sound as if it was full of water. Cooling down room was flakey. Room light fixture look as if they had been thru a war. The facility needs up dating interiorly . Light out in the dinning room. Light bulb flashing. David at front desk was very polite and accommodating. Barbra in Sunset Grill was wonderful and very gracious. Enjoyed our time in Sunset Grill food was great and so was Pleasant and friendly.
2024년 4월에 5박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a review, were sorry to hear that your room conditions were sub-par. We will be bringing this to the attention of our maintenance manager and get these items fixed and or replaced. I'm glad to hear our staff was able to turn your stay around, and that you ended up having a great experience with them! Thank you for mentioning their outstanding service:)

8/10 - 좋아요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and location are great. Check in staff was standoffish. The room smelled kind of weird but it wasn’t the worst. Comfortable clean bed. Walking distance to Tiki Bar.
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you for taking the time to write us a great review, we are looking forward to welcoming you back in the near future:)

10/10 - 훌륭해요

Alexander 님, Costa Mesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to give us a great review! We are looking forward to welcoming you back int he near future:)

10/10 - 훌륭해요

jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pretty good here
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it, and are looking forward to welcoming you back in the near future:)

10/10 - 훌륭해요

Tina

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing is-if u have a pet u CANNOT leave your pet in the room within u there
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you for taking the time to write us a great review! We are so happy to hear you are happy with our hotel:) You are correct about the pet policy. We ask that you do mot leave any dogs un-attended while staying at our property. This helps ensure that everyone staying at the property has a safe quality and visit with us. Thank you for understanding:)

6/10 - 괜찮아요

Carolyne

좋아요: 청결 상태
2024년 4월에 4박 숙박함
답변 제공: Andrea 님, 2024년 4월 25일
We are so sorry that we did not uphold to most importantly your standards, or the Ramada standards that we live by. We thank you so much and deeply value your business, we hope that you will give us another chance to show you the excellent service that we are capable of.

6/10 - 괜찮아요

MELISSA

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
Convenient location
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it and are looking forward to welcoming you back :)

10/10 - 훌륭해요

Narana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is everything is good
2024년 4월에 2박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it and are looking forward to welcoming you back :)

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good 😊
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it and are looking forward to welcoming you back :)

4/10 - 별로예요

Patrick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room not cleaned in a 4 day stay. Overflowing waste baskets. Had a cheap coffee maker but 1 packet of decaf. No regular coffee. The staff did respond pretty quickly to bringing coffee packets and more towels. But the no cleaning is a deal breaker. The bathroom door did not close properly. The toilet paper holders were worn out and did not allow the paper rolls to spin freely.
2024년 4월에 4박 숙박함
답변 제공: Andrea 님, 2024년 4월 25일
We are so sorry that we did not uphold to most importantly your standards, or the Ramada standards that we live by. We thank you so much and deeply value your business, we hope that you will give us another chance to show you the excellent service that we are capable of.

10/10 - 훌륭해요

Hugo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Yes
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it and are looking forward to welcoming you back :)

6/10 - 괜찮아요

Elijah

별로예요: 숙박 시설 상태 및 시설
Rooms are a little outdated but great prices compared to everything Else in the area
2024년 4월에 3박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a great review! We really appreciate it and are looking forward to welcoming you back :)

4/10 - 별로예요

Alexander 님, Costa Mesa

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We couldn’t sleep the last two nights we stayed because the pipes in the walls were banging an clinking so loud it kept us up all night an the front desk didn’t seem to care or offer us a refund so we won’t be back. Maybe once but two nights in a row an we switched rooms an after two nights no sleep a falling on def ears we decided to take our business els-ware. Thanks Alexander
2024년 4월에 1박 숙박함
답변 제공: Andrea 님, 2024년 4월 25일
We are so sorry that we did not uphold to most importantly your standards, or the Ramada standards that we live by. We thank you so much and deeply value your business, we hope that you will give us another chance to show you the excellent service that we are capable of.

8/10 - 좋아요

Tabatha

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I came back to this property because I spent a long weekend here in January and loved it. This time, however, I was awakened 5-6 times by other guests slamming doors and shouting all night long. I know this isn’t the fault of the hotel, but the room I was in this time had little to no sound proofing at all. I could hear the people above me walking and the neighboring room when they were talking. Location was great. I’d recommend requesting a room closer to the office, though.
2024년 4월에 2박 숙박함
답변 제공: Andrea 님, 2024년 4월 24일
Thank you so much for taking the time to write us a review. We are sorry to hear that your stay was a little noisy. We are hoping to welcome you back in the future and when you do return may I suggest you request a top floor room, towards to lobby? That tends to be the quietest area of the hotel :)